Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,777 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

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4.9

Based on 2,777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“Helen at Robert Ellis Beeston excelled in closing the deal in the anxious final weeks. She kept in touch with both sets of solicitors and most importantly kept us up to date. An excellent service overall.”

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Posted 2 years ago

“Debbie did a great job of our sale and remained in constant contact, keeping me updated at every stage and hickup (!) during our sale. Would definately recommend Robert Ellis Stapleford to anyone looking to sell. Thank you!”

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Posted 2 years ago

“Great service from Robert Ellis. Holly's help liaising between solicitors was invaluable throughout a complicated sale. It would have been very difficult without her.”

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Posted 2 years ago

“Robert Ellis have been amazing in handling the sale of my house and helping me view other properties in the area. A special mention to Louise Wagg whom has gone out of her way to assist and has been extremely patient with a difficult chain. I cannot recommend this company enough. Brilliant service and incredible understanding and patience. All the best to Robert Ellis and their agents. Kind regards, Flo”

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Posted 3 years ago

“3 stars due to the following issues: 1. Very poor set of photos when we first marketed our property 2. RE floorplan included on first advert was incorrect/misleading, despite us having provided a correct floorplan with accurate dimensions. 3. There was limited support or quality control input regarding the property text description 4. The service from the call handlers was quite impersonal. I must have called hundreds (literally) of times over the last 6 months, but the only individual we established a valuable relationship with was Caroline Dunn. When speaking with other agents, they either had better technology (eg Caller ID) or better processes such that whenever I called, they immediately knew who I was and which property I was calling about. This genuinely made a difference to how I felt about the service being provided 5. On many occasions we left messages and were promised call backs, but they frequently were not received. I think this was mainly situations where there was 'no update' but still, if a call back is promised I sense it should still be made. Caroline Dunn was incredibly helpful throughout the process. I know that she did a great deal of work to help tie up loose ends, chase down solicitors and generally keep things moving. She also demonstrated great empathy for our position, and was a big help in finalising our move. Caroline - thank you so much for being an intergral part of our house move saga! We couldn't have done it without you.”

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Posted 3 years ago

“We have been enormously impressed by the commitment and hard work of Samantha Broomhall on our behalf throughout the whole period of our house being on sale until she went on maternity leave. Her good humour, cheerful competence and encouragement made a huge difference to the whole process, both in good times and in more challenging moments. When Helen took over from Sam, we were nearer the end of the long journey, and she was equally competent and supportive. Crucially, her cheerful encouragement through the crisis caused by Covid and the NatWest Beeston Branch on the day of Completion was exemplary. She calmly drove me to the Long Eaton branch of NAtWest and made sure I had everything in correct order to enable completion on our purchase to go ahead smoothly. The support that all colleagues in the Robert Ellis office offered me on the morning of Friday 4 February was tremendous, and my husband Robert and I are most grateful.”

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Posted 3 years ago

“Very good service received, we moved in straight away with no problems. Very happy thank you Claire for helping us move.”

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Posted 3 years ago

“We have had a fantastic experience with Robert ellis the while process was made very easy as they do all the hard work. Holly Torr was absolutely amazing from start to finnish and would recommend to everyone. Thank you Holly”

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Posted 3 years ago

“The agent who shows us round was very friendly, honest and knowledgeable. He gave us space to look properly and we never felt rushed at all. Brilliant!”

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Posted 3 years ago

“The excellent service recived by Rpbert Ellis agents made the whole process of dealing with the estate of my late brother effortless. A special thanks to Holly Torr who showed great cunstomer service and care at a very heartbreaking time in our lives. Communication was via personal contact, email and telephone nothing was too much including help with metre readings.”

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Posted 3 years ago

“We spoke to holly regarding our house sale and she was extremely helpful and informative, we didn’t know which way to love forward and she explained the process in great detail for us to understand and making it seem So effortless and simple which is what we liked . Thanks again for all your help”

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Posted 3 years ago

“I was using Robert Ellis estate agency represented by Mark Phillpott and Dawn Stokes in Long Eaton area. The Agent is very professional and helpful. I was always updated with information between me, my house buyer and the seller of my new house regarding conveyancing process from the beginning to the end. Very fast in decision making and responded quickly. She knows the market and from the very beginning build up trust. Highly recommend. You couldn’t ask for a better sales agent sell or buy your property for you. I highly recommend that you use Mark Phillpott and Dawn Stokes if you are selling or buying a property in Long Eaton. Thanks for helping me sell and move to my new Dream House.”

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Posted 3 years ago

“Excellent service all along the process - well worth their fee - they WILL sell your house!”

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Posted 3 years ago

“I would like to say a huge thank you to everyone at Robert Ellis, particularly Karianne Kram, for their massive efforts to get my property sold. We had many challenges along the way that were no fault of theirs, yet they persisted and got it sold! I will be eternally grateful that they didn't give up on my property. If you want an agent who will go that extra mile and who know how to sell houses, then Robert Ellis should be your agent of choice! Thank you so much!”

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Posted 3 years ago

“Holly was absolutely incredible. Nothing was too much for her and she always went that extra mile for us. Amazing service and an all round lovely person! Thank you so much Holly for helping us during this process, you took all the stress away and made it so easy for us!”

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Posted 3 years ago

“Despite being very busy Holly was very clear on where the chain was and what she was doing to get the sales moving as quickly as possible, she delivered bad news very professionally and what she was doing to resolve the situation. All best wishes for the future John Sellears”

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Posted 3 years ago

“I would like to say holy has sold the last 4 houses for me .she has put up with everything I have said to her .very professional .if I hadn't already got a daughter I would adopt her. But can I also say all the staff are brilliant. Regards Danny.”

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Posted 3 years ago

“Helen and the team at Beeston Sales provided me with the advice, support, space and reassuring word I needed to ease me through my first house sale. When my first time buyer backed out at the last minute they had me a replacement buyer straight away. With a successful sale now behind me I can't thank Helen and her team enough.”

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Posted 3 years ago

“A great friendly and professional service from start to finish!”

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Posted 3 years ago

“Karianne provided an excellent service and consistently progressed chassed the sale of the property with all parties concerned, in our opinion she went above what would normally be expected in completing a property sale, well done and we would not hesitate to use the Karianne and Robert Ellis again if the need arose”

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Posted 3 years ago

Robert Ellis is rated 4.9 based on 2,777 reviews