Login
Start Free Trial Are you a business?? Click Here

Riverside Reviews

4.9 Rating 15,936 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Really competitive pricing, great choice of products and an easy to use website and ordering process. Delivery prompt and package arrived well protected and in perfect condition. Overall can't fault Riverside for price or service.
Helpful Report
Posted 5 months ago
Not used our skewers yet but delivery notifications every step of the way was spot on. Thank you
Helpful Report
Posted 5 months ago
Easy to shop online, well priced, quick delivery. Would use again, and have recommended to friends/family! I would have liked to see additional colour options available at Riverside, compared to other vendors - seemed to be that only black was available. This is my second one-touch/premium 57cm Weber, its sad to see the 'cost cutting' measures in this latest model compared to the old, but thats obviously nothing todo with Riverside.
Riverside 5 star review on 5th August 2024
Helpful Report
Posted 5 months ago
Disappointed with the delivery of the item and general customer service (Weber BBQ Traveller). I ended up cancelling the order. Ordered on a Tuesday at around 10:30am with 1-3 day delivery August 2024. I waited until the following Saturday (day 4) to contact Riverside to ask why I had not received my item. I was told the BBQ had been dispatched and was due for delivery Monday coming. I asked them if it would definitely be delivered Monday as I was going on holiday that day after (BBQ intended purchase purpose). They assured me it would and meaning I did not need a backup plan. Monday came and went without delivery. I rang mid-afternoon Monday to Riverside and got a new person who said the item had only been dispatched Friday and would be due for delivery on Wednesday (8 day delivery). To late, not the quoted delivery, and not the delivery I was quoted on my chase up call which left me scratching around for a BBQ last minute for our family holiday! Not impressed at all! Only credit to them was the fast refunded on my cancelled order.
Helpful Report
Posted 5 months ago
Brilliant service as usual
Helpful Report
Posted 5 months ago
From the moment I landed on their website, I was impressed by the user-friendly interface and the extensive range of Weber BBQ products. Whether you're a seasoned grill master or a novice, their selection caters to all needs and preferences. The detailed product descriptions and high-quality images provide all the information you need to make an informed decision. I particularly appreciated the customer reviews section, which offered genuine feedback from other buyers. The comparison tools and buying guides available on the site are also incredibly helpful, making it easy to find the perfect BBQ for your needs. The checkout process was seamless, and I was pleasantly surprised by the variety of payment options available. The delivery was fast and efficient, with my new Weber BBQ products arriving in perfect condition. Riverside Garden Centre also offers excellent after-sales support, ensuring that any issues are resolved quickly and satisfactorily. In summary, Riverside Garden Centre is the go-to online retailer for Weber BBQs. Their comprehensive product range, exceptional customer service, and seamless shopping experience make them the best choice for anyone looking to buy a Weber BBQ online. Highly recommended!
Helpful Report
Posted 5 months ago
Recent purchase of a Weber Q3200 was prompted by an excellent offer from Riverside at a great price. Previous purchases, along with this one, have been dealt with extremely quickly and could not recommend their service and pricing more highly.
Helpful Report
Posted 5 months ago
From order to delivery everything was excellent and no hassle. Would have no hesitation to use this company again.
Helpful Report
Posted 5 months ago
Quick delivery and very reasonably priced
Helpful Report
Posted 5 months ago
Poor customer service. Couldn't deliver within a week key alone the one to three business days. When I raised it with them multiple times, they wanted to charge me £50 to deliver it within four days. Went elsewhere to get the bbq on time for my event. Embarrassing!
Helpful Report
Posted 5 months ago
Ordered- delivered on time and good quality!
Helpful Report
Posted 5 months ago
Weber portable BBQ set came very promptly, the product is as you expect it from Weber, solid built, cooked once for trial, great product, smaller version of Weber. I had some question to ask, Riverside responded and sort out my problem swiftly as well. Thanks.
Helpful Report
Posted 5 months ago
The barbecue was the best price on the internet and was delivered promptly.
Helpful Report
Posted 5 months ago
BBQ cover delivered very promptly!
Helpful Report
Posted 5 months ago
I've always ordered from Riverside for my bbq supplies and more. Excellent service provided always. Super friendly staff!
Helpful Report
Posted 5 months ago
Great product, good prices very quick delivery!
Helpful Report
Posted 5 months ago
Great prices, reasonably fast delivery and gpod product range (though it was a shame the cover wasn’t available for my new BBQ). Only negative is that the BBQ arrived upside down on the pallet. As it had been delivered to my work while I was away for a few days I was really worried it may be damaged. Built it last night though and all seems well 👍
Helpful Report
Posted 5 months ago
I thought I’d found the best cheapest Weber on the internet although very please with my Weber Q it was not made clear that it would only work with gas cartridges so I had to pay a further £54 locally for an adapter to propane gas bottle so could have got slightly cheaper elsewhere having said that quality kit please with riverside service
Helpful Report
Posted 5 months ago
Very Poor Service. Ordered the Weber Spirit II e320 and I was contacted by the courier to arrange a delivery date. Then 10 days after ordering and paying for the BBq I was told that it was out of stock. Very poor communication for their so called customer service. Won’t use them again.
Helpful Report
Posted 5 months ago
I’ve wanted a genuine Weber barbecue for sometime. Unfortunately where I live stockists are few and far between. So I ordered mine from Riverside. The website was a dream to order through and the carrier delivered quickly. Wouldn’t hesitate to recommend Riverside as a great supplier.
Helpful Report
Posted 5 months ago
Riverside is rated 4.9 based on 15,936 reviews