Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,098 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item ordered was fine. Quite a wait for the delivery compared to other companies.”

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Posted 4 days ago

“Efficient and easy to order”

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Posted 5 days ago

“Have always found their clothes well designed and fit for purpose. Sadly my latest order was just too big at the waist so I had to return it. The return was easy and I now have the money back in my bank. Very smooth experience just a pity about the size.”

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Posted 6 days ago

“Customer service excellence - thank you Amy for sorting out my delivery problem so well. Its marvellous to speak to a helpful person who goes out of their way - especially on a Monday morning!!”

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Posted 1 week ago

“Third pair of trousers(roamer,I think)bought in the Sale.Very good value”

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Posted 1 week ago

“I have a wardrobe of Rohan clothes bought over the years but it was a delight to add a new lightweight waterproof to my collection to replace the one I carried or used during my challenge of walking all the canals in England, Wales and Scotland in recent years. I received good advice from the lady at Betws-y- Coed upon collection. Lightweight and durable outdoor & travel clothing which ticks all the boxes.”

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Posted 1 week ago

“Good quality if pricey. Genuine sales. Helpful and knowledgeable staff.”

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Posted 1 week ago

“Having accumulated a Rohan wardrobe over the last 40 years, there is no such thing as bad weather for me. Every day is a sunny day inside my Rohan outer layers”

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Posted 1 week ago

“Rohan clothes are extremely well made and meet all my expectations.”

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Posted 1 week ago

“Rohan or DPD lost my order. Then they promosed to ship from a shop , instead of leaving it where I told them they took it to a post office and cheekily told me to pick it up there. So I rang and cancelled. Rohan has lost a customer for ever.”

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Posted 2 weeks ago

“Had to return an item which was poorly advertised. The refund was simlly the cost of the item . It did not include postage on purchase or postage on return. Communication was minimal, perfunctory and uninterested. Very disappointed.”

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Posted 2 weeks ago

“Received a pair of trousers and a boundary top. Trousers excellent, returned top which was too big. Still awaiting communication about the top and the refund. Rohan took delivery of the top on January 27th. In store shopping far superior experience than online.”

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Posted 2 weeks ago

“Order was delivered on time and in perfect condition, the best trousers I have ever bought.”

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Posted 2 weeks ago

“no probs nice trousers”

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Posted 2 weeks ago

“Great service, goods arrived when stated.”

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Posted 2 weeks ago

“I have been buying Rohan clothing for 40 years, since I lived near the original store at Long Preston. I love the quality, feel and lightness of the clothes, my son has now comandeered a jacket I bought about 25 years ago and refuses to give it back! This was the first time I had bought online, but probably won't be the last.”

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Posted 2 weeks ago

“All the Rohan products I have bought have been good.”

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Posted 2 weeks ago

“Great value (in the sale) for two nice shirts. Delivered by post in reasonable time.”

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Posted 2 weeks ago

“Delighted with warm trousers especially as they are size 20 which it is rare to find and SO comfortable! Also a lovely colour , maroon, as almost always your trousers are navy or black which I have A”

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Posted 2 weeks ago

“I have quite an extensive Rohan wardrobe now and find it very convenient to order online then collect from your store in Newcastle. I enjoy my visits and interactions with your lovely staff, who greet me like an old friend and are really helpful. Also I'm able to try on what I've ordered and return it if doesn't fit - this hardly ever happens however as I've got to know what works for me and what doesn't. I find it helpful also to see and feel the garments for myself. Some of your fabrics in recent years are not nearly such good quality as previously which is a great pity. Also I am quite often disappointed by the colour selection of new ranges, a lot of recent garments have either been big blocks of very bright colours (orange, vivid green, not good for a larger garment like a raincoat) or some awfully dull or washed out colours. I trained in textile design so I might be being extra picky, but quite honestly most of my Rohan wardrobe is made up of black or navy trousers in various designs. I also have a beautiful smart navy coat that I wore to my daughter's wedding in Iceland - it certainly kept me warm! When you get a range of attractive colours that are good for me I will buy t-shirts, tops and matching fleeces when I can. I have bought tops from you in the past that are still serving me well and I would buy more, but sadly they've been discontinued and in some cases replaced with inferior versions. I have several Rohan waterproofs for different seasons - these are excellent, very good quality and have lasted a few years now. Please could you include on your garment descriptions whether or not the zip is double-ended? It drives me mad not to be able to tell purely from looking carefully at the photographs, and I have to come to the shop to find out for myself.”

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Posted 2 weeks ago

Rohan is rated 4.7 based on 8,098 reviews