R&J Builders Hardware Reviews

Name: R&J Builders Hardware
Address: Whitebirk Industrial Estate, Croft Head Rd, Blackburn
Rating: 4.77

4.8 Rating 891 Reviews

95 %

of reviewers recommend R&J Builders Hardware

Company Reviews

Metrics

4.8

Based on 891 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great product at a great price. Friendly delivery driver. Excellent.”

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Posted 4 years ago

“Always Bob on, great prices and always quality”

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Posted 4 years ago

“Great prices and also fantastic quality. Delivery was very quick so all in all a very happy customer.”

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Posted 4 years ago

“Had to ring up and speak to someone for advise and confirmation of what I was ordering. The guy on other end of the phone was very helpful and went out of his way to make sure I was totally happy with my order. Very speedy delivery as well. Will definitely be using R&J again. 👍🏻”

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Posted 4 years ago

“As always, good quality materials with no hassle delivery, Happy New year to you all 8”

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Posted 4 years ago

“Nearly 3 week to get my delivery sent emails. But no reply. Finally when I got to speak to somebody I got delivered in 4 days .I think they forgot my order.”

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Posted 4 years ago

Dear anonymous, Our apologies - this does indeed look like something happened with your order. My absolute apologies once again - I am glad all was resolved once we were made aware of the issue. Please do contact us on 01254 52525 should any further problems arrive. Our apologies again. R & J Builders Hardware Ltd

Posted 4 years ago

“Missing items Not going the extra mile for customer”

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Posted 4 years ago

“Supplied the wrong stuff twice, promised me a full refund, refund arrived - short - no explanation. These people are not to be trusted.”

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Posted 4 years ago

Dear Michael, Our apologies that our customer service team have not resolved your issue immediately. We pride ourselves on sorting any issues out should they arrive and I shall look into why this was not the case for yourself. If you could please contact me on 01254 52525 to ensure that everything has been refunded to your satisfaction. Kind Regards Nicola Bargh R & J Builders Hardware Ltd 01254 52525

Posted 4 years ago

“Easily accessible and good prices”

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Posted 4 years ago

“5 star quick and easy to order”

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Posted 4 years ago

“it's ok everything was fine”

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Posted 4 years ago

“As described quick delivery/”

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Posted 4 years ago

“Around 15 beads was damaged”

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Posted 4 years ago

Dear Jonathan, Our apologies that your items arrived partly damaged. Please do call us immediately on 01254 52525 to sort out the relevant refund and or replacement for your items. We do deliver all out items on our own vans to minimise any damage so our apologies once again that this has happened. Please do call us to rectify on 01254 52525. Kind Regards R & J Builders Hardware Ltd

Posted 4 years ago

“Good service”

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Posted 4 years ago

“Excellent prices and super fast delivery 10/10”

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Posted 4 years ago

“Value for money”

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Posted 4 years ago

“Only received half of the order no one has been in touch”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Delivered on time and all there”

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Posted 4 years ago

“I ordered some Cavity Trays and they arrived in good time . No problems and I'm very pleased with the Service.”

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Posted 4 years ago

R&J Builders Hardware is rated 4.8 based on 891 reviews