Login
Start Free Trial Are you a business?? Click Here

Robes n Rails Reviews

4.9 Rating 311 Reviews
99 %
of reviewers recommend Robes n Rails
4.9
Based on 311 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Robes n Rails Reviews
Visit Website

Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

Write Your review

Robes n Rails 5 star review on 8th December 2021
Dean, Lincoln
Robes n Rails 5 star review on 16th November 2021
Mr&Mrs Laughlin
Robes n Rails 5 star review on 5th October 2021
Dorothy And Robert
Robes n Rails 5 star review on 4th August 2021
Nigel
Robes n Rails 5 star review on 26th July 2021
L Warhurst
Robes n Rails 5 star review on 30th June 2021
Olena
Robes n Rails 5 star review on 25th March 2021
JOANNE BROWN
4
Anonymous
Anonymous  // 01/01/2019
Robes & Rails is a family business and probably the best company I have ever dealt with. From the moment you first walk through their door, everyone is always so very friendly and welcoming especially the ladies on reception. Nothing is too much trouble at Robes & Rails. Such a high standard of customer service is so rarely seen these days particularly from a company selling contemporary products. Robes & Rails main activity seems to be fitted wardrobes but they do almost any kind of fitted furniture for almost any room as can be seen when walking around their spacious showrooms which are so thoughtfully and immaculately set out that you wish you had several bedrooms, offices, etc, to put them all in! There are styles to suit every budget and all of their products ooze quality with a massive range of finishes to choose from. Understairs storage is also one of their specialities; they can turn any space into useful storage and make it look very appealing to the eye. Everything is made on the premises with the workshop and showroom in the same building. There are prior home visits to make sure everything will fit perfectly. Installation usually takes a few hours for a fitted wardrobe and is carried out to a very high standard by a skilled team of fitters who seem to be able to cope with all sorts of issues such as uneven floors, etc. I have used this company twice. My plan was to turn a largely unused bedroom into an extra lounge with home cinema/surround sound yet still be able to be use it as a bedroom for guests. The first stage was to have full width fitted mirror wardrobes at one end of the room to maximise storage and make the room appear larger. That went really well and I could not be more impressed with the outcome. After buying a sofa bed to get the lounge effect, I turned my attention to some way of storing my music box sets and other non-regulation sized albums and CDs. Nothing suitable could be found in shops or online. I talked it through with Robes & Rails who, to my delight, said they could make a free standing unit to my exact specifications. It was not a straightforward design as I wanted glass shelves in part of the structure to show off my box sets. This was not what Robes & Rails usually get asked for as my unit was to be free standing not fitted but they were still confident they could build the cabinet for me and match it to the fitted wardrobes.. The unit has now been delivered and is exactly as I requested. It looks perfect. Glass shelves are often a problem because they wobble; not these! They are rock solid! That is the quality of the workmanship and the attention to detail at Robes & Rails. If you want fitted wardrobes, visit Robes & Rails. You won't find better and they cover a wide area if you don't live in Lincoln. If you want anything else making, they can probably help you as well!
Helpful Report
Posted 2 years ago
Absolutely love the new fitted wardrobes the whole process was wonderful. The ladies who work in the shop were really helpful and friendly. Paulo and Jamie were the fitters dead friendly did an amazing job and tidied up after themselves.
Helpful Report
Posted 2 years ago
Thank you to Paulo,Jamie and Wayne from robes n rails for doing an excellent job in fitting our wardrobes, they were polite and respectful of our property, their quality of work was exceptional. Thank you to all at robes n rails
Helpful Report
Posted 2 years ago
Excellent service today from Paulo and Jamie when they fitted a double full size cupboard into an alcove in our small bedroom. They were very courteous, took great care of our carpets and decor, and left the room very clean and tidy. Will definitely use again. Thank you robes n rails.
Helpful Report
Posted 2 years ago
We have recently had our Walk in Wardrobe fitted by Matt and Jamie from Robes & Rails in Lincoln and have done a fantastic job, we are very pleased with the finished project. They arrived on time, on the right day and di exactly what we asked for . In addition they were very polite, professional and a pleasure to have in our house, Well Done guys and Thank You, Steve & Helen
Helpful Report
