Robes n Rails Reviews

Name: Robes n Rails
Rating: 4.94

4.9 Rating 311 Reviews

99 %

of reviewers recommend Robes n Rails

Company Reviews

Metrics

Info

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quality product. Superbly fitted by Paulo, Jimmy and Philip who took great care and attention to complete the work in the designated time. Would recommend Robes n Rails”

Helpful Report

Posted 1 year ago

“I am delighted with the wardrobe fitted by Matt and Wayne today. They were quick and efficient and left the room spotless. A very professional service from the original survey to completion at a very competitive price. I will certainly be using Robes n Rails for my next project. Thank you.”

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Posted 1 year ago

“It was a very seamless experience, went to the showroom, looked at the high quality displays. Arranged a home visit to discuss options and designs, agreed the price on the spot as it was good value for money. Had a site visit from fitters to ensure everything measured correctly and then the install. Paulo the installer was fantastic, very polite, very professional and kept us informed at every stage of the install. He cleaned up after himself, left the place cleaner than when he arrived. Thank you Paulo, you are the face and the last thing customers see of Robes and Rails, you represented them very well. If you are looking for quality and service, then this company do it in old fashioned bucket loads.”

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Posted 1 year ago

“From start to finish we have had excellent service from Robes n Rails. From the initial measurements, advice on what they could provide, help from choice of color and handles from the ladies in the show room, to the wonderful workmen that came and spent 4 days in our home. No detail was overlooked either with the ordering of the various wardrobes, cupboards and chest of drawers, nor the installation. The quality of the workmanship was fantastic. Matt and Wayne were very professional and yet approachable, even accommodating us when we had a last minute change of mind! They were quiet, and very neat and tidy; vacuuuming and cleaning down everything both as they went along and as they left. I cannot speak highly enough of their service.”

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Posted 1 year ago

“Even now, two weeks after installation, I still smile every time I look at my fitted wardrobe. It’s absolutely what I wanted and is perfect. Jamie and Wayne were lovely chaps. Polite and quiet, they got on with the job, only stopping to have a quick lunch. The job was finished in a day. I can thoroughly recommend robesnrails.”

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Posted 1 year ago

“Paulo & Jaime performed miracles on our fitted bedroom wardrobe. Excellent work thank you.”

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Posted 1 year ago

“We are delighted with the furniture we've recently had fitted in our study. Jimmy and Paulo were polite and very professional. The stairs were protected before the work commenced and they were very tidy and courteous throughout. If there is one small niggle it's the fact that for me the desk working area could have been a little lower but apparently it's fitted to the standard height. I think it would have been nice to have been asked how high we would have liked it, a point I put to Jimmy and which he took on board. Having said that would we use Robes N Rails again? Yes definitely. Thank you guys it was a pleasure to meet you.”

Helpful Report

Posted 1 year ago

Hi Jan! Thank you so much for your 5-star rating. We are delighted to hear of your satisfaction with the recently fitted furniture in your study. We appreciate you taking the time to leave us a review. We hope to see you again. The Robes n Rails Team

Posted 1 year ago

“The wardrobes look amazing and both my wife and I are very happy with them and the whole experience. The fitters (Matt, Jaimie and Wayne) were excellent - both in terms of skill and general attitude/personality - and are a real credit to your company.”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you for your 5-star review! We are delighted that both you and your wife are very happy with your wardrobes and the experience. The fitters (Matt, Jaimie and Wayne) are true professionals and great assets to our team. We hope to see you again! The Robes n Rails Team

Posted 1 year ago

“Just had the bedroom wardrobe finished. Paulo and Jimmy were superb and a pleasure to have in the house. The wardrobes are fantastic, more than we had expected. All the staff are superb and very helpful. Can't wait for the under stairs to be done in a few weeks.”

Helpful Report

Posted 1 year ago

Hi Shelia, Thank you for your wonderful 5 star rating of Robes n Rails! We are delighted to hear that Paulo and Jimmy provided such great service and quality. We're glad to hear you are satisfied with your wardrobes! Your loyalty to Robes n Rails is much appreciated and look forward to providing you with the same level of service for your under-stair storage. The Robes n Rails Team

Posted 1 year ago

“Excellent customer service from visiting the showroom to the fitting of our walk in wardrobes by Pablo & Jimmy, very professional & personable, extremely tidy & finished to a high standard. Thank you”

