Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

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4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with, straightforward and friendly staff. Abbie was a great help and easy to get in touch with.”

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Posted 6 years ago

“Robert Ellis provided a very professional and efficient service with regular contact and updates. Marie Denham should be singled out for her guidance and attention to detail.”

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Posted 6 years ago

“We have recently sold 2 houses through Robert Ellis and the service from Mark Philpott was fantastic. Mark has been totally supportive through both transactions and given us his professional advice throughout the process. We have always felt that Mark has looked after us and pulled out all the stops to ensure that we sold our properties for their market value within a reasonable timeframe. Thanks Mark!”

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Posted 6 years ago

“From valuation to completion, all the Robert Ellis Beeston team were knowledgeable, efficient and helpful. We would not hesitate in using Robert Ellis in the future.”

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Posted 6 years ago

“Marie Denham, at the Beeston office, was very helpful through the whole selling process. She was particularly good at chasing information from the solicitors and my buyers, which was a big help as my solicitor was not always forthcoming with information. She always had time to answer my questions and was reassuring through the whole process. I appreciated her support both in person when I visited the office and on the phone.”

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Posted 6 years ago

“Very helpful and very good communication throughout the whole process making things easier for myself”

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Posted 6 years ago

“Sold my property through the Long Eaton branch, very good service and lots of help with managing the process, Kept the process with my buyers moving through the Christmas period and surveys. Even though the property I was buying was through another agent they still kept on top of what was happening up the chain so that the whole sale went through on the planned date. Whole team were helpful and quick to respond to queries and also feedback from viewings of my property.”

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Posted 6 years ago

“Robert Ellis, Beeston, have been wonderful, it has been a long road for us and they have been with us every step of the way. They are professional yet show great empathy. Highly recommended and money well spent. We worked with Marie and she has been 10/10, she was honest, kind and always knew how to keep moving things forward, even at times when it all seemed impossible. After 9 months, we are finally in our dream house.”

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Posted 6 years ago

“I am extremely pleased with an excellent service provided by Robert Ellis, in particular Abbie Murphy, who demonstrated a high degree of professionalism with a friendly and great support. Highly recommended!”

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Posted 6 years ago

“The Long Eaton sales team led by Dawn Stokes provided an excellent service handling the long drawn out sale of an executor property for me Being 180 miles distant, maintaining the integrity and appearance of the property was a great concern for me. Dawn was able to allay my concerns by arranging on my behalf,good local tradesmen to maintain the integrity of the property both inside and out Throughout the period the property was marketed any issues were readily communicated to me and vice versa Extremely pleased with friendly and great support provided”

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Posted 6 years ago

“Professional service. Friendly staff. Abbie always replied to emails promptly and nothing was ever too much trouble. Thank you :)”

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Posted 6 years ago

“We have bought and sold many houses through Robert Ellis at the various branches over the years but have only recently moved into the Buy to Let business. We found the Stapleford office to be informative and knowledgeable of both the areas and marketplace. As new landlords they were invaluable to us . The team seem to be able to couple a high degree of professionalism with a personal and friendly service which is not as apparent at the Long Eaton branch where nobody seems to remember who you are. We look forward to working with the Stapleford office with our third and fourth purchase.”

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Posted 6 years ago

“Robert Ellis where very professional and helpful in my dealings with them through out the mortgage transaction process - from mortgage inception to completion . I will definitely use them again in the future. Thanks Robert Ellis!”

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Posted 6 years ago

“What can I say about Holly Torr and her team? If you are considering buying, like we did, or selling, I wish I did, without question I would use this team. Professional, efficient and totally pro active, they are truly the best. Nothing was to much trouble, and even though our chain became a tangled web, with totally courtesy Holly and her team resolved the issues. My only regret, we didn’t sell our home through Robert Ellis. Holly thank you, next week when we complete I will miss our communication. A true credit to your company. If we ever move again you will be my first call. The Hutchinsons.”

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Posted 6 years ago

“The service I received from your sales team in particular Melanie Bramley who really worked hard with a difficult sale, kept me informed at all times bearing in mind I live 200 miles away This being a executor sale situation Melanie really helped”

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Posted 6 years ago

“Purchased a property through Robert Ellis. Debbie Marlow was polite, efficient, kept me informed through the process and answered any queries I had promptly.”

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Posted 6 years ago

“My wife and I had never sold a property before and we were concerned about how difficult the process would be. After consulting with 3 estate agents, Robert Ellis appeared to be the best option for us and we decided to go with them. It was the right decision and we were given a first class service from start to finish. From the initial valuation by Mark Philpott to the continued management of the sale by Holly Tor. Thank you to all involved and making the sale as simple as possible.”

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Posted 6 years ago

“Phillip Burton's valuation was spot on, was very professional with his approach and attitude to our needs and expectations. The team we dealt in the office with carried on this theme over the period of a difficult sale, thank you to Helen Cox and Marie Denham they were excellent . We would strongly recommend Robert Ellis to handle your property purchase or sale.”

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Posted 6 years ago

“Mark came to value our late mother’s house, he was very professional, took the time to explain everything fully to my sister and myself, told us about how Robert Ellis operated and produced and left with us a folder with everything we needed to know in it, nothing was too much trouble. We did get another valuation from another estate agent but it wasn’t anything like what Robert Ellis produced. It just felt right that having spoken with Mark that we went with Robert Ellis to sell mums house, which they did within five weeks. We couldn’t believe it and though it took us slightly longer to finalise the sale, we have nothing but praise for the way Mark and his team made the selling of mums house effortless for us and informed us of every viewing that took place. It took so much strain off some a such sad occasion in our lives. First class, couldn’t fault the company and will have no hesitation whatsoever in recommending them for the sale of your house, many thanks Mark to you and your team.”

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Posted 6 years ago

“Robert Ellis recently took over the are management of properties for me and after initial teething problems have been really professional and helpful. Abbie Murphy has been incredibly efficient with sorting any repairs, resolving utility company handovers and responding to queries in a very timely manner. The senior staff are also always on hand to return calls and deal with issues. I feel confident that the flats are now in capable and responsible hands. I would certainly recommend them.”

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Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews