Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,749 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“Very prompt responses to emails and calls . Very helpful in communication overall.”

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Posted 3 years ago

“We all know that buying a house is never going to be easy. I was told from day one the obstacles I would face and how difficult the whole process would be. I am so thankful that Robert Ellis were the estate agent that I dealt with. From day one, Robert Ellis made the whole process as easy as they could. They were always accessible and knowledgable about my case. Whenever I phoned them, they spoke to me. On the odd occasion they couldn’t, they got back to me within the hour. My experience with them as a company was incredibly impressive but the personal touch I got from them, most notably Holly Torr who dealt with my sale was what impressed me the most. Holly was always accessible, friendly, enthusiastic but most importantly, she cared. Anyone going through this process will experience stress and anxiety so there is a risk that you might get an agent who just goes through the motions. Holly was always helpful, empathetic and available throughout the whole process. We all know that Estate Agents don’t have the best reputation so I was so pleasantly surprised and thankful Holly made the whole process We all know that buying a house is never going to be easy. I was told from day one the obstacles I would face and how difficult the whole process would be. I am so thankful that Robert Ellis were the estate agent that I dealt with. From day one, Robert Ellis made the whole process as easy as they could. They were always accessible and knowledgable about my case. Whenever I phoned them, they spoke to me. On the odd occasion they couldn’t, they got back to me within the hour. My experience with them as a company was incredibly impressive but the personal touch I got from them, most notably Holly Torr who dealt with my sale was what impressed me the most. Holly was always accessible, friendly, enthusiastic but most importantly, she cared. Anyone going through this process will experience stress and anxiety so there is a risk that you might get an agent who just goes through the motions. Holly was always helpful, empathetic and available throughout the whole process. We all know that Estate Agents don’t have the best reputation so I was so pleasantly surprised and thankful that Holly made the whole process bearable and understandable as possible. Easily the best 10/10 I can give.”

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Posted 3 years ago

“Thank you so much to Nicole Beales for all her help, hard work and dedication to get our house purchase over the line. Greatly appreciated. Thanks to everybody at Robert Ellis.”

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Posted 3 years ago

“Helen has been great and kept me updated every step of the way. Whenever, I needed the other side's solicitor chasing, she was straight onto it.”

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Posted 3 years ago

“Thankyou Holly for the sale of my Appartment. You were on the ball more than my solicitor & kept everything together at all times. Very much appreciated Sue Hawley”

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Posted 3 years ago

“Caroline Dunn was absolutely fantastic - Robert Ellis are the estate agent of the house we are purchasing and have been 10/10. Caroline updated me frequently - communication was fantastic! We will definitely choose you guys if we move again. Thanks Caroline!”

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Posted 3 years ago

“Would I recommend Robert Ellis Estate Agents, without a shadow of a doubt. From the initial meeting/valuation with Mark Philpott, to the promotional pictures (which were outstanding), the excellent property description details, to the number of initial viewings which led to our property being sold within 24 hours of it being put on the market, the customer service we have received from Robert Ellis has been nothing short of excellent from start to finish. The process of selling a property can be stressful at times, but our Sales Negotiator, Caroline Dunn made the process a breeze. From keeping us updated on the sale of our property and the purchase of our next property on a weekly basis, to liaising with all parties concerned, buyers, sellers and Solicitors right to the very end, Caroline made the process stress free. If you get Caroline Dunn as your point of contact you are in safe hands. Thank you to everyone at Robert Ellis.”

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Posted 3 years ago

“Holly was extremely helpful & always kept us up to date .”

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Posted 3 years ago

“Brilliant service from start to finish. Emma and Courtney were on top of everything, always happy to help, and very quick to respond. Really great, thank you”

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Posted 3 years ago

“Thank you for such excellent professional support. Made it stress free with a personnel touch. Liz”

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Posted 3 years ago

“Hollie and the team were always there to answer any questions. They enabled a quick and smooth purchase. Thank you x”

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Posted 3 years ago

“I've had a really good purchase experience with Robert Ellis. Caroline has been very helpful and kept me informed throughout the process. I would highly recommend her services!”

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Posted 3 years ago

“Caroline was fantastic from start to finish. Made us wish we sold our house with Robert Ellis. Would highly recommend to anyone. We're very happy in our new home. Thanks a lot!”

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Posted 3 years ago

“I can’t fault Robert Ellis with the support and guidance they provided with the sale of my family home. The team provided a very professional approach from the first meeting at the valuation appointment until completion. Special thanks goes to Holly who worked diligently throughout the whole process - providing regular updates and responding promptly to any queries. She has made the whole journey as smooth as it could possibly have been.”

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Posted 3 years ago

“I wouldn’t use anyone else”

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Posted 3 years ago

“Although not acting for us as we were purchasing, Caroline was wonderful at keeping us informed.”

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Posted 3 years ago

“I can’t fault Robert Ellis with the help they provided with the sale of my late mum’s house. The team provided a very professional approach from the first meeting at the valuation appointment until completion. Thanks to Caroline & Dawn who were extremely friendly & helpful.”

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Posted 3 years ago

“From the outset to the exchange of contracts you have been very professional and efficient. In hindsight I wish I had used your services instead of Bairstowe Eves initially. I would personally like to thank Helen Roberts who has been very impactful. She has kept me informed, responded to my emails promptly and got back to me immediately when ever she was on another call. She has made the whole journey as smooth as it could possibly have been. What an asset.”

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Posted 3 years ago

“Were fantastic! Honest , efficient and professional. Caroline was pro active and Mark a star . Thank you all .”

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Posted 3 years ago

“Excellent service, had answers to all our questions, helpful, and friendly.”

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Posted 3 years ago

Robert Ellis is rated 4.9 based on 2,749 reviews