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Posted 2 years ago

Thank you so much for your 5-star rating of Robes n Rails! We are delighted to hear that your experience with us from visiting our showroom to the fitting by Pablo & Jimmy was professional, personable, and finished to a high standard. The Robes n Rails Team

Posted 1 year ago

“Everyone associated with the fitting of my wardrobes was professional, polite and helpful in every way. Paulo and Jimmy were excellent. The shoe carousel is the envy of my friends!! Marilyn T”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review and kind words! We're glad to hear you're happy with the fitting of your wardrobes. We hope you enjoy your shoe carousel. The Robes n Rails Team

Posted 1 year ago

“Had new wardrobe fitted. Excellent service from visiting the showroom to the installation. At every stage everyone we dealt with were super helpful and friendly. The two guys who came to install the wardrobes Matt and Wayne did a brilliant job, they were friendly and respectful of the property, they even hovered when they were finished. I couldn’t be happier with the wardrobes they look so much better than I had in my mind. Will definitely use you guys again. I would recommend anyone looking for built in storage spaces to go check these guys out.”

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Posted 2 years ago

Thank you so much for your wonderful 5 star rating of Robes n Rails, Katey! We are so glad to hear that you had such a great experience. We appreciate your kind words about Matt and Wayne, their hard work and dedication is highly appreciated. We hope you enjoy your new wardrobe and would love to help you again with any wardrobe needs if you ever have them in the future. Thanks again!

Posted 1 year ago

“An excellent service throughout. The showroom staff were friendly and helpful and able to answer all our questions. We are delighted with the wardrobes, Matt and Wayne who built the wardrobes were friendly and professional and cleaned up everywhere before they left. We would highly recommend!”

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Posted 2 years ago

Thank you so much, Steve & Linda, for your wonderful 5-star rating of Robes n Rails! We are thrilled to hear that the showroom staff were friendly and helpful, that Matt and Wayne were professional and clean, and that you would highly recommend us. We hope to see you again! The Robes n Rails Team

Posted 1 year ago

“Delighted with our new wardrobes. The communication from all the dealings and service we had was first class. Matty and Jamie came to fit them and were polite and hardworking and left everything clean and tidy. We would have no hesitation in recommending them. Thanks you Robes and Rails.”

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Posted 2 years ago

Thank you for the 5 star rating, Susan! We really appreciate your comments and will pass them over to Matt & Jamie! We hope to see you again! The Robes n Rails Team

Posted 1 year ago

“A great experience from start to finish. Compared to the national companies we'd obtained quotes from, Robes n Rails were head and shoulders above in terms of customer service, design and quality. Matt, Wayne and Jamie are fantastic fitters, prompt, clean/tidy and take great pride in what they do. They worked really hard to deliver our project on time and didn't disappoint.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating for Robes n Rails! It is wonderful to hear that you had a great experience from start to finish. We are very fortunate to have Matt, Wayne, and Jamie on our team and your comments will be passed over to them. We greatly appreciate your kind words and hope to see you again! The Robes n Rails Team

Posted 1 year ago

“Jamie and Wayne did a great job of fitting my new wardrobes.”

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Posted 2 years ago

Hi, Thank you for the 5 stars and lovely review. We appreciate it! The Robes n Rails Team

Posted 1 year ago

“We are very pleased with our new wardrobes, Paulo, Wayne and Jimmy were on site for two days and completed the project as predicted. Their work was exacly as promised and we are delighted with the results. They were very polite, tidy and respectful and did a fantastic job. We would highly recommend Robes and Rails.”

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Posted 2 years ago

“Used on numerous occasions, competitive price, friendly service in showroom, surveyor and fitters, always a clean and tidy job. Highly recommend.”

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Posted 2 years ago

“I had shoe cupboard and drawers fitted yesterday (29 November 2022) and they are beautiful. The only fly in the ointment is that the bedside cabinet, ordered at the same time, is too big for the allotted space. However this is being rectified and Paulo and Jaime, who did the work, were very helpful, clean and efficient. I have had wardrobes fitted in the past and these have been excellent. Because of illness I had to postpone the work but they arrived promptly yesterday.”

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Posted 2 years ago

“We had fitted wardrobes installed on the 25th Nov along with bedside cabinets. From the initial visit to the showroom, through to the finished product, we have been delighted. Everyone has been professional, efficient and friendly. Special thanks to the fitters Jimmy and Paulo who did an excellent job from start to finish.”

Helpful Report

Posted 2 years ago

Robes n Rails is rated 4.9 based on 311 reviews