Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,749 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We couldn't have asked for better estate agents! Joe was always on hand to help and never failed to get back to us. He was very professional throughout and helped us get our house on the market within two days so that we didn't miss out on our house. He personally came and took the photos to speed up the process. A huge thank you also goes to Helen who constantly chased our solicitors and kept the whole chain informed throughout the process, ensuring that we completed on the day we agreed. You are both a credit to a profession that often gets a lot of negative press - thank you for everything!”

Helpful Report

Posted 2 years ago

“Robert Ellis have been absolutely outstanding with the assistance of our purchase. Caroline was on the ball and helped us at every stage to make sure the process was as efficient as possible and any kinks were ironed out speedily.”

Helpful Report

Posted 2 years ago

“Moving house certainly has to be one of the most stressful things that you can do. Our move certainly was! Fortunately, Robert Ellis have some very experienced staff who will have had to deal with anything that you are likely to face. Thank you for all of your help.”

Helpful Report

Posted 2 years ago

“A pleasure dealing with Mark and Dawn. Easy and simple to progress from initial discussion to the brochure, marketing and viewings, all handled by Mark himself. Excellent and professional photos from Charlotte all add up to a very polished brochure. Helpful during the sales process and supportive up to completion. Sold very quickly and very pleased with the outcome.”

Helpful Report

Posted 2 years ago

“Excellent service from Holly. Kept me informed and made the sale of my property a vary smooth process.”

Helpful Report

Posted 2 years ago

“From valuation to handing over the keys, Robert Ellis have been impressively professional. We were very clear about how naive we were to the sale process and needed clear guidance throughout. At every stage we have felt that RE have only had our best interests at the top of the list. The house we were selling was desirable for several reasons and I'm confident that the decisive strategy employed by RE was responsible for a very very good sale. We offered on a house through a different agent and felt RE were responsible for making the whole process smooth and clear to understand by being the cornerstone point of communication. Solicitors had us in the dark and RE (Special mention for Helen Roberts) was the bright torch. Thank you, a million times, to all the team who helped us through this inevitably stressful journey. I couldn't recommend Robert Ellis more highly!”

Helpful Report

Posted 2 years ago

“The team at Robert Ellis were always on hand to help with the moving process which was seamless from the valuation to moving into our new home. Sabrina was very helpful and was our go to team member through the process.”

Helpful Report

Posted 2 years ago

“My move took 10 months to complete and Caroline was brilliant all the way through. I would ring up complaining about how long it was all taking and she would reassure me that it was all okay. When we got given a completion date she chased our solicitors to make sure it was completed on the day because we had had so many false alarms. Caroline was always cheerful and positive. Dawn the manager was also very helpful in Caroline's absence.”

Helpful Report

Posted 2 years ago

“We bought and sold through Robert Ellis. Our agent Caroline Dunn was excellent. She communicated frequently and dealt with a very long and frustrating purchase for us. Thanks Caroline.”

Helpful Report

Posted 2 years ago

“I am so pleased with the service I received from Beth at Robert Ellis. I was able to speak to her when I needed to or she got back to me straight away, she was friendly and efficient.”

Helpful Report

Posted 2 years ago

“Excellent service and help from Louise who oversaw the sale and purchase of my house.”

Helpful Report

Posted 2 years ago

“Marie was fantastic - she put absolutely everything into getting my house sold, and was always on the end of the phone answering my questions, keeping me updated etc etc. I couldn’t recommend more.”

Helpful Report

Posted 2 years ago

“We have been extremely well looked after. There were complications with our funding and Holly Torr handled all of our setbacks with patience and good humour. I'm sure that other agents would have failed to see this deal through to completion. An absolutely top effort. Stewart and Tracy from Risley”

Helpful Report

Posted 2 years ago

“Holly has provided a great service, offering her guidance, support and reassurance during a difficult part of the sale process. Would highly recommend 🤩”

Helpful Report

Posted 2 years ago

“My experience with Robert Ellis has been brilliant. I would especially like to thank Holly in the Long Eaton office as she has been fantastic and understanding throughout and been very cheerful and pleasant to deal with.”

Helpful Report

Posted 2 years ago

“Lorraine in Stapleford handled my transaction. She responded quickly every time I had queries. Besides, Natalie has brought me to view many houses, and she was knowledgeable that she was able to answer every question regarding the premises. I appreciate the efforts that all staff in Robert Ellis made. Hopefully, we meet again in the future.”

Helpful Report

Posted 2 years ago

“I’ve recently sold and purchased a house through the team at Robert Ellis. The service has been spot on from valuation through to completion. I’ve felt supported and well informed right the way through the process. Robert Ellis took care of everything and made what could have been a very stressful process really straightforward. I want to say thanks again for all your help.”

Helpful Report

Posted 2 years ago

“Robert Ellis were appointed to look after both the sale of our property and also the purchase of our new home. Claire, Helen and the rest of the team were fantastic. From start to finish the team guided us through the process and were always willing to help/advise. Made us both feel relaxed and well informed throughout the process. Would 100% recommend!!”

Helpful Report

Posted 2 years ago

“On-hand to answer our questions when needed. Smooth process after offer was accepted.”

Helpful Report

Posted 2 years ago

“We recently sold out property in Draycott through Robert Ellis and we would like to say how pleased we were with the way Mark and the team started by giving us a realistic valuation and when we placed our home on the market kept in touch all the way through to exchanging contracts and moving to our new home - which we also purchased through Robert Ellis. We have known the team at Robert Ellis for many years having originally purchased the property we have just sold through them. Thanks Mark and we look forward to seeing you again in the future. Tom”

Helpful Report

Posted 2 years ago

Robert Ellis is rated 4.9 based on 2,749 reviews