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Riverside Reviews

4.9 Rating 15,936 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great product delivery as stated
Helpful Report
Posted 1 year ago
The service from Riverside was excellent from my initial order to prompt delivery. It was the first time I have used Riverside and I will use them again as and when. Unfortunately, the coconut Weber briquettes have been a huge disappointment. Used them for the first time last night for family bbq and they lasted no longer than an hour (the bag says up to 3 hours). Not a patch on the normal Weber charcoal briquettes. Unfortunately I have another 2 bags of the coconut ones to use. I’ll just have to save them for cooking small amounts. Cannot fault Riverside’s service though.
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Posted 1 year ago
Great service all received as ordered
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Posted 1 year ago
Great service
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Posted 1 year ago
Riverside were efficient and prompt in processing my order, however DPD needed three attempts to deliver it.
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Posted 1 year ago
A great product works really will
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Posted 1 year ago
Excellent service. Amazed at just how quickly we received this. Can't fault Riverside (again!)
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Posted 1 year ago
A great shop, not only good on prices but delivery is always fast.
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Posted 1 year ago
Love it great taste to it too
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Posted 1 year ago
Excellent customer service when the item I wished to purchase was out of stock. I asked to be notified when available and this was done quickly and efficiently enabling me to place my order before it sold out, and with fast delivery too - thank you Riverside.
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Posted 1 year ago
First class service.
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Posted 1 year ago
On an initial purchase of a bottle of Teak oil, the delivery time was about 10 days. However this was shortened to 2 days without any pressure from me. Obvoiusly the staff had realised that a delivery was in my area and had made the effort to arrange an earlier delivery. Good staff follow-up !!!
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Posted 1 year ago
Brilliant price and fast delivery of new Weber bbq cover. Would highly recommended.
Riverside 5 star review on 2nd June 2023
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Posted 1 year ago
Riverside has excellent service and the weber cover I ordered fitted perfectly and very high quality.
Riverside 5 star review on 1st June 2023
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Posted 1 year ago
I was introduced to the Riverside team when I attended their seven hour slow cook and smoking course, which was excellent. since then I have purchased two barbeques and lots of accessories and consumables. The advice I was given was very knowledgeable and helpful, their team are very customer focussed and don't try to oversell you. I did have a problem with my new barbeque and their after-sales support was one of the best I have experienced, they owned the issue and drove it to a conclusion in a proactive and caring way. I will definitely be buying more from Riverside.
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Posted 1 year ago
The fixings suppled with the chairs were unfortunately what we would expect from Alexandra rose the heads of the screws easily damaged when trying to fix into position the delivery was excellent
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Posted 1 year ago
First purchase from Riverside. Checkout was quick and easy, and good quality product (barbecue cover) arrived superfast. Many thanks!
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Posted 1 year ago
Great product, quick delivery and an excellent price. I'd recommend Riverside to my friends
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Posted 1 year ago
Very happy with your services.
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Posted 1 year ago
Needed to replace our old Weber BBQ and found just what we were looking for at Riverside. A great review helped us make our decisions and the ease of ordering and next day delivery was excellent Communication was excellent too keeping us updated on our order and it arrived when they said it would
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Posted 1 year ago
Riverside is rated 4.9 based on 15,936 reviews