Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to all the staff at Robert Ellis especially Sam and Tom who made the experience of selling my house pleasant and without complications. I would recommend them to anyone .”

Helpful Report

Posted 6 years ago

“Staff were incredibily friendly , and knowledgeable of the local area. Always very polite on the phone or when meeting in person. Offered helped and advise when asked , excellent service . Thank you”

Helpful Report

Posted 6 years ago

“Very efficient, got tenants after one week on the market. Abbie sorted everything effectively. Thanks”

Helpful Report

Posted 6 years ago

“Karianne Kram at Long Eaton has been dealing with the sale of our property and she’s been brilliant! Great communication and she’s been so helpful and understanding throughout. Thank you so much!”

Helpful Report

Posted 6 years ago

“Very good communication throughout and professional and understanding attitude through some difficult negotiations. Rebekah Bacon specifically made the process of selling my property much less stressful and I could always count on her to get back to me as quick as possible with an in-depth response. She is a real asset to the company.”

Helpful Report

Posted 6 years ago

“I was buying a house from someone who was using Robert Ellis to then buy their new house. Beth McGill at Stapleford was absolutely fantastic. Although I was not her client directly she made the whole process work by chasing everyone along the chain and also offering great advice to me and removing any stress I had due to other parts of the chain not working well, without her I would have pulled out of my sale and purchase. She went well beyond the call of duty, it has made me realise when I sell next time I will be using her and putting my house on the market with Robert Ellis. I hope her bosses know how good she is for the company.”

Helpful Report

Posted 6 years ago

“As a first time landlord Wendy and the team at Stapleford helped us through the process. They were patient with my endless questions and worries. The accompanied viewings were great as I talked about the house and Wendy sorted the rental side. I now have tenants so am very pleased.”

Helpful Report

Posted 6 years ago

“Really quick and timely responses, thanks so much for all your help Marie”

Helpful Report

Posted 6 years ago

“They were great from start to finish and were a very good estate agent would definitely recommend”

Helpful Report

Posted 6 years ago

“Robert Ellis (Stapleford - and especially Beth McGill) were superb from the initial valuation through to the day of sale. Without them, I would not have moved so quickly and efficiently. Involved in a chain with other Estate Agents who were; how can I say.......not as thorough to purely inept (no names here but needless to say, if you sell your house then always use Robert Ellis). Beth provided great service, always listened, always cared for you and not treated as a number, always had time for me and always delivered. She did more than her fair share in ensuring other solicitors, agents were acting as efficiently as her. I'm looking forward to not using Robert Ellis for the foreseeable future and having many happy years in my new home; that said I would recommend them to anyone thinking about selling. Thanks again, Stapleford team”

Helpful Report

Posted 6 years ago

“The team at Robert Ellis, headed by Mark Philpott along with Dawn and Claire, did an outstanding job in selling our property. They were patient and understanding and answered the numerous dumb questions we had along the way! First-class customer service and wouldn't hesitate to recommend them.”

Helpful Report

Posted 6 years ago

“Selling a property can be a very difficult process and selling what was my parents home for over 50 years was very emotional too . The staff at the Long Eaton branch have all be so understanding and helpful . A special mention is needed for Dawn Stokes , this lady has gone above and beyond just selling the property . She has supported and listened throughout the whole process , nothing has been to much trouble from daily updates to remaining calm when we lost the original buyer and the reassurance that we would find the right buyer and that every thing would be ok and made what was a very emotional time so much easier . I certainly would have no hesitation in recommending Robert Ellis”

Helpful Report

Posted 6 years ago

“Dawn Stokes in particular from Long Eaton branch helped me through a very difficult period where the Sale of the house fell through on a couple of occasions. I think partly because of her calm positive attitude and great communicational skills this helped me not to give up hope! And we got there eventually 😀”

Helpful Report

Posted 6 years ago

“We had a really great experience with Robert Ellis (Beeston); in particular Sam Broomhall's assistance in our move ensured the whole process happened very quickly. She was always there to answer our multiple questions, proactive in reaching out to us and a lovely person to be on the phone with! Couldn't rate more highly.”

Helpful Report

Posted 6 years ago

“Helen has been very supportive during the whole purchasing process. James is a Top mortgage advisor! I will definitely use them again in the near future. Thanks.”

Helpful Report

Posted 6 years ago

“Robert Ellis recently sold our sons house in Nottingham. We cannot thank or praise them enough and in particular the hard work and support from Louise Redfern-Wagg. She went above and beyond to make sure the sale went through smoothly. Her communication with us was excellent and nothing was too much trouble. Many thanks Louise from the Uptons.”

Helpful Report

Posted 6 years ago

“Robert Ellis were fabulous throughout the whole sale of my 3 bed property. We sold in 2 days and Claire in the stapleford branch was particularly helpful and supportive throughout. I will be using them again.”

Helpful Report

Posted 6 years ago

“I am so pleased I decided to sell my property with Robert Ellis. This is the first property I've sold so was unsure of the process, but Robert Ellis made it as smooth as they possibly could. From first meeting Mark at the valuation, I was impressed by his knowledge of the local property market and he seemed such a lovely genuine man. When my property went on the market everything happened very swiftly and efficiently - the for sale board was up about 30 minutes after signing my contract! I have dealt mainly with Louise during the sale and she has been amazing, keeping me informed every step of the way. She has been such a pleasure to speak to on the phone and kept me sane during quite a protracted sale. She is highly professional and excellent at her job - I will always remember the back and forth phone calls during the negotiation of the sale price - she was amazing and got me the price I wanted - thank you Louise! I also need to mention Dawn who I also dealt with during the sale - such a lovely lady and also excellent at her job - thank you Dawn! I would not hesitate to use Robert Ellis if I ever need to sell another property........however I hope never to have to do it again!! I would love to buy through Robert Ellis Long Eaton as they are so brilliant to deal with, however my main search area is out of their remit.”

Helpful Report

Posted 6 years ago

“From point of first contact to receiving the keys to my first buy to let, Robert Ellis had made my experience easy, haste free and a joy to work with. Dawn Stokes, one the agent responsible for my purchase was very helpful. She kept me updated at every step, she chased all the necessary contacts and even arranged all the reports. This was my second purchase through Robert Ellis and I am already keen on working with them again.”

Helpful Report

Posted 6 years ago

“Great service provided by the team throughout the entire sales process. Claire was always available & kept me up to date at all stages of a sale which didn't always go to plan. I would certainly contact Robert Ellis again if I was buying or selling another property.”

Helpful Report

Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews