R&J Builders Hardware Reviews

Name: R&J Builders Hardware
Address: Whitebirk Industrial Estate, Croft Head Rd, Blackburn
Rating: 4.77

4.8 Rating 891 Reviews

95 %

of reviewers recommend R&J Builders Hardware

Company Reviews

Metrics

4.8

Based on 891 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Wrong product sent and unsatisfactory service in relation to the fault”

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Posted 3 years ago

Dear Neil, Thank you for taking the time to write a review. Our apologies that we have failed to sort your query. We always endeavour to do our best and in some instances can still fall short, so appreciate you sharing your experience with us. We felt that offering you an immediate replacement to be delivered the next working day, would resolve the matter. I am sorry that this was not acceptable and to resolve the situation, we offered an immediate refund for the difference in price for the goods you had already used. We do endeavour to resolve all queries as best we can and sorry you feel we fell short on this occasion. Regards Accounts teams R & J Builders Hardware Ltd

Posted 3 years ago

“Excellent quality price, delivery speed, and all good arrived undamaged. Just went online to place another order.”

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Posted 3 years ago

“Very handy lubricant to carry in the tool box.”

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Posted 3 years ago

“Got what I ordered with very fast delivery will be using again”

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Posted 3 years ago

“Good competitive prices and quick delivery.Have only recently starting using r and j and will continue to do so”

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Posted 3 years ago

“Easy ordering fast delivery”

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Posted 3 years ago

“This company supplied the items I'd ordered within days and I was very pleased with them”

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Posted 3 years ago

“Excellent service. Quick receipt of item. Great communication. Will be buying again”

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Posted 3 years ago

“Good price and fast delivery good customer service.”

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Posted 3 years ago

“Spot on, easy ordering and fast delivery”

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Posted 3 years ago

“Good price, quick delivery”

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Posted 3 years ago

“Good sales service”

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Posted 3 years ago

“Most impressed with service and delivery, pain free and prompt”

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Posted 3 years ago

“Good price for Reisser screws. Quick shipping”

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Posted 3 years ago

“Good price on the xr screws and good quality too with quick delivery”

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Posted 3 years ago

“Always prompt with time deadlines”

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Posted 3 years ago

“Good product, quick delivery”

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Posted 3 years ago

“Item ordered and delivered as required without delay - first class service”

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Posted 3 years ago

“Great price and fantastic service.”

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Posted 3 years ago

“Great service, delivered next day by their own driver.”

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Posted 3 years ago

R&J Builders Hardware is rated 4.8 based on 891 reviews