Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

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4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“The sale of my house and the purchase of a new property were handled by the Stapleford and Beeston offices respectively. Excellent customer service from both offices making the overall process as stress free as possible. Particular mention for Beth at Stapleford who always kept me updated on my sale in a positive and reassuring manner. She was an absolute pleasure to deal with. Marie at Beeston also handled my purchase with calm authority which I was grateful for! I would recommend either office without hesitation.”

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Posted 6 years ago

“Fantastic service from start to finish! All the team were helpful, friendly and most importantly - on the ball! Always did what they said they were going to do and the tremendous teamwork meant that who ever you spoke to always knew what the latest position was. I'd like to say a huge thanks to Dawn Stokes and the team for taking the stress out of selling my house. Brilliant job! I have no doubt I'll use Robert Ellis again in the future and am delighted to recommend them to others.”

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Posted 6 years ago

“The lettings agents at Robert Ellis are really helpful and when the property I was due to see was then let out, they suggested alternatives and I was able to view it in a timely manner. They are helpful and keep me up to date with emails and reassuring about the tenancy process”

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Posted 6 years ago

“As a first time buyer they really helped me though the buying process. My sales negotiator, Debbie Marlow was very helpful and made me feel like they were able to advise and support me not just the seller, particularly when things got a bit more tense and there were some disagreements. I was continually updated on progress of the sale from start to finish and overall they made the purchase as smooth as possible.”

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Posted 6 years ago

“Helpful and professional from start to finish, Debbie Marlow in particular, but also applying to the rest of the team where they have been involved, has delivered a first class service in the sale of our house. Always responsive to queries, and providing regular updates, even when nothing appears to have happened has helped put our minds at rest along the way. Thank you all very much. Billy and Carolyn Purvis.”

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Posted 6 years ago

“Melanie at Robert Ellis is a star! She is extremely professional and throughout the sale of our property, she always 'went that extra mile'. Her personal touch made a real difference.”

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Posted 6 years ago

“Once again, excellent service from Robert Ellis,Beeston branch. We always use them to deal with our property sales and purchases. Not only do they attend to the initial stages of the process but are very proactive in sorting out the final stages so that delays are minimal and hassle free. Marie was excellent in dealing with our recent purchase and she, and the rest of the team ( including the directors) must be commended on their level of service. Keep up the good work!”

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Posted 6 years ago

“We had thegreat pleasure of Marie helping us find our property. Absolutely brilliant service, always ready to help and advise and went above and beyond what we expected from an estate agent, always finding ways to make our purchase easier. I think its fair to say Marie did more to get this purchase through for us than our solicitor. If you are looking for the top estate agents in the Nottingham area, look no further than Robert Ellis and if you are lucky enough to deal with Marie you will be very happy.”

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Posted 6 years ago

“Robert Ellis were very helpful to us moving house. They supported us through and were very efficient. Both Sam and Melanie at the Beeston office helped me and my partner find our first home in a very long process. they were able to chase things for us and ensure we were informed. Thank you so much for helping us finding our perfect home! :)”

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Posted 6 years ago

“I was very pleased with the level of service offered by the Robert Ellis team. Rebekah (Stapleford) in particular was extremely helpful, efficient, organised, friendly, and is an asset to the company. I thank her for all of the support given to me and for guiding me through the buying process!”

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Posted 6 years ago

“All the team were very friendly and professional Beth would always keep us informed and updated. Thank you for a great service.”

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Posted 6 years ago

“Wendy West and Charlie at the Stapleford office did a great job in letting out our property efficiently and promptly. They proved to be reliable and very helpful in their dealings with us and secured an excellent tenant for us. Highly recommended.”

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Posted 6 years ago

“I have always found all the staff at Robert Ellis to be most helpful and professional in all my dealings with them which is why I have confidence in their ability to carry out letting my property on my behalf for many years now. Recently when a difficult problem arose with a tenant , it was solved by Louise Mitchell and her team in a particularly sensitive, sympathetic and professional manner. I have also had a great deal of help from Guy Hall and his team in the past.”

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Posted 6 years ago

“Friendly, helpful, and professional. Best experience I've ever had with a letting agent.”

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Posted 6 years ago

“Karen. The staff at the Stapleford branch are particularly helpful, especially Wendy and Charlie. They check my rented property regularly, I have their contractors deal with any maintenance issues, and I am never "ripped off". Very pleased with the service.”

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Posted 6 years ago

“Extremely friendly and professional service. They lettings team kept me up to date every step of the way during my application process and got me into my new home very quickly. Thanks again guys and will certainly recommend Robert Ellis to friends and family!”

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Posted 6 years ago

“Estate Agents are only as good as the attitude of the people within them. I've dealt with them on a professional basis on mortgages for many years and the team have been helping me for the past 8 years on charitable events and simply couldn't do enough to help others. Exemplary!”

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Posted 6 years ago

“Very efficient and extremely helpful”

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Posted 6 years ago

“They were organised and easy to contact. We dealt with the Stapleford Lettings branch and they were a really friendly and accommodating team.”

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Posted 6 years ago

“I was really please with The dale of my house and Debby was more than help full at any time i sak her anout the sale of my house she was do so help full.very happy with all the work she did thank u mrs s barrle”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews