Rocket Charities Reviews

Name: Rocket Charities
Rating: 4.90

4.9 Rating 226 Reviews

100 %

of reviewers recommend Rocket Charities

Company Reviews

Metrics

Info

4.9

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rocket Charities:

Rocket Charities are the UK’s fundraising merchandise experts!

We’re here to help you use fundraising merchandise to achieve spectacular results.

Visit Website

Rocket Charities 5 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

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“Quick response to requests, listened to what we wanted and came up with the goods quickly and efficiently.”

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Hi Liz, thank you for your lovely review and the repeat badge order we processed yesterday, look forward to speaking to you again soon, Jenny

“superb service. really great support which was very much appreciated, especially with offering advice and guidance. Thankfully very patient and helpful with this very amateur fundraiser!!”

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Hi Nick, thank you for your great review, I hope I can be of help in the future, Jenny

“Customer Service great throughout, Original product quality was poor due to factory error, however account manager on the case to fix”

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Hi Taylor, thank you for your lovely review, I hope I can be of help in the future, Jenny

“Rocket have always provided a great service for The Royal Naval Benevolent Trust for many years and I will continue to use them for many more. Corinne Day Events and Publicity Officer”

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Thank you! Its always a pleasure producing the little Jack and Jenny badges for you!

“Very good quality clothing. Welcome assistance with design and more than one option given. Completed and delivered to tight schedule.”

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Thank you Terry, It was q pleasure working with you and we loved the design of your Running vest :)

“I loved the support and care the team give. I know nothing about producing merchandise, and they could not have been more helpful.”

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“Excellent quality and design and in no time - they arrived early and we are very happy customers!”

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“Ordered charity badges to be used by volunteers. Very quick to answer questions and provide updates. Materials produced were of good quality.”

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“The service we received was excellent - they were quick to change our design when we requested at no extra cost. The quality was great, we will definitely use them again when the need occurs.”

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“Briliant compnay and service - will order from them again. The prouct was of high quality as exactly as described. Very friendly, helpful and reliable. Can't go wrong.”

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Thank you Corinne. It was a pleasure to work with you too. Your umbrella's should come in very useful over the winter! Look forward to working with you again soon.

“Very efficient communication. Fast response and no detail too small to be accomodated. delighted with the end product which sold really well due to the high quality end product.”

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(Think Pink Steff) -

Thank you Nicki, It was a pleasure dealing with you. The bracelets looked great. Please feel free to contact us anytime. Thanks Veena

“Our first order for merchandise and we appreciated your guidance on what we should order. Order process was straight forward and merchandise received quickly.”

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“Quick efficient service - very helpful on the artwork front - thank you”

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“Another successful badge delivery and order placed for March 2016. A pleasure doing business with Veena and Klaire”

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Thank you Susan. It truly is a pleasure to work with you on such a huge, complex order. We are so glad this collection keeps on growing and earns so much in donations for you.

“Rocket provide a very personalised, friendly and efficient service; they are willing to take on complex briefs and are great at finding a realistic solution to suit a changing budget and creative brief. They are always quick to respond to my product development briefs and I have been really pleased with the quality of product they source and produce.”

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“Very good, efficient customer service. We worked with the in house desginer and was very impressed with the efficiecy and flexibility, making as many amendments as we needed, and we were very happy with the result.”

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“Very happy with the lip balms and key fobs that we ordered - great customer service and prompt delivery, would definitely recommend Rocket Charities and use them again!”

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“Rocket Charities is always a pleasure to work with. This year, they supplied most of the materials for my fundraising packs. Everything was reasonably priced and very well made and delivered on time or earlier despite tight turn around times. I would like to say thank you to Rocket Charities for making my life a lot easier. The service and account management I receive is always outstanding.”

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“Always fantastic service and products from rocket charities!”

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“Our charity has worked with Rocket for a while now and they provide a great, reliable service and high quality materials. Veena and Klaire are really quick to come back with quotes and happy to answer any queries we may have.”

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Rocket Charities is rated 4.9 based on 226 reviews