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Riverside Reviews

4.9 Rating 15,930 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Price was great and I am very happy with my purchase. However, Dispatch was slow and took longer than promised for delivery which was frustrating. As expensive as they may be. You need a Traeger. Just buy one.
Helpful Report
Posted 4 months ago
Webber cover does what it says on the tin.... Riverside service was spot on! Riverside Price was the Best out there !
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Posted 4 months ago
Simple transaction excellent communication and delivered quickly thank you
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Posted 4 months ago
Easy to buy and everything works as it should and great follow up customer service
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Posted 4 months ago
prompt and professional delivery
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Posted 4 months ago
Super fast delivery and great products for a decent price. Thank you Riverside ⭐️⭐️⭐️⭐️⭐️
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Posted 4 months ago
Bit premature , still not had the parcel ?
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Posted 4 months ago
I ordered a BBQ and paid for next day delivery placing my order on a Thursday night. I expected to get it Saturday but got an email from the delivery company advising delivery would be Monday - too late for my Sunday BBQ plans. I emailed Riverside and have not received a reply some 2 weeks later. Next day delivery it seems is only available if you order Monday - Thursday however they will take your money for next day delivery whenever you order. Don’t expect a reply if you have an issue with an order from this company they don’t care once they have your cash.
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Posted 4 months ago
Excellent service throughout and including after service. Very good comms, thanks for an easy process from start to finish
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Posted 4 months ago
Great company to deal with. Good prices and prompt delivery.
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Posted 4 months ago
Can't fault it. Excellent prices and super fast delivery. Outstanding service
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Posted 4 months ago
Excellent communication and service
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Posted 4 months ago
Excellent service and customer service. Answered my questions quickly.
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Posted 4 months ago
I ordered Weber Briquettes from Riverside and the transaction was absolutely painless. Good price and efficient delivery, have used before and will use again.
Helpful Report
Posted 4 months ago
Cheapest Weber BBQ equipment found. Order of 4 items delivered on time and safely except for chinmey starter which arrived with dent to base. the starter was not boxed (don't know if it should have been or not) but maybe should have some protection during transit.
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Posted 4 months ago
Promises, Promises! Dreadful customer service. On hold for ages and still awaiting news of delivery.
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Posted 4 months ago
Arrived on time and fantastic service
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Posted 4 months ago
Since buying my Treagar Ironwood from Riverside. I always return for my pellets, sauces and rubs, great service and speedy delivery
Helpful Report
Posted 4 months ago
Good range of goods, good prices easy online ordering and prompt delivery
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Posted 4 months ago
Purchased next day delivery and wasn't even dispatched for 2 days and no way to contact them as they close at 3pm...
Helpful Report
Posted 4 months ago
Riverside is rated 4.9 based on 15,930 reviews