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Riverside Reviews

4.9 Rating 15,940 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,940 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
A great purchase. Bigger than I thought but still pleased. Fast delivery.
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Posted 3 years ago
Quick, efficient, and competitive.
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Posted 3 years ago
I absolutely love the plant I received. It looks very realistic and I am very pleased with it. I wouldn’t hesitate to recommend it to anyone else.
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Posted 3 years ago
Easy to order & fast delivery.
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Posted 3 years ago
The item received appears to be very good quality (not used yet). I purchased it in the sale so think I got a good deal and it arrived earlier than expected...
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Posted 3 years ago
Fast delivery , fab product . Will buy from them again
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Posted 3 years ago
Good service Good price superb products
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Posted 3 years ago
Clear and easy website and good value purchase.
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Posted 3 years ago
I placed an order on the last day to give me a pre-Christmas delivery but it was after the latest time. This was my fault as i did not read the details properly. As i needed the items before Christmas i went on to Riverside website and used the 'contact us' form to request a cancellation od the order as there was no other way to contact you. As the order was not showing as processed I was expecting a reply upon your return in January. All i got was a notification that the items had been sent with no mention of my cancellation request. What was the point of the form ?
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Posted 3 years ago
Good prices for both items purchased separately Well organised and on time deliveries Both items in excellent condition Happy Days :)
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Posted 3 years ago
Purchased a Weber gas BBQ . Best price I found . Delivered as promised
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Posted 3 years ago
allways very good
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Posted 3 years ago
Ordering was easy and straightforward. delivery was as promised and prompt, despite the Christmas holiday falling in the timeframe. The price was very competitive too. Only suggestion for improving the service is for Riverside to ensure that the outer casing (box!) is secure, as it arrived without the base being secured/taped and thus the contents easily accessible. This also led to some of the polystyrene packing being damaged which could have led to damage of delicate parts of the BBQ.
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Posted 3 years ago
Great customer service and quick delivery. I ordered over Christmas so there a little delay in delivery as they were closed. I was updated every step of the way. Great price and great service! Very happy!
Riverside 5 star review on 13th January 2022
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Posted 3 years ago
Quick turnaround from ordering
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Posted 3 years ago
I ordered my barbecue on boxing day in the sale. It was clear on the website that nothing would happen until the 4th January. My order was dispatched on the 4th with an email to let me know my order was progressing. The pallet delivery company phoned me on the 5th offering me a delivery on the 6th or 7th. The delivery arrived after a courtesy call from the driver to let me know they were on the way. He ran the pallet straight into my garage on his pump truck. All this in the middle of omicron when other companies were failing everywhere. Goods in perfect condition
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Posted 3 years ago
Highly recommend Riverside. The customer service is second to none. Shipping was less than 48 hours!
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Posted 3 years ago
Great service, Great team and huge amount of knowledge!!
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Posted 3 years ago
Ordered in the busy period before Christmas, item arrived with in 2 days of ordering. Amazing Service!
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Posted 3 years ago
Fantastic service and speedy shipping!
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Posted 3 years ago
Riverside is rated 4.9 based on 15,940 reviews