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Robert Ellis Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Robert Ellis
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Robert Ellis Reviews
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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023
Laura Kelly
Robert Ellis 5 star review on 30th June 2023
Robert
Robert Ellis 5 star review on 11th April 2022
Stuart
Robert Ellis 5 star review on 1st July 2021
Greg Antcliff
Robert Ellis 5 star review on 31st March 2021
Jo & Ashleigh Blacklock
Robert Ellis 5 star review on 12th March 2021
Paul And Katie
Robert Ellis 5 star review on 27th June 2020
Lauren
4
Anonymous
Anonymous  // 01/01/2019
I see the house Friday with joe and I enjoyed
Helpful Report
Posted 6 years ago
I can certainly recommend Robert Ellis and its excellent staff who go the extra mile to bring the move to a happy conclusion. They hold your hand every step if the way. Kevin miller
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Posted 6 years ago
Faultless, painless experience of Robert Ellis selling our house. Melanie kept us informed with regular updates, so no chasing was necessary. Thanks
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Posted 6 years ago
Very helpful, great service. Robert Ellis managed the purchase of my house, and they were always quick and thorough in chasing up issues.
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Posted 6 years ago
Recently rented a property through the Stapleford branch. We are an older couple and moved from Kent to the Midlands and we found them really helpful with whole process.
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Posted 6 years ago
staff aew very helpful
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Posted 6 years ago
Recently purchased a property via the Stapleford branch. Outstanding service from Debbie and the rest of the staff at Robert Ellis. Would definitely recommend them.
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Posted 6 years ago
Very pleased with the service received from Sam and colleagues at the Beeston branch. A long and drawn-out sale process was handled professionally and with good humour. Keep up the good work!
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Posted 6 years ago
The team was very cooperative, helpful in providing the information I requested about the property in the viewing with Joe
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Posted 6 years ago
Very happy buyer of our first home thanks to the help of Robert Ellis and Beth on the sales progression team! Amy x
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Posted 6 years ago
With the house only selling within 4 working days one may be tempted to question the value Robert Ellis added to earn the fee. I am delighted to say that every penny was well earned. From the initial valuation, bespoking of ad design to my taste / requests, regular communication throughout - all spot on. Stand out points Didnt matter who I spoke to everyone knew the status of my property live and up to date (must have a great CRM and handover policy) Flex points and common sense applied throughout Always contactable Single point of contact who took the time to come and view the propertly even though she didnt have to. Human approach (real people dealing with real people) Big shout out to Holly Torr - switched on cookie. stay proactive HT Dan
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Posted 6 years ago
Altogether pleasant and professional experience.
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Posted 6 years ago
Robert Ellis Stapleford have just helped me complete on a house sale, and I am delighted with their service. Firstly, Nathan came out and gave me a valuation on the property, he was very polite and made me feel at ease straight away. He explained the process, fees and how the viewings would work in a very clear manner, so that I was in no doubt to what fee I would pay and what the service covered. The property was then promptly on the market within a couple of days. After accepting an offer of the asking price within the first week of marketing (with lots of viewings already lined up), I was then handed to Beth who would look after the sale process for me. Again, everything was explained clearly by her, whether it was via phone or email. Beth was great to deal with and has a very pleasant telephone manner. She kept me up to date on a regular basis, even when then wasn't much to report due to solicitors taking their time, she let me know that she had been chasing them for updates and to try and speed the process up if possible. Overall, I have to say this has been the easiest property transaction I have had and the staff at Robert Ellis have been excellent. I would highly recommend them!
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Posted 6 years ago
From start to finish, Claire and the team at the Stapleford office we’re absolutely brilliant and true professionals to the whole approach of selling our house. They provided a rapid sale and worked with us and our buyers to make the process as smooth as it could possibly be. Bottom line: they got the job done!
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Posted 6 years ago
I have dealt recently with Robert Ellis Stapleford as both buyer and seller. I have been very pleased with the professional support and efficient service I have received on both occasions. I would thoroughly recommend Debbie Marlow and Nathan Henshaw. I was kept up to date at all stages, my questions were answered promptly and the backup team in the office were second to none. Thanks.
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Posted 6 years ago
Big thanks to Jordan at Robert Ellis for arranging to fix the broken wall and thanks to Lee from Hale Maintenance for fixing it. Good job - appreciate it. It is now safer to access the meters and walk around property.
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Posted 6 years ago
The experience of moving from one County to another could have been problematic especially as we are OAPs & our first time renting .but we have had help all along the way from the staff at the Stapleford branch of Robert Ellis. Many thanks to you all !
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Posted 6 years ago
Beth has been amazing throughout the purchase of my first property. Always there at the end of an email or phone call to answer my queries. Can’t recommend her enough.
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Posted 6 years ago
We have nothing but praise for the support and advice that we have received from the staff at Long Eaton with our house purchase. In particular, we would like to thank Dawn Stokes and Karianne Kram, who have been both incredibly professional and genuinely interested making sure we were kept informed at all times. In addition, all the team members that we met were friendly and very helpful. Thanks Dawn!
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Posted 6 years ago
I am very pleased with the customer service at Robert Ellis. Abbie was fantastic at explaining the process and getting back to me via email and very helpful with any queries. Would recommend to anyone who is interested in getting a let they are very welcoming and friendly!
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Posted 6 years ago
Robert Ellis is rated 4.9 based on 2,754 reviews