Posted 2 years ago
A quality product for the two bedrooms that had fitted wardrobes, plus excellent service from all involved at RobesnRails especially the two fitters Matt & Jimmy
Helpful Report
Posted 2 years ago
Very happy with our wardrobes from Robes and Rails fitted today by Paulo. Arrived at time stated covered all carpets and left everything tidy. Would recommend.
Helpful Report
Posted 2 years ago
We first used Robes and Rails about 14 years ago and we’re so pleased with them so on moving house we decided to use them again. From the moment we decided the staff were extremely pleasant and helpful from the showroom staff,Richard who designed for us, the man who did the survey to the 2 fitters Paulo and Jamie . We are very pleased with the furniture. We had sliding wardrobes and an office unit fitted.
Helpful Report
Posted 2 years ago
Matt and Wayne did a lovely job with our fitted wardrobes. We would highly recommend them! Very professional.
Helpful Report
Posted 2 years ago
I have just had my wardrobes fitted. Pavlova and Wayne have done a brilliant job. They were at all times polite and made sure all the way through I knew what was happening. They worked very hard. And when they had finished they cleared up and left the rooms as they found them. This is the 2nd time have had wardrobes from robesnrails. And on both occasions everyone I have dealt with have been very helpful and very professional
Helpful Report
Posted 2 years ago
We have just had new furniture fitted into our bedroom and are absolutely delighted. From our initial enquiry at the showroom to installation, the whole process has been both friendly and professional. Paulo and Wayne were meticulous in their fitting and keen to ensure that we were happy at every stage. On completion, everything was left clean and tidy and ready for us to reclaim! We are really pleased that we chose Robes and Rails and would definitely recommend them. Frank and Christine
Helpful Report
Posted 2 years ago
Am so pleased with my new wardrobe, the quality is superb and the fitters Paulo and Matt were friendly and efficient everywhere was left clean and tidy, your customer service team from start to finish have been friendly and helpful and I am so glad that I chose robes n rails to fit my wardrobe, the quality is excellent and the price is very competitive. Well done and thank you to you all
Helpful Report
Posted 2 years ago
The whole process from consultation to completion was efficient and professional. The fitters, Matt and Paulo, took great care in keeping the work area clean and tidy. They made a great job of the fitted wardrobe. We would happily recommend Robes n Rails to anyone.
Helpful Report
Posted 2 years ago
We've just had fitted wardrobes installed to two of our bedrooms. WOW, what a difference!! They look fantastic. Great quality, workmanship and customer service. It's a solid 10/10 from us.
Helpful Report
Posted 2 years ago
We highly recommend Robes N Rails. From showroom to fitting the service was fantastic and staff were very friendly and nothing was too much trouble. The two fitters Matt and Paulo were a delight to have in our home, on time both days and got stuck in to the job. Left us today with a beautiful bedroom clean and all ready to receive a new carpet. Thanks to all .
Helpful Report
Posted 2 years ago
Professional service from start to finish. Pauli and Wayne who fitted the wardrobe did a 5* job. Would recommend definitely.
Helpful Report
Posted 2 years ago
I couldn't recommend Robes and Rails highly enough, from design to finish the service was first class and at a reasonable price. The finish of the fitted wardrobes is excellent. Our fitters were Steve, Paulo, Matt and Wayne, they turned up on time, and they went out of their way to make sure everything was perfect for us, and their attention to detail was fantastic, they even put carpet protector down, and cleaned everything up afterwards. I would definitely use them again.
Helpful Report
Posted 2 years ago
Second time we've had robes and rails out. This time for under stairs storage. Absolutely fantastic job again. Steve and Paulo were fantastic!
Helpful Report
Posted 2 years ago
Really pleased with the new wardrobes. Great service from start to finish. No pressure selling. When we placed the order they came exactly as stated. Matt and Luke did a fantastic job fitting them and left everything spotless. Great looking wardrobes, great quality and excellent price. Thank you to the whole team. Will definitely recommend to friends and family.
Helpful Report
Posted 2 years ago
Brilliant service from start to finish. Thanks to Matt paulo Wayne Steve, very professional very courteous. Apart from the fact we now have superb looking fitted wardrobes and it was a rather challenging job you wouldn’t know the guys had been. Thank you.
Helpful Report
Posted 2 years ago
Robes n Rails is rated 4.9 based on 311 reviews