Robes n Rails Reviews

Name: Robes n Rails
Rating: 4.93

4.9 Rating 307 Reviews

99 %

of reviewers recommend Robes n Rails

Company Reviews

Metrics

Info

4.9

Based on 307 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 899 586

Location:

Unit 2 Whisby RoadLincolnLincolnshire

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Robes n Rails 5 star review on 8th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matt and Paulo were fantastic- very polite and hard working. Did not leave a mess and cleared up after the work. Love the wardrobes delighted with how they look”

Helpful Report

Posted 2 years ago

“From entering the showroom on my first visit to the initial appointment, survey and completion I can only sing the praises of the whole Robes n Rails team. Everything scheduled and completed to time. A courtesy phone call on a sunday to confirm the fitting the following day and two fitters, Matt and Paulo, who were a delight to have in my house. Extremely professional and hard working, even hoovering up afterwards. The quality of the wardrobes is outstanding and i am absolutely delighted. Wouldn't hesitate to recommend. Thank you.”

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Posted 2 years ago

“Can't praise the fitters, Matt & Paulo (+ Jimmy first week), enough. Who we had to install our new home office. We had them over two days, over two weeks. They were excellent from the time they arrived in the morning until they left in the afternoon. Nothing was to much trouble, they put down sticky plastic to cover the carpets & they cleaned up before they left each day. Very polite & friendly. The workmanship is excellent, can't fault it! You can see they take pride in their work & want to make the customer happy. Would highly recommend them & robes n rails. Thank you.”

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Posted 3 years ago

“Really happy with the service I received from this company. Matt & Paulo couldn’t be more professional and polite. Would highly recommend and use again. Thank you”

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Posted 3 years ago

“I couldn’t be happier with the service from robes and rails. Informative quotation process, fair price and good communication all the way up to installation. Matt and Paulo who did the fit were absolutely excellent. Superb job completed by brilliant people I couldn’t be more pleased and highly recommend to anyone!”

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Posted 3 years ago

“Today we have had our 3 door sliding wardrobes by Robes n Rails. The whole experience from talking to Richard in the showroom & explaining the kind of thing we were looking for to him coming to give us a detailed quote, to the fitting from Paulo & Wayne has been fantastic. The fitters arrived, fully protected carpets etc and fitted the wardrobes with brilliant craftsmanship & care. They look fantastic! I will definitely be using Richard’s company in the future and highly recommending them to anyone I speak to! Thank you 😊”

Helpful Report

Posted 3 years ago

“Fitters Wayne and Matt did a fantastic job always checked what we wanted went the extra mile to help and ensure the end product met our need. On the ball from beginning to end. Only minor observation is to ensure client is verbally told at point of sale about the fact the wardrobes do not come with rear panels as standard. Otherwise first class friendly service from beginning to end”

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Posted 3 years ago

“Recently had a large three door wardrobe fitted along with a two door cupboard within bedroom that has awkward spaces and dimensions. I was blown away with the finish upon completion. The quality is unbelievable and the materials used are modern and substantial. The fitters (Matt & Steve) from the company were really pleasant and friendly and took care of my property from the outset with floor protectors, dust sheets and cleaning along the fit. From the process of first viewing, to picking out materials, then through the design and measurements - the company persona was as if nothing was a bother or an issue. For the quality, finish and appearance (not considering how much new and usable space we now have) the value for money is well worth the desired effect we received. Thankyou so much for the finish and please thank all the staff involved in the process, but especially to the professional fitters we had with Matt & Steve. It was a sincere pleasure doing business with you and purchasing such an superior product. 5 Star company for sure!”

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Posted 3 years ago

“Today we have had a wardrobe and home office installed by Matt and Wayne and are delighted with the finished install. Both Matt and Wayne were polite, hardworking explained everything as they progressed and left the site very clean. The whole Robes n Rail experience from first contact to estimating to survey to installation has been without any problems I have no hesitation in recommending Robes n Rails to anyone, I just wish all companies were this diligent.”

