Roberts & Speight Reviews

Name: Roberts & Speight
Address: 40 Norwood, ,, Beverley
Rating: 4.96

5.0 Rating 1,402 Reviews

99 %

of reviewers recommend Roberts & Speight

Company Reviews

Metrics

5.0

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Roberts & Speight 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

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“Customer service from Roberts & Speight was excellent - Very efficient. I didn't give 5* as their courier (DHL) let them down. I requested for delivery on Tuesday but delivery was delayed until Wednesday. Even thought Roberts & Speight put in capitals and highlighted clearly - Ring door bell - PLEASE DO NOT LEAVE UNATTENDED, DHL only rang the doorbell and left the parcel unattended. As the items purchased was very pricey, I did not want it to go missing. Roberts & Speight should maybe only stiuplate with their courier that all purchases above a certain amount has to be signed for upon delivery.”

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Posted 8 months ago

“Very good list of wines and good service”

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Posted 8 months ago

“Great price quick delivery as ever”

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Posted 8 months ago

“Brilliant products- great service! Thank you Brian”

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Posted 8 months ago

“Great service and good price”

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Posted 8 months ago

“I use R&S to deliver quality goods, their range of product is excellent. I am not based in the UK but I find them easy to use.”

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Posted 9 months ago

“Very helpful and informative as usual”

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Posted 9 months ago

“Absolutely brilliant service from Roberts & Speight. They kept in very close liaison with me over the delivery, the arrangements for which were very important to me. All went exactly to plan. I would purchase from them again & highly recommend them to others, they are polite & friendly, as well as efficient. The wines I purchased from them are lovely too!!”

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Posted 9 months ago

“Great service, rapid delivery.”

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Posted 9 months ago

“Very good service Would recommend”

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Posted 9 months ago

“Excellent for both advice and service. And very knowledgeable and helpful. Order always arrived very promptly & in strong packing. Thoroughly recommend them.”

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Posted 9 months ago

“Completely relaible and excellent service. And the wine is excellent too!”

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Posted 10 months ago

“I recently bought a box of wine from Robert's & Speight... this was my first purchase from them . I need to say that from initially ordering online to receiving my wine was so was and efficient. I will definitely order more from them and will recommend to others.”

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Posted 10 months ago

“Always efficient helpful and with top class service”

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Posted 10 months ago

“Fantastic service, I was tracking down a hard to find Whisky which they had in stock and delivered the next day. Packing was robust so everything arrived safely. Perfect!”

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Posted 10 months ago

“Wide range of products. Very easy web site to use. Kept up to date on delivery which was on time and without fuss.”

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Posted 10 months ago

“Great communication, swift transaction and great quality wine. Would definitely recommend.”

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Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

“Excellent service, order was dispatched within an hour and arrived next day via DHL. DHL put the wine exactly as our instructions. Bottles are very secure within the boxes. Used Roberts & Speight several times, even though we are members of The Wine Society, and find that R&S prices are always very competitive. May take a stay in Beverley to visit in person!”

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Posted 10 months ago

“I am very happy with my purchase from Robert&Speight. And their delivery times and customer service are amazing. Definitely recommend them.”

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Posted 11 months ago

Roberts & Speight is rated 5.0 based on 1,402 reviews