Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

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4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“I experienced an extremely welcoming and professional service whilst going through the process of purchasing our new home. Communication was excellent; the enthusiasm for a result was inspiring and certainly made the whole process easier. The support was there for both seller and buyer at all levels, working with both staff and management when needed. We are very happy, and would recommend Robert Ellis to any prospective client/customer.”

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Posted 8 years ago

“Pleasure to deal with. When we rented the property they were very welcoming and also negotiated us keeping our two dogs at home despite the 'no dogs' rule the landlord has which meant we could bring them home from my mums house. They are quick to fix any issues and always very friendly.”

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Posted 8 years ago

“I had a faulty washing machine dryer in my newly rented flat with Robert Ellis. I contacted Robert Ellis and despite the landlord refusing to repair it, Robert Ellis have repaired it as part of their excellent customer service. A good example of company commitment to provide top customer service. Very pleased with the service.”

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Posted 8 years ago

“We were really pleased with the service from Robert Ellis from the start as they helped us to sell our old and buy our next house. They were efficient, friendly and informative and we never felt badgered by them or that they were making a hard sell. We primarily chose them because they had sold several houses down our road recently and therefore helped us to find a buyer within 4 days as they contacted people who had been interested in houses on the road recently. Everyone was very friendly in the office and we were always able to get an answer to our questions. (Sarah & Stephen, Stapleford)”

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Posted 8 years ago

“I bought my bungalow through Robert Ellis Estate Agency which recently completed in July. I found the sales team to be friendly and efficiency throughout. All my queries and questions were answered and Melanie in particular was invaluable helping to co-ordinate solicitors and keep things on track. I am now settled in.”

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Posted 8 years ago

“They are verry helpful”

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Posted 8 years ago

“We became an accidental landlords in 2014 when our daughter moved from our second house to take a job in Ireland. We chose Robert Ellis to manage the property because after market testing the competition we felt they showed a more comprehensive knowledge of our needs than the other management companies. They have provided an excellent service since day 1 and this has continued to date. Our tenants have been looked after as well as ourselves in the vetting and follow up processes that Robert Ellis provide. They kept us informed during the recent new tenant change over about the referencing status and progress throughout and advised us of some minor changes that the tenant requested to help them live in the property more securely. We were more than happy to provide these as it was "on the list of things to do". On the whole Robert Ellis have taken away the worry of managing from a distance as we live too far away to be on hand 24/7. Thanks for all your efforts .”

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Posted 8 years ago

“They have let my flat for 15 years. They have always found good tenants, and have dealt with any repairs that have cropped up over the years. They are all true professionals. Everything runs smoothly and the collected rents are swiftly paid into my bank account. This level of good service makes me very happy!”

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Posted 8 years ago

“I have been dealing with Robert Ellis for years because this is the agency that truly takes tenants' well being seriously. I've just moved again, to a new flat, and thanks to Robert Ellis, all went very well and smoothly. My special thanks to Laura Jones who has been very helpful, very friendly and professional, and she responded very promptly whenever I had a question. Thank you very much Laura - really appreciate your efficiency and help! Also, thanks to Louise who was very friendly and helpful as well.”

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Posted 8 years ago

“I have bought and sold a number of houses through Robert Ellis over the years in the East Midlands Area with prices ranging from circa £140k through to £350k plus. They have always performed and been great to deal with. Communication is key and the team are exceptional at keeping both the seller and the buyer involved. My understanding is that across Long Eaton, Beeston & Stapleford, Robert Ellis sell around 72% of all the properties that go to market therefore I have no hesitation in recommending anyone to choose to deal with Robert Ellis. They are an established estate agent and know the areas they serve like the back of their hands. Staff are always happy to help and truly efficient.”

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Posted 8 years ago

“I am a student who needed somewhere pet friendly. Quite and ask for any landlord really and most of the other agencies in town dismissed me. But Laura found me a flat to view the very afternoon after I first went in and she also negotiated the cat for me too. My paperwork was swift to sort out and within a few weeks of first going in, I had my agreement and the key to my new flat! Great service.”

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Posted 8 years ago

“Excellent service from start to finish. All staff very helpful and knowledgeable. Kept in touch by phone and text and no need to ask for updates as these were provided as a matter of course. I would strongly recommend Robert Ellis Long Eaton to anyone considering selling a property.”

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Posted 8 years ago

“Kept in contact with us while the process was going ahead. Very friendly people and helped us feel at ease and not stressful about things. Very quick and sufficient also.”

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Posted 8 years ago

“I recently bought a house with the help of Charlotte Harris at Robert Ellis, Beeston, She was very friendly, courteous, extremely professional and responded extremely promptly whenever I had an enquiry. I can not recommend Charlotte more highly,”

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Posted 8 years ago

“All staff I have contact with are extremely pleasant, helpful and proactive. I've been dealing with the Beeston branch for a few years and I've never regretted my choice for a moment.”

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Posted 8 years ago

“I was very please with the service with the branch at stapleford when we was letting from Robert Ellis for over 2 years. Any questions we had both Wendy and Abby they was always answered. We also sold a house through stapleford and Claire was also hopefully. I would recommend both letting and if you are selling a house.”

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Posted 8 years ago

“I dealt with Harriet through the Beeston branch, all went well with no difficulty whatsoever. Robert Ellis and Harriet in particular were well organised, kept me up to date with how things were progressing and looked after my requirements perfectly. Pleasure to deal with Thank you.”

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Posted 8 years ago

“Harriet has been delightful to deal with. To be honest my past enquiries with Robert Ellis agents had left me less than impressed so when I saw a fabulous property advertised I was interested in I was not looking forward to have to make arrangements with RE. However, Harriet has been fantastic, prompt in replying, addressed all my queries and swiftly moved along paperwork. Now that I got the keys of the house she has been highly efficient in clarifying further questions that came to mind. I could no be more pleased!”

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Posted 8 years ago

“We've had a fab experience putting our house on the market with Robert Ellis. Nathan Henshaw who has assisted us throughout the process has been a great help and has great knowledge within his field. Thankyou for making this experience and easy one. Kind Regards, Steph & Chris”

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Posted 8 years ago

“Guy, Harriet and Louise are always extremely helpful and efficient. Its all about team work and Guy should be very proud he has a wonderful team. Writing a review and saying thank you doesn't seem enough to express their fantastic service. Harriet is always bright and bubbly on the phone. I am extremely happy with their service and they will always go one step further for you, nothing is too much. I have also dealt with Abbey and she is so helpful. A wonderful team!”

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Posted 8 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews