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Robert Ellis Reviews

4.9 Rating 2,755 Reviews
99 %
of reviewers recommend Robert Ellis
4.9
Based on 2,755 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Robert Ellis Reviews
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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023
Laura Kelly
Robert Ellis 5 star review on 30th June 2023
Robert
Robert Ellis 5 star review on 11th April 2022
Stuart
Robert Ellis 5 star review on 1st July 2021
Greg Antcliff
Robert Ellis 5 star review on 31st March 2021
Jo & Ashleigh Blacklock
Robert Ellis 5 star review on 12th March 2021
Paul And Katie
Robert Ellis 5 star review on 27th June 2020
Lauren
4
Anonymous
Anonymous  // 01/01/2019
The Stapleford branch of Robert Ellis were both efficient and professional. We listed our home with them at the end of August 2016 and it was sold within days. Debbie handled all sales and subsequent negociations for us. She offered us brilliant advice in regards to offers and progress. We were really happy with all the communication. They were far better than any of the other agents we were involved with (when viewing other properties). Although they weren't the cheapest agents to list with their professionalism, kindness and their extremely fast response rate totally made the costs worth while!! If and when we sell our next home we will absolutely be using them! Bug thank you again to all at Robert Ellis Stapleford; especially Debbie! X
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Posted 8 years ago
Me and my partner were first time buyers and Robert Ellis were so helpful in finding us a dream property and there mortgage advisors did everything to secure us a brilliant rate, Robert Ellis were such good communicators throughout the whole process
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Posted 8 years ago
The sales team at Long Eaton have been brilliant in managing a frustrating sale that seemed to take forever. They kept the pressure on and were quick to inform us of progress. Good communication was really important as we live in Scotland. We appreciated their friendly manner and professionalism. So, a huge THANK YOU especially to Caroline, Neill, Holly and Louise. P.S. You should have an 'Excellent' rating - 'Very Good' doesn't do you justice!!
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Posted 8 years ago
We originally bought our house through Robert Ellis and didnt have a secind thought when deciding who to sell it through and was pleased the house we decided to buy was also with them! Robert Ellis are by far the best estate agents I have dealt with. They are friendly and efficient and make what can be a stressful process much more pleasant and managable. Would recommend without a doubt
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Posted 8 years ago
We have just picked up our keys to our first house! Robert Ellis have made this process smooth and easy. We would also like to thank Beth specifically as she has been approachable and responsive and has generally made this an enjoyable journey!
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Posted 8 years ago
We originally bought our house through Robert Ellis and didnt have a secind thought when deciding who to sell it through and was pleased the house we decided to buy was also with them! Robert Ellis are by far the best estate agents I have dealt with. They are friendly and efficient and make what can be a stressful process much more pleasant and managable. Would recommend without a doubt
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Posted 8 years ago
In a nutshell "incredibly thorough with great social skills and treat you like a friend rather than some sort of robot" The girls on the desk were mega helpful and Debbie kept us informed of everything that was happening and even touched Base with me when there wasn't anything to tell me so deserves a 5*! Thank you princess Debbie!
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Posted 8 years ago
Excellent service all round. Always advised of developments once the sale was agreed and always available to talk to when needed Not had great service on previous house sales with other agents but would highly recommend Robert Ellis to anyone
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Posted 8 years ago
In a word,excellent. ive had the bad experience before with mostly ALL agents,and they live up to the reputation some deserve. but,not this time. Im not sure the staff are real agents ? They are far to helpfull,so i think they are imposters. Very professional,so if you want to be taken care off,and get a result,go to robert ellis.
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Posted 8 years ago
We originally opted to go for the cheaper option and this definitely confirmed to us 'you get what you pay for'. We had our property on the market with another agent for 4 months with very little communication and viewings. After 4 months had passed, we needed a drastic change, so we opted to get Robert Ellis in and they put our house on the market. Only a couple of days in, we were unindated with viewings and Beth, who works in the Stapleford branch kept us up to date with any feedback. Just over a month with Robert Ellis and we received our first offer... the house was sold and we moved without any hassle. Beth played a big part in making it hassle free. My advise would be, don't mess around going for the cheap option, if you want to sell, let Robert Ellis sell it. We are now settled in to our new home and are very happy with the service we received. Thanks for your help. Karl.
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Posted 8 years ago
The advice, support, maintenance of my property for renting, and finally, for selling couldn't be bettered. I used their service for a two-year period and cannot recommend them highly enough.
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Posted 8 years ago
Harriet was outstanding in handling my repair, quick response and equally as quick turn around! 5* Service!
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Posted 8 years ago
The service we receive from both the Beeston and Stapleford offices has been excellent. Nothing is too much trouble for them to handle and all the staff we deal with are polite and very professional. I would not hesitate in recommending this company to look after your rental properties.
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Posted 8 years ago
The whole process of moving into a rented home was made easier by their prompt and efficient handling of the lease and queries thereafter.
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Posted 8 years ago
I bought a house in Chilwell as a Buy-to-Let and interviewed a number of Letting Agents - Robert Ellis were 'head and shoulders' above the others. Matt, who came to view the house, was impressive - he really knows the market and gave me good advice as to how best to improve the house for my Tenant's benefit The office staff too have been very efficient and responsive.
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Posted 8 years ago
From the beginning to the end I had a very good experience with the team. The communication and advice I received as a purchaser was clear and always came across in an unbiased way. I had interaction with several members of the team and there was always clear understanding of the property I was involved with and the current status. Updates were always given at key and agreed dates without calling to discuss non issues. When requested opinions were given on the market conditions and future values. A very good purchase experience and will be using again.
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Posted 8 years ago
We have known the team at Robert Ellis for some years but this time we needed them to sell our own house. It was a real team effort, initially by the partners (and Tom of course!) and then with great support from Helen, Becky and Karen in the office. I am sure others played their part too. In a challenging market for more expensive homes, they were always optimistic, positive, and upbeat. Their advice was excellent and it would be a struggle to find a better estate agent in Beeston.
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Posted 8 years ago
Recently moved a short distance in Breaston and Lilli at Robert Ellis was our contact. We had a few issues that needed sorting but Lilli was always ready to help and ensured the house moving experience was as stress free as possible. In Lilli's abence I always found the Robert Ellis team ready to help. Best wishes Bob
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Posted 8 years ago
We recently bought a house through Robert Ellis in Stapleford and without the help from Paul Sweeney we probably wouldn't have got there. Really good service and had I known that the level of service would be that good, I wouldn't have rented my own property out through Frank Innes, who by comparison were/are nowhere near as good. Would recommend Robert Ellis to anyone and those at Stapleford branch all go out of of their way to help. Thank you very much!
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Posted 8 years ago
We had never sold a house, so when we were faced with selling one under very difficuilt circumstances, it was with some trepidation we went to the Long Eaton office of Robert Ellis. They were excellent; very good at listening and understanding the problems involved with the sale. The help and guidance they gave us was invaluable. So when only a year later we had to sell another property, again not without its problems, we went to the Long Eaton office of Robert Ellis to handle the sale. At one stage we were in almost daily contact and not once did we feel they were not doing everything possible to help, C & P
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Posted 8 years ago
Robert Ellis is rated 4.9 based on 2,755 reviews