Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holly was consistently on the ball thoroughout our house sale, communicating with ourselves and the buyers aswell as both solicitors in what was a complicated transaction. Can’t thank you and the Robert Ellis team enough!”

Helpful Report

Posted 5 years ago

“Joe is very nice and he showed us the property with a lot of patience. We are pretty happy about the viewing.”

Helpful Report

Posted 5 years ago

“The highly professional, friendly and efficient team at Long Eaton handled our sale. Expert advice from Mark Philpott, great support and regular updates from all the staff, especially Caroline and Carrie-Ann. Our grateful thanks to the whole team.”

Helpful Report

Posted 5 years ago

“Mark Philpott acted as my agent on the sale of my property, Collis House, Draycott. We were extremely happy with his service, time spent and attention given, he couldn't do enough for us. Even out of business hours was still contactable and kept us up to date with all dealings, nothing was ever too much trouble. Thanks to a great team at Robert Ellis. Highly Recommended.”

Helpful Report

Posted 5 years ago

“I must say a Big Thankyou to Wendy at the Stapleford office!!. Just recently I had no heating for some days, and boy it was cold, After contacting the Wendy an Heating Engineer called the following day and repaired the fault. For me that's good Customer Care. Many Thanks Regards Trevor.”

Helpful Report

Posted 5 years ago

“I haven't completed with Robert Ellis but so far, the handling with Nicole has been smashing. She fulfils what she promises, always returning calls and following up on any questions that we have. The office follow up any appointments with a confirmation text. All in all, a very professional and thorough service from Nicole and her team.”

Helpful Report

Posted 5 years ago

“Melanie was extremely professional,helpful and quick to respond to any queries. She relieved me of a lot of extra stress by dealing with the solicitors and I think in general just did a great job!”

Helpful Report

Posted 5 years ago

“MARK Louise and Dawn gave us excellent service and made the whole process as stress free as possible. If we move again this estate agent would be our first choice.”

Helpful Report

Posted 5 years ago

“We have recently just moved into a rented property with Robert Ellis through the help of Jane Reid. Jane responds to queries quickly and thoroughly in a professional but friendly manner. Despite us having some teething problems with the property Jane has managed to solve and sort all these issues for us in a timely fashion. I also appreciate that she has answered all of my slightly daft questions and explained everything thoroughly for me! Many thanks for all your help Jane - credit where credit is due!”

Helpful Report

Posted 5 years ago

“Recently, the new gas heating system has been installed at the flat I’m renting with Robert Ellis, and this is to say thank you very much as the flat is now nicely warm and cosy. Thank you to Guy Hall for explaining all the stages of installation work, personally overseeing this and looking after the tenant’s well-being with true commitment and professionalism. A thank you also goes to Andy Taylor, a gas engineer, and to his team, for doing all the work brilliantly, neatly and with practically no disruption to the tenant's daily life. Good job – a very reliable and professional service from both Robert Ellis and the gas installing company.”

Helpful Report

Posted 5 years ago

“Deanna Hall. KEEP HER! We have been asking repeatedly for someone to get the central heating sorted, holes in the ceiling above the shower ( leaving the downdraught of a hovercraft). No-one seemed to be doing much ( much? nothing) 3 months, 4? Nothing doing until Deanna came on the scene. (Wonder if she wears a cape?) and immediately started things moving by arranging a call and visit from a plumber and apologies from Hedgehog something or other apologised for the months of delay and a promise to make right in the bathroom. I don't know what the outcome will be but I think that maybe, this lady has definitely something about her.”

Helpful Report

Posted 5 years ago

“I viewed and filled in a application for a property and I was exchanging emails with a lady called Abbie Murphy. She was great help, gave me fast and straight to the point responses and I felt really comfortable asking her anything I was unsure of as she was very kind and helpful. I unfortunately had to withdraw my application due to personal reasons and she was very reassuring that it was fine and if I wanted to look for any properties again to email her. This made me feel confident to use Robert Ellis again and also email Abbie back when I do want ro start searching again.”

Helpful Report

Posted 5 years ago

“The heped we get was very pleased and in time. The agent was very prompt on helping and answer all the questions.”

Helpful Report

Posted 5 years ago

“Really happy with the customer service from Amy in the branch as we've shared correspondence in organising viewing and going through our letting application. Viewing carried out by a nice bloke called Joe. He was very professional and on hand to answer all of our questions. Al in all a very pleasant experience.”

Helpful Report

Posted 5 years ago

“I must say I am very happy and satisfied with this purchase particularly the way Melanie handled it. She Is very nice person to deal with, professional a and quick responder. Many thanks Melanie.”

Helpful Report

Posted 5 years ago

“Melanie at the Beeston branch was fantastic. Communication was first rate. I was always kept informed of any changes by email or telephone as required. If Melanie was not available a message left with another colleague always resulted in a return call. Any questions were answered in full. The service provided was five star. And as I was selling the house at a distance made easier by the information, help and advice provided by Melanie. Thank you”

Helpful Report

Posted 5 years ago

“Great service from Amy at Robert Ellis stapleford and her branch manager. Quick turn around, bubbly team and hard workers.”

Helpful Report

Posted 5 years ago

“Friendly service great help and our senior valuer Nicole beatles was brilliant she knows her market and understands what the client wants. Highly recommended her. All the staff at Roberts Ellis sales office so easy to talk to and very friendly. They also have a great mortgage and financial adviser Tim who is a straight talking kinda guy very honest.”

Helpful Report

Posted 5 years ago

“Beth McGill Stapleford branch was fantastic from start of property transaction to finish. Can’t recommend her enough. Many thanks! Tom and Hollie”

Helpful Report

Posted 5 years ago

“It was good man and he explained for everything I think his name is joe you have good staff . But the price is high for this property .Thanks”

Helpful Report

Posted 5 years ago

Robert Ellis is rated 4.9 based on 2,754 reviews