R&J Builders Hardware Reviews

Name: R&J Builders Hardware
Address: Whitebirk Industrial Estate, Croft Head Rd, Blackburn
Rating: 4.77

4.8 Rating 891 Reviews

95 %

of reviewers recommend R&J Builders Hardware

Company Reviews

Metrics

4.8

Based on 891 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Order arrived quickly, some of the items ordered were not available but they did ring to explain. Would definitely use again.”

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Posted 4 years ago

“Spot on. Very fast service. Really impressed. 5 stars 😊”

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Posted 4 years ago

“I ordered chrome latch handles but was sent satin My order had a bathroom latch lock which I was informed by email it was out of stock My order contained the bathroom latch lock but not lever handle as that was the product out of stock I rang the company to explain who said they would get back to me by telephone this never happened I emailed to explain what happened the company responded with very sorry we will collect the latches I did try to explain that the latches were the only items that was correct but this just fell on deaf ears 4/5/20 the full order was collected costs of order was £83.95 Today 14/5/20 I have been offered a refund of £15-13”

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Posted 4 years ago

Dear Darren, My apologies that this has happened. I shall look into this problem and give you a call to rectify immediately. Mistakes do happen and we always do our utmost to try and resolve them immediately. Unfortunately it appears that this has not happened in your case. I will contact you myself personally and shall look into where our systems fell short of resolving your query and missing items. Kind Regards Nicola Bargh R & J Builders Hardware Ltd

Posted 4 years ago

“Very good materials. Cheap and very quick delivery”

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Posted 4 years ago

“Speedy delivery great service”

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Posted 4 years ago

“quick, easy and good value”

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Posted 4 years ago

“Excellent service. Order arrived quickly and items were reasonably priced. Thank you!”

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Posted 4 years ago

“Quick delivery at a sound price”

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Posted 4 years ago

“Amazingly fast delivery at great prices - will definitely use R&J Builders Hardware again.”

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Posted 4 years ago

“Let down by carrier”

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Posted 4 years ago

“Ordered and delivered very quickly. Best price I could get online.”

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Posted 4 years ago

“Excellent service, uncomplicated effective website, not the cheapest for all products but fast free delivery makes a pleasant buying experience.”

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Posted 4 years ago

“very fast and efficient”

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Posted 4 years ago

“Amazing service, fantastic product, fast delivery”

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Posted 4 years ago

“First class. Will use again”

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Posted 4 years ago

“Communication v good and driver who delivered was very good”

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Posted 4 years ago

“Very fast response thankyou”

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Posted 4 years ago

“I have been home yet to try the product, if I,d known how long the item was going to take to deliver a month I wouldn’t have ordered it now, but hopefully the product will do its job”

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Posted 4 years ago

Dear John, My apologies for the delay in your goods being received. Unfortunately due to COVID-19 we have run a skeleton staff alongside being shut for a period of 3 weeks. We hoped to have contacted everyone to inform them of any delays so my apologises again, we hope we can show our great delivery service on your next email. Do please pop me an email to let me know you have ordered again and I can track you order through the system. Kind Regards R & J Builders Hardware

Posted 4 years ago

“Purchased a box of beads at a very sensible price.quick delivery and good coms.most important goods came in 100%condition.def use again.”

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Posted 4 years ago

“Great prices and good comms”

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Posted 4 years ago

R&J Builders Hardware is rated 4.8 based on 891 reviews