Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,764 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“We were extremely pleased with how Hannah very kindly showed us around the property and answered any questions we had - it was a quick and easy process to set up the viewing and we felt supported but not pressured in anyway - extremely happy with the service!!”

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Posted 3 years ago

“Our sale was somewhat protracted due to issues with a chain, but Hollie was exceptionally good at responding to emails and keeping us updated.”

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Posted 3 years ago

“Holly Torr was amazingly helpful and communitive throughout the process of my house purchase. Would definitely recommend Holly at the Long Eaton branch.”

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Posted 3 years ago

“We had a great experience with Robert Ellis. Courtney Ellerslie dealt with our matter and was always available for us. She helped us deal with some rather difficult situations throughout the process and her service was very professional.”

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Posted 3 years ago

“Caroline at Robert Ellis was fantastic! So helpful! Very professional and very warm at the same time. Totally recommend.”

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Posted 3 years ago

“I can’t thank the Robert Ellis team enough. Fantastic service, professional and prompt.”

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Posted 3 years ago

“We cannot thank Emma and Holly enough for the fantastic way they have handled the sale of our property. Holly has informed us promptly from start to finish, and is the most happy and pleasant person to deal with. She is a credit to Robert Ellis”

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Posted 3 years ago

“The staff at the Long Eaton branch during my property sale, was professional understanding and very helpful throughout my sale. They keep you informed on the progress from start to finish. I could not ask for more from a well stablished estate agent in my local area. Well done to all of the staff.”

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Posted 3 years ago

“We have received an excellent service from Robert Ellis from start to finish. They considered our individual needs, took things at our pace and communicated well throughout our house sale. They were highly instrumental in helping us buy our new home, in particular Dawn at the Long Eaton branch has been an absolute star in supporting us and keeping the lines of communication open. A*”

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Posted 3 years ago

“Caroline has been brilliant throughout the whole process, would highly recommend!”

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Posted 3 years ago

“The proactive nature by Dawn was superb, her understanding and apprecaiteion of what was becoming a challenging scenario was excellent. Thank you for everything!”

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Posted 3 years ago

“Robert Ellis provided a great service selling our property, particularly in still providing a top service during Covid restrictions. Staff were always friendly and courteous and kept us up to date with feedback following viewings. Dawn was exceptional when it came to our sale, guiding us, reassuring and chasing progress. I never had to wait long for any calls to be returned or emails answered. Our exchange and completion did not run smoothly but Dawn was always supportive following up in any way she could. I would highly recommend Robert Ellis.”

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Posted 3 years ago

“Brilliant service, great communication from start to finish, I’ve dealt with Mark Philpot a few times , great guy very honest and helpful, that’s why we’d definitely use you and him again”

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Posted 3 years ago

“Excellent service. Customer relations are best to none. Its took nearly 7 months to get my purchase over the line (through no fault of Robert Ellis) and the girls have kept me in the loop every step of the way. Couldn't be happier with their service.”

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Posted 3 years ago

“Excellent service provided throughout the house sale, nothing too much trouble. We were provided with regular updates and all concerns/questions were answered.”

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Posted 3 years ago

“What can I say, the professionalism, service, knowledge and all round can do attitude has been second to none. It started with an excellent first impression when we first met Nathan. His valuation was honest and fair and immediately we knew we were in good hands. We were then handed over to Beth and like Nathan she was outstanding. We sold the house on behalf of my parents who have moved into a Care Home after approx 55 years in their home.. Both Nathan and Beth were respectful and sensitive to our situation. They did everything they could to assist especially as I live miles away and we’re in the middle of a pandemic! I 100% recommend Robert Ellis, they have been amazing. Thank you so much.”

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Posted 3 years ago

“From start to finish it was smooth and a pleasurable experience with Robert Ellis and I would highly recommend them for any future house sales or purchases in our area. The initial contact through Mark was professional, flexible and tailored to our personal requirements in a testing sale and purchase. Dawn was allocated to be our lead contact and again was professional, courteous and very timely with all the information supplied to us. Everything was followed up without a moments hesitation all our questions and responses went without a hitch in what was a very testing time. Credit has to go to Mark, Dawn and the rest of the Ellis team who made this a very easy process for us. We also had fantastic support from Martin & Tara on the financial side of the transactions which also went very smoothly under the current circumstances. Overall highly recommended and doing a fantastic job. Well done.”

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Posted 3 years ago

“Fab, friendly customer service, have used Robert Ellis a few times.”

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Posted 3 years ago

“I found that the staff at Robert Ellis are always helpful and informative regarding my sale and purchase. I would certainly use Robert Ellis for my first choice estate agent and would not hesitate to recommend there service to friends and family. Thank you for making my sale and purchase a smooth worry free experience. Chris Walsh”

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Posted 3 years ago

“We have recently purchased a property through Robert Ellis. Caroline who dealt with our transaction has been friendly and helpful throughout.”

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Posted 3 years ago

Robert Ellis is rated 4.9 based on 2,764 reviews