Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,793 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beth was amazing, nothing was too much trouble, she explained the whole process to me and kept me up to date with everything. Would highly recommend Robert Ellis”

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Posted 7 months ago

“Caroline was brilliant and always informed me on the latest updates, she made the process very easy. Very professional company, would definitely recommend.”

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Posted 7 months ago

“Property on the market late 2023 & after several price reductions sold late April 2024. The staff kept us fully updated on viewings & Beth McGill has been excellent in keeping things rolling between all parties for which we're eternally grateful for as my conveyancing company wasn't good! Best Regards Roy&Yvonne Lines.”

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Posted 8 months ago

“We regularly buy and sell through Robert Ellis, every transaction we have done has been seamless and the communication we receive from Dawn stokes and Mark Phillpot is always spot on. We will continue to buy and sell with you for sure. Birchen properties”

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Posted 8 months ago

“We chose Robert Ellis after a very disappointing experience with Holden Copley. We found Robert Ellis went above & beyond, not just in the sale of our home but in their support at every stage of the process. There’s a reason they’ve been going as long as they have. We are particularly grateful to Caroline at the Long Eaton branch who was always at the end of the phone for good advice or a bit of a chat on the more stressful days. We definitely felt in safe, experienced hands.”

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Posted 8 months ago

“We have been extremley impressed with the service we have recieved from Robert Ellis (Long Eaton). Mark was very knowledgeable and spent time explaining things as we havent moved in the last 20 years. Mark and Anita respected our wishes on how we wanted to market the house which was really important to us. Caroline was great when offers came in and supported us through the whole process. Any time we phoned and had interaction with any staff member they were personable, professional and provided a very high quality of Customer Service. Thank you so much for all you support in our move. We also recieved a very high quality of Customer Service when dealing with the Besston branch from the Assisted viewing team”

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Posted 8 months ago

“I'm very pleased with the service provided by Mark Philpott and his team in selling my Dad's house. Mark was sensitive to and understanding of my Dad's needs. He was encouraging to me and patient. He maintained good contact with the other parties and their solicitors throughout the process. He also provided useful contacts for associated services. I found him very efficient and good to deal with. I'm grateful for the personal interest he took in my Dad's sale. He was my main point of contact but his team were also very friendly and helpful, so thanks to them also.”

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Posted 8 months ago

“Very professional and reliable. Friendly people to talk to,will recommend to family and friend. Very happy with my outcome”

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Posted 8 months ago

“Really helpful, friendly staff. Always happy to help with any quieres. Also give good sound advice.”

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Posted 8 months ago

“5* Louise Recently sold my house through Robert Ellis. Excellent team.... Louise did an excellent job very professional great communication at all times. my house sold quickly from start to finish, any question I had were dealt with promptly. No issues at all fantastic customer service thank-you for making my first sale a pleasure. I would definitely recommend!. Thankyou.”

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Posted 8 months ago

“I’ve used Robert Ellis for both the selling and letting of my property and both teams have been fantastic. I would definitely use them again.”

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Posted 8 months ago

“We purchased our first home through Robert Ellis and Beth at the Stapleford branch was our contact throughout the process. We felt welcomed and really appreciated every bit of advice and question that was answered. Nothing was too much trouble and everything was explained to us in depth and as first time buyers, we found this very reassuring. We want to say a massive thank you to Beth for making the process stress free and a lot easier than we imagined. Even when Beth wasn't available, her colleagues answered our queries and put us at ease. If we ever do buy plan to sell or look at another property we would definitely use Robert ellis and hopefully work with Beth again. 10/10!”

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Posted 9 months ago

“Joley was fantastic, always available when ever we needed her. She was professional and knowledgeable which made the process smooth. Thank you 😀”

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Posted 9 months ago

“Really pleased with the service for the sale of my property. Kept informed from each viewing and offers handled well.”

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Posted 9 months ago

“Helen was very helpful and kept us up to date and very supportive The rest of the staff were also helpful with the viewings After a year on the market we finally sold Thanks again”

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Posted 9 months ago

“Since my very first communication with Louise i felt listened to and valued , she has gone above and beyond to communicate with buyers and myself ( and i really mean above and beyond) and stayed professional and honest throughout our house selling journey. I can honestly say i couldn't have come out the other side sane without her. She is a credit to Robert Ellis. Thank you once again Louise.”

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Posted 9 months ago

“All aspects were covered smoothly and we were kept up to date every step of the way by the wonderful Holly 💖🎉”

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Posted 9 months ago

“Great service, got the job done and kept me informed of progress as appropriate”

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Posted 9 months ago

“Joely at Robert Ellis was extremely professional throughout the whole process. As much as our purchase wasn't straightforward and took some time to complete she ensured we were kept updated. She's a very friendly agent and I look forward to working with her on our next move.”

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Posted 9 months ago

“5* I had an amazing experience with Robert Ellis and Joely, our estate agent. Communication was brilliant and was a swift turn around for any questions or queries we had. Joely was very professional and attentive. Would definitely recommend”

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Posted 9 months ago

Robert Ellis is rated 4.9 based on 2,793 reviews