Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

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4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“I would like to say from start to finish on renting my property through Robert Ellis Stapleford branch, I was treated as if I was their only customer. Initially by Sharee and later on when starting my lease Wendy, both of them were very professional and gave the personal touch and made my journey perfect in every way. I felt so comfortable knowing I was in such good hands, I can't speak more highly of these two and the high standard they gave me throughout. Thank you Lafies”

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Posted 7 years ago

“Our property was up for rent for 4 months, we had no feedack except when asked, potential clients were left waiting, no'one turned up to let them in and look around, apparently they left disappointed. Needless to say we didn't get a client. Unprofessional!”

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Posted 7 years ago

“They are very nice and Allways ready to help 10 out 10”

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Posted 7 years ago

“Hannah was approachable and professional. She maintained contact, which was reassuring. A real diplomat in negotiation. Thanks also to Holly, Lily and other team members. All of them good.”

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Posted 7 years ago

“We dealt from start to finish with Hannah Staveley. At the valuation and marketing stage She explained everything to us about the selling process and was honest and realistic. We had 6 viewings the first weekend and a couple of second viewings, and by the following Thursday we had an offer which on the advice of Hannah we accepted. Everything from then on went very smoothly, until a few months in when the whole chain hit a problem with one of the buyers who were with another estate agent. Without Hannah efforts and liaising daily with this estate agent to chase the matter up and keeping us informed of progress I think the whole chain would have collapsed. We got there in the end and we are very grateful for Hannah's heroic efforts. All staff at Robert Ellis who we came into contact with were polite and friendly and professional”

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Posted 7 years ago

“Claire Greensmith was recently a pleasure to deal with throughout the purchase of my very first property. She was always readily available & never gave the impression that my many questions were ever too much. My offer was accepted at the start of January 2017 & I was sat in my new home by February 23rd. Thank you to the whole Robert Ellis team & Claire in particular for her professionalism & service.”

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Posted 7 years ago

“Recently sold my house in Beeston with Robert Ellis. The whole team were efficient and professional. Charlotte looked after the sale of my house and was helpful and friendly throughout. Thank you Charlotte and the rest of the team.”

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Posted 7 years ago

“Beth was great from start to finish! Nothing was a hassle at all. Conversations with Beth were also great, friendly banter but got the job done! Would highly recommend Robert Ellis to anyone. Enjoy your maltesers Beth!”

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Posted 7 years ago

“Just want to say thankyou so much, for getting our house sale through. It's been a very stressful process buying a house, but with the help of lilli she made it as less free as possible. Thankyou again for everything. Very professional estate agent. (Don't mess around)”

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Posted 7 years ago

“We used Robert Ellis on a recent house sale in Chilwell, and also on the related purchase in Bramcote and found them helpful, attentive and caring throughout the whole process. Our main dealings were with Paul Merritt and Charlotte Harris and despite some unusual complications that arose in the chain they helped to keep the chain intact and reassure us throughout the process. They also previously helped my parents in a house purchase in Toton earlier in the year (moving from Wales to Toton) and helped to make an emotional transition a smooth transaction and would highly recommend them!”

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Posted 7 years ago

“Laura Jones kept me informed what was going in with the new tenants moving in. She is very quick to come back to me on email with answers to my question I had too. Great Service.”

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Posted 7 years ago

“Would like to say thank you to Beth at the Staplelford branch who helped my move go smoothly. She kept me informed re surveys and what needed to happen next. She always rang when she had promised to do so , even if she didn't have an update it would just be an acknowledgment of her promise to call. Highly recommend the team and a special thank you to a very friendly , helpful Beth.”

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Posted 7 years ago

“A big thankyou to Holly and her team! We are now settled in our first home together. The communication with Robert Ellis was fantastic and they helped us every step of the way. It only took us 10 weeks from offer to exchange thanks to Holly and her team communicating with our solicitors. We were worried about how stressful it might be but luckily it wasnt, as alot of the stresses were taken away from us. Thanks to Holly and the team at Robert Ellis.”

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Posted 7 years ago

“A big thank you to Tom, Karen and Charlotte and the rest of the team for looking after us so well with the sale of our of two houses. We are very grateful to you for your professional and helpful approach. Your attention to detail was much appreciated and ensured the process ran smoothly. Sylv & Kath”

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Posted 7 years ago

“We recently bought our bungalow from Robert Ellis and can't fault them at all they were very helpful especially Marie any queries we had she was always ready to help us and always with a smile. It all went very smoothly we would certainly recommend them”

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Posted 7 years ago

“Just popping this review on again as it should have been 5 star on my last post. As a tenant and landlord l can rely on Robert Ellis to give me a great standard of repairs and l am confident in the tradesmen they use.”

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Posted 7 years ago

“I would like to express my thanks to Dawn who dealt with my house sale in Long Eaton.After having to deal with one or two time wasters Dawn never lost hope of selling the property and at all times kept me informed of what was happening(whether it was good news or bad)!! Once again Dawn many thanks you did a sterling job and i would have no hesitation in dealing with Robert Ellis again and would definitely ask for you as my sales person. Neil Footitt.”

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Posted 7 years ago

“Overall, my experience when dealing with repairs hasn't been great. Had an ongoing issue since moving in which hasn't been dealt with - however, I contacted Robert Ellis via their social media and Neil was quick and dealt with emergency repairs so efficiently, I cannot thank him enough! He's been great at checking up on us to make sure the issue is resolved and has been incredible. Thank you so much Neil!”

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Posted 7 years ago

“The staff at Robert Ellis (particularly Hannah and Holly) were fantastic and kept me informed every step of the way through the sale of the property. Thoroughly professional from start to finish snd I would definitely recommend Robert Ellis on Long Eaton”

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Posted 7 years ago

“i'm an international student and not very good at english. however the staff in robert ellis was kind and patient enough to explain the process of renting a house in the uk and helped me to find the best house for me. i'd recommend this agency to my friend without hestitation. thank you!”

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Posted 7 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews