Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

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4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“We have been working with Robert Ellis offices for a number of years utilising their extensive range of services including purchasing properties, mortgage arrangement and full management and advertising of rented properties. We have found all members of the team throughout the region to be professional and willing to go the extra mile to help. Would recommend Robert Ellis for all property services, second to none.”

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Posted 7 years ago

“Absolutely awful service from the lettings repairs division. They take months to deal with any issues, don't keep in touch and don't keep to promises for call backs when you chase them. I've been waiting sincelast winter for them to send someone to unblock the gutters (they're bad enough that water cascades on to the window ledges and across the front door), and since July to sort the rotten garage door. Other repairs have also taken ages to get sorted in the past. AVOID AVOID AVOID!”

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Posted 7 years ago

“Very professional service. Can highly recommend.”

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Posted 7 years ago

“We purchased our property through Robert Ellis. The conveyancing process uncovered a number of difficult issues that needed addressing. Robert Ellis helped us resolve them with a degree of creativity and we were grateful for there help in smoothing the path. When the vendor's solicitor was not helping close out the issues, Robert Ellis stepped in to find ways to move things forward.”

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Posted 7 years ago

“We couldn't fault the help and service we received from all the staff at the Long Eaton office when we sold our house. An excellent service was provided from the valuation right through to completion. We'd have no hesitation in recommending Robert Ellis Property Services to anyone thinking of selling their house.”

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Posted 7 years ago

“The Robert Ellis team are always responsive and put energy into making sure the chain of buyers keeps moving. All in all this comes down to excellent communication.”

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Posted 7 years ago

“Excellent service and understanding of the market. Hannah was very accurate on what Robert Ellis was able to deliver on and was extremely helpful throughout the entire process. I would recommend Robert Ellis without reservation.”

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Posted 7 years ago

“The staff at Long Eaton Branch could not have been more helpful. My property purchase was dealt with promptly and without any problems. Both Mark and Caroline were excellent in their assistance and support of my purchase I could not have asked for more. Many thanks for your kind help I will not hesitate in recommending Robert Ellis to my friends and family.”

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Posted 7 years ago

“Very good service from the whole team at Robert Ellis, Long Eaton from the initial valuation to subsequent sale. Friendly and approachable, their local knowledge, experience and expertise shone through. Special thanks to our main contact Louise and to Mark for their consistently proactive and professional approach. I think they delighted all concerned – some result! I affirm their strapline: Robert Ellis: Look no further..…”

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Posted 7 years ago

“Hannah, Thank you for your expertise, help and understanding through out. Susan R Goulborn”

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Posted 7 years ago

“The rental market in the Nottingham area is tough. The demand for properties is so high that any semi-decent house will get let eventually, no matter what. This means that, for the large majority of agencies, tenants matter next to zero: we are just numbers; if we don't rent a place, the person next in line will. Robert Ellis stand out as one of the very few agencies that do care about tenants as much as they care about landlords. They made me feel like an important part in the bargaining, as much as the landlord, and helped me get the property I liked in a very difficult period of the year for the market. They are honest, fair and competent. They usually market very nice properties too. What more could I ask ?”

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Posted 7 years ago

“Charlotte made our move happen when it looked as if it might all fall through! She was brilliant! There were so many problems at the bottom end of the chain - as soon as one problem was sorted out another seemed to be waiting in the wings and Charlotte went beyond the call of duty to get us through a difficult and very stressful time. She was easy to talk to, helpful and calm in what felt like a crisis to us. She always had a smile and welcomed us into Robert Ellis Beeston, as did all other staff in the office. We are now happily settled in our new home in Surrey and looking forward to enjoying all that the area has to offer. Our grateful thanks to Charlotte for her part in helping us to achieve our dream.”

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Posted 7 years ago

“Very professional and helpful throughout. Debbie and Nathan at Stapleford office were very helpful and made the whole process much less stressful.”

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Posted 7 years ago

“When selling a property always use a local agent and use the best local one. You get what you pay for!! Robert Ellis were fabulous throughout from the initial appraisal to the sale despite one sale falling through a few days before exchange. I am not sure if its normal practice to assign one office staff to the client but I dealt with Debbie and she was very professional in her approach - always giving me updates and calling back when I left her a message. Would use them again”

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Posted 7 years ago

“Very professional - prompt with replies. Charlotte and Tom in the Beeston branch were very helpful. We would use them again”

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Posted 7 years ago

“Helped me complete purchase of property.”

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Posted 8 years ago

“They made the process as easy as possible and were always happy to answer any questions I had - and I had a lot, as a first time buyer! Becky was incredibly helpful, professional and ready with all of the answers! Thank you!”

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Posted 8 years ago

“Beeston branch - From start to the finish the attention to detail of the staff involved with the sale was very impressive. The service I received was second to none & the best I've experienced to date, I was kept fully informed of any updates /developments. The 2 words that sum up the agents are experienced & professional. I would not hesitate in both recommending & using Robert Ellis estate agents in the future. A big thank you to the staff!”

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Posted 8 years ago

“Mark was a great help throughout the process. He provided sound, honest advice, which is often difficult find. Robert Ellis ensured the purchase was completed quickly and kept all parties updated From start to finish. Should we choose to move again we will definitely use Robert Ellis and would not hesitate to recommend them.”

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Posted 8 years ago

“Mark had spent time with us prior to us even seeing a house or placing our house on the market, going through the various options and possibilities within our own house. When we then found the house we wanted, Mark with the help of Holly guided us through process. Unlike other estate agents, Mark discussed the possibilities around our sale and was open to listening to our ideas and opinions. House moving is a stressful experience, you need a good agent behind you providing the support and advice that we received from Robert Ellis. I've known the company for many years, and was again more than happy we chose to use them again.”

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Posted 8 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews