Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“We had a great welcome at the office and staff were very helpful and Joe who showed us the property was a great help and answered all our questions, will definitely deal with this company again”

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Posted 6 years ago

“The team was very cooperative, helpful in providing the information I requested about the property either in the viewing with Joe or with the paper work with Abbie.”

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Posted 6 years ago

“Thank you Joe for the viewing on Cliffgrove.”

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Posted 6 years ago

“Couldn't be more happy with the service we received from Robert Ellis, they made renting our house out a really easy process, thank you.”

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Posted 6 years ago

“Debbie did a great job through the purchase of our house, kept us informed along the way and on helped things progress quickly”

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Posted 6 years ago

“Once Melanie took over my sale, she was very helpful and kept me updated even when the sale took a long time.”

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Posted 6 years ago

“Joe was so kind to make a video for me to appreciate the property without having to be there. that was very helpful as I didn't have to travel all the way from Kent.”

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Posted 6 years ago

“I have experienced the worse customer service in my life from Robert Ellis. I have had various issues with my flat since I moved in, the estate agents can't seem to get hold of the landlord so have just given up so I am now living with broken windows and no oven!! Everytime I call Emily Payne who is suppose to be my point of contact she says she'll get back to me then never does. And if I speak to anyone else at the branch I just get told their computer isn't working so they can't help me. It is an absolute joke of a company!!! They do not care about their tenants whatsoever!! This is the second time I've had to seek advice from a lawyer at my own expense!”

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Posted 6 years ago

“My partner and I just bought our first home, and Rebekah was super helpful throughout the entire process. If we ever had any queries, she would address them as quickly as possible which helped make things go smoothly. Definitely worth the 5* rating.”

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Posted 6 years ago

“They were great with the entire process from booking a viewing of a property right down to me getting the keys to it! They made it simple and easy for myself, a first time buyer, and gave me all the support I needed. All the staff were always polite and helpful with great smiles on their faces. Thanks Claire and the rest of the Robert Ellis team!”

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Posted 6 years ago

“Abbie how I delete with was very helpful and went through everything with me”

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Posted 6 years ago

“Robert Ellis pulled out all the stops to help us in our hour of need. We had previously been let down by another letting agent and lardlord, our move date had been pushed back then pushed back again. It was unacceptable and incredibly stressful. Luckily they returned our fees, deposit and first month for the inconvenience. I arranged a viewing with Robert Ellis that day and we applied for the property after viewing. Robert Ellis helped us greatly by processing our applications quickly, turning everything around within a week so we could keep our original moving date. They offered us an exceptional service and were friendly, lovely, patient & considerate throughout (even when I was calling daily for updates). Best letting agent I’ve dealt with in my many years as a tenant.”

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Posted 6 years ago

“From the starting point of looking for a house to rent to being accepted the long eaton branch staff were brilliant and made the whole process run smoothly and any problems once moved in they were quick to respond and sort issues out promptly”

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Posted 6 years ago

“Currently selling my property through Robert Ellis and I'm now trying to arrange a rental so thought I'd try this agent with sorting that out too. I have found my dealings with Robert Ellis far more professional than other agents I have encountered. Joe from the Beeston branch has been showing us around a few properties and has been very polite and professional. Would highly recommend them!”

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Posted 6 years ago

“A professional viewing with Joe. Abbie and Joe were efficient and helpful with my application.”

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Posted 6 years ago

“Sold our house in a week and both Marie and Helen were brilliant through the whole process.”

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Posted 6 years ago

“Debbie was brilliant kept us updated very good service”

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Posted 6 years ago

“Robert Ellis provided a professional service at all times. Debbie was very supportive and extremely helpful throughout the whole purchase process. When I was becoming frustrated with parts of the deal, she immediately found out exactly what was happening, and then did whatever she could to get things moving along. I was very grateful to have her as a support. Natalie was also very patient with my viewing when I wanted to measure up before completion.”

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Posted 6 years ago

“Our tenants found several windows were loose. Jordan quickly arranged for repairs, and kept us informed at every step. He has consistently been kind, helpful and professional.”

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Posted 6 years ago

“One of the best agencies I had pleasure to deal with. Staff is nice, polite and wary helpful. Always do their best to help out their tenants or soon to be tenants :) Also they don't rip off ridiculous amounts of money for their fees. I would recommend to everyone who seeks hassle free renting experience.”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,754 reviews