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Rohan Reviews

4.7 Rating 7,989 Reviews
94 %
of reviewers recommend Rohan
4.7
Based on 7,989 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Rohan Reviews

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Rohan 5 star review on 29th July 2024
Jonathan Hanson
Rohan 5 star review on 19th March 2024
Norman
Rohan 5 star review on 16th March 2024
John Briggbolton
Rohan 5 star review on 16th November 2023
Elizabeth Fisher
Rohan 5 star review on 2nd February 2023
Ridzuan Farouk
Rohan 5 star review on 7th December 2022
Andrew Guest
Rohan 5 star review on 6th October 2022
Anonymous
44
Anonymous
Anonymous  // 01/01/2019
Very clear and efficient information about purchase, shop collection and update about date of collection. Shop in Stamford very helpful.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Our first experience was in the Long Preston store, which was recommended by a friend, that was over 30yrs ago, since then we have always worn Rohan. I have no problem with size when I purchase online. The customer service team are a credit to the company.Thank you Rohan. Mrs C.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
I bought a needlecord shirt in aubergine that fits beautifully, and is a bargain at sale price. I was disappointed with the cord walking trousers, which were too snug a fit for comfortable walking, ditto the lined, 'winter' walking trousers, and I returned these.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
I found the service from your call centre excellent unfortunately I can't say the same for the clothing I ordered two lots trousers size 10 one was to small the other to large I have struggled to find clothes that fit one of the last things I ordered was impregnated with chemical that I didn't realise but the worst bit was it warned not to wash with other clothes .How dangerous was it . So I hope last thing I have ordered will be ok because I am fed up trying to find something so I can use up a credit note .
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
The products are high quality but offered at a price that is not excessive. The range is good - not so wide as to cause confusion or duplication. Service is excellent: prompt delivery, enough updates and the app./ web site does the job without fuss or confusion. It simply works by working simply. Just like the clothes and kit.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
I have been wearing Rohan stuff since the 1970s, originally Bags and Safari shirts ( where did they go ?) and am still buying Bags 50 years or so later. Stretch Winter Bags are the ultimate birding trousers. When Rohan get it right their products are brilliant.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Quality superb. But they sent me the wrong size
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
The staff in the store were extremely helpful and welcoming, helping me with the choice of fittings. The product was good quality, and just what I was looking for. Having a store near by was so useful
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Latest coat well made and durable.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
My parcel was available when I called to collect it and the member of staff was very helpful.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Trousers exchanged no problem at all, customer services very pleasant, polite and efficient. I used to live close to a Rohan branch in Chester which was great, then moved south ...now use online..still good.
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(Rohan.co.uk) - Posted 1 year ago
Throughly professional company.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Quick delivery. However only one hour notice sent by email of delivery time which I could not read in time and was not there. No card put through door of where parcel is. I read follow up email of location much later. Not everyone has instant access to emails.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Excellent quality & exactly what it says on the description.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Good service ,quality products
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Third pair of these trousers purchased. Great fit and my husband says very comfortable to wear.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Great products which do as by they say. Really comfortable, durable and look good too
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Very quick delivery. The backpack is ideal for day trips that I take and comfortable.
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Good service, delivery and quality
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Brilliant service & quality of all their products
Helpful Report
(Rohan.co.uk) - Posted 1 year ago
Rohan is rated 4.7 based on 7,989 reviews