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Rohan Reviews

4.7 Rating 7,996 Reviews

94 %

of reviewers recommend Rohan

Company Reviews

Product Reviews

4.7

Based on 7,996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 29th July 2024

Jonathan Hanson

Rohan 5 star review on 19th March 2024

Rohan 5 star review on 16th March 2024

John Briggbolton

Rohan 5 star review on 16th November 2023

Elizabeth Fisher

Rohan 5 star review on 2nd February 2023

Rohan 5 star review on 7th December 2022

Rohan 5 star review on 6th October 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some of your clothes are acceptable and I do still buy new garments, but others are not to my taste. You are dumbing down, e.g. why does my new shirt have a label inside saying "Happiness is a way of travel, not a destination" Pure twaddle! Who is paid to dream up such rubbish? Some of the trouser legs get narrower by the year which I don't like and suspect is done to save on material. Also, I prefer pockets at the side of the trousers and not the front. Also, why do I get an email from you almost every Tuesday, Thursday and Saturday? Do you really think I want 150+ emails from you every year? I would unsubscribe, but then I would miss out on the small handful that are useful, e.g. when there is a money off voucher or a note of the new season range. About 4 - 6 emails a year would be sufficient. I look forward to seeing my comments appear on your website without my name attached to them.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The real test of customer service is when things go wrong, and having been a customer for over 20 years, I can say that they make every effort to sort problems out quickly and with customer service at the forefront. Their clothing is great quality, it lasts and looks good for years. They don't always get style right but they do listen to feedback and act on it. Over the years I've recommended their stuff to many friends, and I would never do that unless I was completely happy with goods and service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Rohan silver T shirts, with the Rohan logo, are excellent. I have Tahoe, black and grey versions, and wear them daily. They look good and wear extremely well. My only request would be for a wider variety of colours in the silver range.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good quality and the pick up from store works well for me as I can try the iterm on and if it doesn't fit leave it with the store rather than having the pain of having to send it back in the post.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Inevitably helpful and anxious to satisfy customers requirements. I have always worn Rohan and will continue to do so.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Highly recommend these trousers;Lightweight, comfortable and wash well. On a busy trip to London they were smart enough for evening wear. Now in Yorkshire they're being used for serious walking trips.What a joy.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I've been a Rohan customer for many years, I like the quality of the products and the service. I miss the older larger catalogues but times have changed! I recently purchased a Radius jacket and also Frostpoint jacket. They have been excellent in the recent cold weather for long dog walks and fit perfectly, my favourite is possibly the Frostpoint as it seems a bit warmer in the very cold wind but can't fault either jacket. I purchased these direct and the staff were very helpful and provided a very good service, delivery was 2 days. Great service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Great, well designed clothes that last and continue to look good after years of wear. As a small woman of 5ft it's hard to find outdoor gear that fits well and is comfortable. I occasionally wish for a wider range of colours but on the whole the Rohan range works well for me across all the seasons. I wear little else now.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I bought a men's Helios jacket in the sale. I have been wearing it a lot in this cold snap. Well made, fits well, with some nice features. Good price and good service.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“The Brecon jacket works really well. Comfortable and waterproof. The hood,cuffs and various pockets are very effective at keeping the elements out.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good style, great quality”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Like the products but I have always thought the trousers in a long could be an inch or two longer”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very good quality bit expensive you get what you pay for”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I bought a pair of these trousers in September and have worn them constantly since. So I thought I would buy another pair. What a disappointment! What has happened to them? The top of the legs are baggy but from the knee down they are super-skinny. They looked awful and I’ve had to return them. I don’t appreciate having to spend £3.95 postage to get such a poor pair of jeans., especially as I generally like Rohan clothes.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Good choice, easy to order and prompt delivery!”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I expect to get free delivery when I purchase items costing more than £100. However delivery to store is quick. Clothes are very well made and long lasting.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very helpful staff got all the clothing we wanted and more😀”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“This is a brief note to say thank you to Edith, and her Colleague who looked. after me, when i called in to collect the order this afternoon, Thursday 17th March 2022. i was invited to look around at the new ranges and found these to be inspiring. There is always something to kindle my wanderlust, which simultaneously promises a lighter journey without compromising hygiene, comfort, or appearance. I mistook Edith for Natasha .who looked after me in August of last year, who she informed me is her Sister! Good wishes to Rohan Covent Garden. I've been a delighted customer for decades and determined to be so for decades to come. Kenneth (Dr K. Dodanwatawana) M.B., Ch.B.,LMSSA(Lond.)”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“I bought 2 pairs of Pioneer trousers to replace my old Fusion trousers. They are a good replacement and I am pleased with one reservation - there is no button immediately above the zipper fly, a definite drawback. I don't understand the lack of a button there, to me it's essential for easy use.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

“Very comfortable, and of fine quality. Packs up very small, so will be great for backpacking. The first items I have purchased with Merino wool, very please so far.”

Helpful Report

(Rohan.co.uk) - Posted 2 years ago

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Rohan is rated 4.7 based on 7,996 reviews