Login
Start Free Trial Are you a business?? Click Here

Riverside Reviews

4.9 Rating 15,940 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,940 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
What a brilliant shopping experience! easy website to get through, no fuss or hassle. Really quick shipping I will recommend without hesitation. 5*
Helpful Report
Posted 3 years ago
Great website, very clear description of the product we were after with diagrams and dimensions, which made us confident that we were ordering the right product for our second-hand older Weber model BBQ. Very quick delivery and the product fits perfectly! Very happy with our reasonably priced replacement warming rack. Would highly recommend Riverside!
Helpful Report
Posted 3 years ago
Excellent service. Ordering was easy and efficient. Although items were delayed in shipping Riverside called to keep me informed and delivered exactly when they had confirmed.
Helpful Report
Posted 3 years ago
I ordered a table & 2 chairs in April, the chairs were advertised as in stock and the table due at the end of the month. Once the order was confirmed I asked for the chairs to be delivered, but turns out they weren't in stock after all.By the end of July, i was still waiting for both the chairs and the table. Despite stock availability being misrepresented on the website, I do understand delayed deliveries of gardne furniture due to covid and Brexit challenges. What is hard to understand, is the complete silence from Riverside in the 4 months I was waiting, being treated a bit of a nuisance when I asked for an update on delivery timescales and ultimately being referred to 'Patrick', who was short, sharp and did little to build my confidence nor reflect well on the company. I am still waiting for a refund receipt for the cancelled chairs, and doubt very much I will buy from Riverside again.
Helpful Report
Posted 3 years ago
Very quick and efficient with processing the order and arranging delivery
Helpful Report
Posted 3 years ago
Great website, easy to use. Good pre-delivery communication and it arrived on time and was assembled and delivered by a nice friendly team.
Helpful Report
Posted 3 years ago
Bought a Weber BBQ from Riverside. Everything about the purchase was spot on - from communication to delivery, which was super quick. The driver was really nice, sensible and helpful, the item was well packed. I'll definitely shop again with them.
Helpful Report
Posted 3 years ago
Riverside Garden Centre provided excellent customer service when I ordered my new barbecue. Within 24 hours of placing my order on line I received a phone call to arrange a convenient delivery time. On the day of delivery Riverside confirmed an approximate arrival time which meant I didn’t have to hang around waiting. I’m very happy with my new barbecue and will definitely use Riverside a lot more in the future.
Helpful Report
Posted 3 years ago
An excellent company to deal with. A very efficient and prompt delivery.
Helpful Report
Posted 3 years ago
Excellent shop, with a great range of BBQ's and all the things you could ever need to produce outstanding results. Customer service is the best I've ever experienced.
Helpful Report
Posted 3 years ago
I called around several different places to get this certain BBQ, Riverside were the only ones who had it available. I ordered and it was delivered fast. Very impressed with the BBQ
Helpful Report
Posted 3 years ago
Never received it.
Helpful Report
Posted 3 years ago
Hi Neil, I have tracked your parcel and it was delivered to the safe place you requested, on the 30th July at 12:26pm. In place of a signature, DPD drivers are required to photograph the location where your parcel was left, which we can also provide you with. Should you require any further assistance, please give us a call. Kind regards, Riverside
Posted 3 years ago
Purchased a Weber Gourmet pizza gas bbq stone. Arrived quickly, well packaged, and in one piece. Other Weber suppliers did not have this part in stock. Riverside did and supplied at a competitive price. Thanks.
Helpful Report
Posted 3 years ago
Well packaged ,quick delivery
Helpful Report
Posted 3 years ago
Great price, speedy delivery, quality product!
Helpful Report
Posted 3 years ago
Riverside rang to advise delivery time and to check this was convenient. Excellent Alexander Rose patio table, looks a treat in golden Robel hardwood after applying preservative.
Helpful Report
Posted 3 years ago
Great bar bee love this Product Sweet as a nut !
Helpful Report
Posted 3 years ago
Item ordered was delivered in the stated time and product was as per description on website! Thank you. Would use them again without exitation!!
Helpful Report
Posted 3 years ago
The Weber Go Anywhere looks very decent. Can't wait to try it. Delivery was very good.
Helpful Report
Posted 3 years ago
Fabulous customer service Very efficient and quick delivery. We love our new parasol….well worth the investment to purchase a good quality product.
Helpful Report
Posted 3 years ago
Riverside is rated 4.9 based on 15,940 reviews