Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,755 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repeat business for us. We used them to sell our first home; which they did within a mth of being going on the market. The office always respond quickly to e-mails and are extremely professional and knowledgeable about of the local property market. Our main contacts have been Nathan and Claire at the Stapleford office, both excellent. I would recommend Robert Ellis to others trying to sell their home and will definitely use them again for property sales, lettings and general advice about the local property market. Best in the area by far !”

Helpful Report

Posted 6 years ago

“Recently purchased my first house through Robert Ellis in Stapleford. As I work away I had to rely on my family to do all of the leg work. They, and I, are really pleased with the service we had from them. Claire Greensmith was excellent in communicating and updating us re progress. Calls were always returned and queries addressed in a timely manner. A big thank you to all the team.”

Helpful Report

Posted 6 years ago

“Charlotte made the whole selling process very easy and was always able to answer our queries promptly. She was very professional in how she handled our sale, as was everyone we had contact with at Robert Ellis at the Beeston branch.”

Helpful Report

Posted 6 years ago

“I've been renting with Robert Eliss for years, and, last Friday, there was an emergency repair needed at my flat. Claire, the Administrator, was brilliant - responded within minutes and sent an engineer literally within a couple of hours! Thank you very much, Claire, for your prompt and competent response - thank you, Leon, for fixing the complex boiler issue so well and immediately. It works as new.”

Helpful Report

Posted 6 years ago

“We have been very pleased with the service and professionalism from all the team at Robert Ellis, Especially Beth and Nathan at the Stapleford branch. They took all the stress out of selling a property ,equally excellent at finding buyers, of which they managed to complete all transactions within a month....amazing !! Would not hesitate to recommend Robert Ellis. Thank you once again.”

Helpful Report

Posted 6 years ago

“We recently let a property from the Stapleford Office, very friendly and helpful team! Charlie, helped with a smooth and efficient moving in process! It’s all very much appreciated!!”

Helpful Report

Posted 6 years ago

“We bought our property from Robert Ellis in Jan 2018. Helen and the team were very helpful, professional and friendly. They helped to make our house move a stress-free experience.”

Helpful Report

Posted 6 years ago

“Very friendly and professional staff, straightforward and efficient processing of our rental, easy to contact. Abbie Murphy was very helpful. Highly recommended.”

Helpful Report

Posted 6 years ago

“Great service. Approachable, friendly and really helpful staff. Nothing was too much trouble.”

Helpful Report

Posted 6 years ago

“Friendly and professional approach throughout the sale of our property. Good communication and responsiveness. Thanks in particular to Lili and Neil though everyone in the team was helpful.”

Helpful Report

Posted 6 years ago

“Following on from my previous review about how I impressed I was with the service I received when using Robert Ellis Beeston to rent a property in Nottingham, they have once again provided excellent service whilst rectifying some minor maintenance issues we had with the house. I contacted Claire to advise her of the issues and literally within a couple of hours she'd spoken to our landlord, he'd agreed to the repairs and contractors were calling me to arrange for the work to be carried out! She kept me updated constantly and I didn't have to chase once! All to often companies provide excellent service whilst selling you a product and then are let down by their after sales, but I'm pleased to say that Robert Ellis Beeston excel in both areas! As I've said previously, I'd highly recommend these guys to anyone who's looking to buy or rent in Nottingham!”

Helpful Report

Posted 6 years ago

“Wendy and the lettings team did a great job in sorting out new tenants for one of my properties. They really know the rental market in this area and seem to be focused on protecting landlord interests and getting the best quality tenants for hopefully an extended 'stress free rental period'.”

Helpful Report

Posted 6 years ago

“I am taking the time out of my day to express my thanks to a most professional member of the Robert Ellis team - Lili Wickstead. The lady has portrayed a very high standard of commitment, endeavour combined with high levels of professionalism throughout a very long, complex and frustrating sale. You have a member of staff you all must be very proud of. John”

Helpful Report

Posted 6 years ago

“Everyone is happy and willing to help”

Helpful Report

Posted 6 years ago

“We purchased our new home through Robert Ellis and have been very pleased with the services provided. From the initial viewing, to the latter stages of completion, Lili and the team always responded quickly and kept us in the loop on progress. A faultless, stress free move! Thanks team!”

Helpful Report

Posted 6 years ago

“Nathan in the Stapleford Branch of Robert Ellis was able to help me to view properties after a 6 hour long journey to Nottingham. I am disabled so this assistance counts for a lot. He and his team worked so hard, that I ended up offering on a Robert Ellis property. The staff were prompt, courteous and always asked about my tick boxes. They were not pushy in any way. Thank you, Robert Ellis Stapleford and Long Eaton branches.”

Helpful Report

Posted 6 years ago

“Claire has been fantastic from the beginning of this journey to the end, she would update us every week when things were quiet but speak to us several times a day when it was important to do so. Whenever we have asked a question she has got back to us with the information required as soon as practical even informing us when she was unable to get the information in a reasonable timescale. Given our buyers experience of a cheaper estate agent I would highly recommend the service given to us by Robert Ellis and especially Claire and would in no way entertain a cheaper estate agent should we move in the future. Robert Ellis’s market knowledge and customer service are well worth the extra costs.”

Helpful Report

Posted 6 years ago

“I approached Robert Ellis as another reputable letting agency had let me down and I'd wasted valuable time waiting for an agency to get back to me. When I contacted Robert Ellis, my enquiry was handled by Lauren who was extremely helpful and provided me with a prompt and professional service. The vetting of my tenant and subsequent let was carried out smoothly under her management, I'm really pleased with the service I received from Robert Ellis and would recommend using their services. Thank you!”

Helpful Report

Posted 6 years ago

“The estate agency was very helpfull in helping us find a place to rent. They acted professionally and at the same time made us feel comfortable with the change of moving house. They were very clear in explaining things, they respond very promptly both before as well as after having signed the contract. Even now that we have moved in they continue to assist us with any problems and have answered any of our questions well. I would definitly recommend their surface as they are friendly, accommodating and look after their tenants needs.”

Helpful Report

Posted 6 years ago

“Melanie Bramley was very approachable and friendly. The service provided by Robert Ellis was very professional.”

Helpful Report

Posted 6 years ago

Robert Ellis is rated 4.9 based on 2,755 reviews