Rockawnings.co.uk Reviews

Name: Rockawnings.co.uk
Rating: 4.86

4.9 Rating 183 Reviews

97 %

of reviewers recommend Rockawnings.co.uk

Company Reviews

Metrics

Info

4.9

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01254 691127

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Rockawnings.co.uk 5 star review on 16th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Richard was very helpful when we ordered our Gazebos. Being able to see the design before we committed to purchase and make amendments was a brilliant as well and made us confident in our purchase, highly recommended if you need a custom gazebo.”

Helpful Report

Posted 1 year ago

“Used them a few times and they've never let us down. Great Gazebos, great customer service!”

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Posted 1 year ago

“Rock awnings were efficient, professional, and delivered on time. The gazebo looks fabulous and was commented on by all our visitors at its first outing!”

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Posted 1 year ago

“Order a gazebo from Rock awnings. Everything was spot on. Staff were very helpful, everything arrived on time and was great quality. Would absolutely recommend it! Will be using them again in the future for certain”

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Posted 1 year ago

“Products are very solid. They also have a great customer service. The delivery was easy and on schedule.”

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Posted 1 year ago

“customer service is very poor, you write in the notes section of your order and it is totally ignored. even when you speak to them beforehand and arrange something it still gets ignored.”

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Posted 2 years ago

“Very good and quick comunication.Easy to order for printing canopy.Quick delivery.Top quality for decent prices.”

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Posted 2 years ago

“The hex45 4.5m x3m is up for the summer months in my back garden in an elevated position so gets the full force of the wind. No problems at all. Good solid structure and easy to put up. Customer after service also excellent as, having ordering a clear 4.5m wall, a 3m wall was delivered . I only discovered this well after the 30 day return time. One phone call later and the correct one was delivered the next day. I was not required to return the 3m wall which would have cost a lot.”

Helpful Report

Posted 2 years ago

“A really simple order placed via a telephone call with a very helpful chap, arrived within 2 days of my 4.30pm order, so very impressed. Used the Hex 45 for the first time at an event this weekend and have past on the companies details to 2 fellow vendors who are in need of a replacement and a first time purchaser. I am registered disabled however myself and my husband were able to put this up easily, the weights are a necessity if it is going to be windy, they give added peace of mind when leaving set up overnight at events. I would recommend this company and a hex45 if you need a good quality gazebo for outdoor events for your business.”

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Posted 2 years ago

“Very prompt delivery of item. Wrong size canopy roof delivered . Following telephone call at 15:40, correct size roof delivered the next day! Superb service. Purchased Hex55 3m x 4.5m and very pleased with the quality and ease of erection. Team Rock rocks!!! 😊”

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Posted 2 years ago

“absolutely fantastic company, ordered a customer rhino hex 45, and wow its amazing, thank you for sorting this out”

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Posted 2 years ago

“Sent the wrong colour gazebo sides. Doing an event this weekend and couldn’t sort until Monday. Leaving me without protection for the event then wanted me to faff around and wait in for a delivery driver to do a swap. I work full time! Not impressed.”

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Posted 2 years ago

“Excellent customer service. My gazebo was delivered the day after I placed the order and I couldn't be happier. Great value for money.”

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Posted 2 years ago

“Excellent is all I can say, from ordering to receiving literally 2 days. My husband bought it for me for my birthday and it's brilliant. Excellent quality, easy and quick to raise and take down. Can't recommend them highly enough, thanks 🦋”

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Posted 3 years ago

“Must have my awning over a year , quality quality great bit of kit , 3x3 hex , if you buy you will definitely not be disappointed.”

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Posted 3 years ago

“Had a couple of issues with delivery .after a phone call to rock awning problem was sorted . Quality product ended up buying two . Customer service at rock awning was excellent.”

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Posted 3 years ago

“After a quick phone call I ordered a large explorer awning, it was delivered the next day and the fabric arrived the following day. It was easy to set up, and take down. The quality is very good, and the carry bag is brilliant. I was impressed given the price. My second time buying from here and I would definitely recommend.”

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Posted 3 years ago

“We are a Small Medium Business and wanted to make ourselves look more professional at shows we do throughout the year and used Rock Awnings to get two printed Marquees. I found them to be not only professional throughout, competitively price but most of all the product itself was outstanding in everyway. It looks great, it is robust and we were always getting complimented on how great it looked throughout our summer show season. Thank you Rock Awnings.”

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Posted 3 years ago

“Bought the 6m x 3m with the sides and what can I say. This is top quality. Found it really easy to put up and the sides zip together making it wind proof. Totally made up :)”

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Posted 3 years ago

“What a waste of money the product is not up to standard. This is the second summer of use can't just leave it up any time the wind gets above 12 mph have to take down. Three legs have broken at the foot. Rockawning reluctantly change the first that snapped of but made it clear that that would not do so again Now all the legs stand in a bucket full of postcret but at least I don't have to keep taking it down and they will not snap at the foot any more Please don't buy”

Helpful Report

Posted 3 years ago

Rockawnings.co.uk is rated 4.9 based on 183 reviews