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Posted 3 years ago

“Very good service and excellent workmanshio. Highly recommended”

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Posted 3 years ago

“I am delighted with the bedroom furniture that Wayne has fitted over the past couple of days. The materials and workmanship are of the highest quality. This is the second job that Robes N Rails have done here and I would recommend them without hesitation.”

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Posted 3 years ago

“Today Matt and Paulo came to install our wardrobes. Two very polite and helpful guys who made sure that everything was done to our needs i.e. that I could reach the rails etc. They left everything clean and tidy. We would like to thank them, Richard and the 'girls' in the office for all their help.”

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Posted 3 years ago

“We had fitted wardrobes installed by Matt, Paulo, Kieran and James last week. We couldn't be happier. Excellent service from design through to build. Great team and their attention to detail as they fitted the wardrobes was spot on ! Thank you Elaine Washingborough”

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Posted 3 years ago

“We had our lovely indigo blue office suite installed last Friday 24 September by Matt and Paulo. Despite a little hiccup they handled the situation really well and to our delight and satisfaction. Really nice guys and when I get around to doing a refurb in another room I would really like them to install for us. My office suite is fantastic … definitely worth the wait! Looks great thank you Robes n Rails!”

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Posted 3 years ago

“Robes and Rails thank you.Every thing from the start to the beginning was 100% Mat polite and efficient and worked very hard. A happy customer. Janet Woodhall Spa.”

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Posted 3 years ago

“We had our 3 door sliding wardrobe fitted yesterday and are very satisfied with the quality of the finished installation. The ladies in the office,the survey and the installation were first class in particular the fitter Scott was obliging and very professional in his workmanship.”

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Posted 3 years ago

“Robes & Rails are an extremely competent outfit of professionals. Why do we say that? Simply because, from the minute you walk into their showroom to select your dream wardrobes to then meeting the owner of the Firm to finalise your order to every conceivable detail, then finally to the day of delivery for installation of the product by their own fitters Matt and Paulo that complete their seamless installation work with care, patience and enthusiasm and on time. Any anomalies however minor or insignificant throughout the process, from purchase to completion of installation, are quickly and obligingly dealt with by the team and the work always seem to move on smoothly and without interruption. When they give you a firm installation date, they keep to it and complete their work from start to finish without any pain or stress to the customer. We only wished that every outfit would carry out their business with such professionalism in the same way as Robes & Rails. This high-end product we believe is worth every penny as it is not only the product that one buys but working with an organization behind it that makes the whole deal not only possible but pleasurable. Finally, of course, its' the enjoyment one derives, for many years to come from daily using this beautifully crafted product with a no-quibble 10 year warranty, knowing that you always remain safe throughout your journey with Robes & Rails. Enjoy - You're worth it!”

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Posted 3 years ago

“Had our new bedroom suite and bookshelves fitted 03/08/2021. Brilliant service all the way through from pre-sales to fitting. Matt and Wayne did a brilliant job of fitting. Took just a day to fit both. They arrived at 9:30 protected the carpets from front door to both bedrooms with plastic film. In the bedrooms they put plastic film and dust covers. Work none stop didn’t even stop for lunch. Cleaned everything up not a speck of dust anywhere and everything put back in place. Only gave five stars as I couldn’t give six. We would highly recommend this company.”

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Posted 3 years ago

“Really pleased with the installation of my home office, expertly fitted by Matt & Wayne. The service from beginning to end was excellent, I wanted to turn a box room into an appealing office with plenty of storage and that is exactly what I got. I would highly recommend”

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Posted 3 years ago

“This is the second time we have used Robes n Rails and I can't recommend them more highly. From start to finish - great service and attention to detail - from Richard's initial visit, the survey, help from the girls in the showroom and the excellent craftmanship and professionalism from Matt and Wayne today. Absolutely thrilled with the end result and totally love the bold choice of colour!!”

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Posted 3 years ago

Robes n Rails is rated 4.9 based on 307 reviews