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Rogerson Shoes Reviews

4.9 Rating 7,739 Reviews
99 %
of reviewers recommend Rogerson Shoes
4.9
Based on 7,739 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Rogerson Shoes Reviews

About Rogerson Shoes:

Who we are and how is it that we came to be so passionate about shoes?

Like many classics our story revolves around one or two ambitious pioneers, a love affair, war, a family drama, conflict and its resolution. What laces this story together is a connection with the land, and a need to provide for the people of it.

Let’s set the scene of how our business was born. It’s 1905 and Thomas Rogerson sits concentrating over his tools in a shed at the end of a bridge in Rothbury. Motivated by the desire to win the hand of Isabelle, he needs to learn a trade. And so it was that he learnt to repair shepherd’s boots.

Skip forward over 100 years from this humble beginning, and here we are; from robust, carefully crafted tackety boots designed to tackle the heather hilltops, to on-trend trainers in a spectrum of colours, designed to tackle the concrete jungle! Originally sold under canvas at agricultural shows, by mail order or taken directly to farms. Now, displayed using bright light boxes in our high street stores, or sold via easy on-line orders that will arrive at your door.

What’s new?

Our mission now is to stock a vibrant and compelling choice of shoes, boots, sandals, slippers and bags. Made using traditional and progressive manufacturing techniques and a wide range of materials from Gore-Tex to vegetable tanned leathers, our selection is diverse. Ranging from fun, quirky, edgy and joyful designs, to sophisticated classics, to practical waterproof adventure shoes and boots for enjoying the hills.

Different from other footwear retailers in terms of the breadth of our range, we stock many styles that are unique to our business, including colour combinations, prints and lasts. Prioritising pricing, quality and comfort we work on the principle that well-made shoes wear better, are more of a pleasure to wear, and ultimately, are less wasteful.

Passionate people

The Rogerson’s ethos is one of positivity, and we aim to employ happy people who enjoy their work and convey this in their attitude to others. With weekly training on everything from leather, construction techniques and technical features, our staff aim to facilitate a friendly and efficient shopping experience and will go out of their way to bring you all the shoes you fancy trying on! Alternatively, one of our 120 strong team of keen beans will carefully parcel them up for your online orders. We dispatch from both our central warehouse in the pretty town of Peebles, and from our 13 busy stores across Scotland.

Visit Website

Phone:

01721725705

Email:

info@rogersonshoes.com

Location:

Cavalry Park
Peebles
EH45 9BU

Write Your review

Anonymous
Anonymous  // 01/01/2019
I tried to order the shoe by phone on the Saturday to local shop but they couldn’t process an order for me on a Saturday.. wanted to give business locally. Ordered myself and sent to shop Which was good
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Posted 1 month ago
Hi Fiona, pleased to hear you were able to make the order online and that the boots were a success for your husband. Kind regards, Sarah
Posted 1 month ago
Good service
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Posted 1 month ago
Shoes were slightly damaged so I tought that I would have got some reduction on price I accepted them with the damage
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Posted 4 months ago
Nice enough boots but the laces come undone and not the best fit.
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Posted 5 months ago
Lovely shoes but the buckle was upside down initially, so I couldn’t work out how to do it up. The top bit popped off each shoe’s buckle and I was able to attach it the write way up!!
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Posted 7 months ago
Seem to be good company to deal with.
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Posted 7 months ago
Back tab on right heel of boot pulled off the first time I used them. Might have been damaged. Disappointing.
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Posted 1 year ago
Hi William, Sorry to hear you had a problem with your boot. I will contact you directly to resolve this issue. Kind regards, Lorna
Posted 1 year ago
I had visited and bought shoes from your St Andrews shop, which are lovely and comfy, but buying online is different. The boots were too big and wide, - a pity that many of your brands do not offer half sizes - I am a six and a half -consequently unless tried on in a store, they are often to large or too tight depending on the brand. However the service from Rogerson was excellent.
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Posted 1 year ago
These were lovely ankle boots but although the correct size, too tight for me
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Posted 1 year ago
Disappointed that you say you don't charge postage but you charged £79 but on the box you have them priced as £72
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Posted 1 year ago
I love the sandles but they squeak when I walk
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Posted 1 year ago
Good shoes but had to push a couple of times to get these delivered to the local store within their 'latest estimated delivery date' quoted on ordering. If I hadn't pushed at my local store these would have arrived too late for my needs. I don't feel it is unreasonable to expect faster delivery and/or an update on the status of an order.
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Posted 2 years ago
I purchased Romika shoes on line but they arrived in a Josef Seibel box. Is this a pair of shoes that had been sold and returned to the shop without the box. In would have expected shoes to arrive in a Romika box.
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Posted 2 years ago
Thanks for your feedback. Sometimes boxes get damaged and we need to re-box the product. I will contact you directly to discuss. Kind regards, Lorna
Posted 2 years ago
Good communicstions . Order was not smooth as irhere was an ssue with shoe quality.
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Posted 2 years ago
Just received my Reiker shoes. Only three days with postal service. Brilliant service very prompt.will be using Roberson shoes again in the future. Thank you.
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Posted 2 years ago
5 stars for Rogerson Shoes who provided an excellent personal service. First time I've ever had a hand written personal note with an online order! Nice touch.
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Posted 2 years ago
I rate the service of Rogerson shoes as first rate. Everybody I contacted was helpful and friendly! 👏 the shoes just were not suitable for me but I bought a pair of very satisfactory walking shoes from you.
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Posted 2 years ago
Very good quality shoes unfortunately they were not wide enough for me hence only 3stars
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Posted 2 years ago
Rogerson's in general are okay, however on this occasion not so much as the shoe they sent out were faulty and had to be returned
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Posted 2 years ago
I am very sorry to hear you had a problem with your shoes. Thanks for your time on the phone just now. It is very unusual to have an issue with Paul Green. Everything is quality checked before it is dispatched so apologies again this highly unusual lasting issue was not spotted. I am glad to hear that our Peebles store has sorted this out for you already. Kind regards, Lorna
Posted 2 years ago
The shoes are fine but needed to purchase a set of laces. Those fitted were 900 and 1100mm.
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Posted 3 years ago
Rogerson Shoes is rated 4.9 based on 7,739 reviews