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Riverside Reviews

4.9 Rating 15,930 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
From order to delivery everything was excellent and no hassle. Would have no hesitation to use this company again.
Helpful Report
Posted 4 months ago
Quick delivery and very reasonably priced
Helpful Report
Posted 4 months ago
Poor customer service. Couldn't deliver within a week key alone the one to three business days. When I raised it with them multiple times, they wanted to charge me £50 to deliver it within four days. Went elsewhere to get the bbq on time for my event. Embarrassing!
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Posted 4 months ago
Ordered- delivered on time and good quality!
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Posted 4 months ago
Weber portable BBQ set came very promptly, the product is as you expect it from Weber, solid built, cooked once for trial, great product, smaller version of Weber. I had some question to ask, Riverside responded and sort out my problem swiftly as well. Thanks.
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Posted 4 months ago
The barbecue was the best price on the internet and was delivered promptly.
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Posted 4 months ago
BBQ cover delivered very promptly!
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Posted 4 months ago
I've always ordered from Riverside for my bbq supplies and more. Excellent service provided always. Super friendly staff!
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Posted 4 months ago
Great product, good prices very quick delivery!
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Posted 4 months ago
Great prices, reasonably fast delivery and gpod product range (though it was a shame the cover wasn’t available for my new BBQ). Only negative is that the BBQ arrived upside down on the pallet. As it had been delivered to my work while I was away for a few days I was really worried it may be damaged. Built it last night though and all seems well 👍
Helpful Report
Posted 4 months ago
I thought I’d found the best cheapest Weber on the internet although very please with my Weber Q it was not made clear that it would only work with gas cartridges so I had to pay a further £54 locally for an adapter to propane gas bottle so could have got slightly cheaper elsewhere having said that quality kit please with riverside service
Helpful Report
Posted 4 months ago
Very Poor Service. Ordered the Weber Spirit II e320 and I was contacted by the courier to arrange a delivery date. Then 10 days after ordering and paying for the BBq I was told that it was out of stock. Very poor communication for their so called customer service. Won’t use them again.
Helpful Report
Posted 4 months ago
I’ve wanted a genuine Weber barbecue for sometime. Unfortunately where I live stockists are few and far between. So I ordered mine from Riverside. The website was a dream to order through and the carrier delivered quickly. Wouldn’t hesitate to recommend Riverside as a great supplier.
Helpful Report
Posted 4 months ago
Great price for a premium product. Fast and free delivery service as well, what’s not to like. A great company to deal with, thank you ☺️
Riverside 5 star review on 2nd August 2024
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Posted 4 months ago
Fast delivery, great service
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Posted 4 months ago
Riverside decent but 2 weeks waiting for weber cashback still nothing and no email replies! Beware.
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Posted 4 months ago
Riverside almost impossible to contact on phone with up to 30 mins waiting !! Once connected the staff are very polite and helpful but the phone system needs attended as frustrated customers will not necessarily be in good mood My product from Weber for cooking kebabs in my rotisserie had a manufacturing fault on second use !! It took me three phone calls ( long waiting time and twice no answer ) four emails and three separate ladies before I was awarded a replacement Hope this helps others in future !!
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Posted 4 months ago
Well packaged, delivered on time, and a low price - I couldn’t ask for more!
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Posted 4 months ago
Trusted seller of the finest Weber goods! Great service, great products - very happy :)
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Posted 4 months ago
Very easy to order , delivery very quick, wouldn’t hesitate to order from you again
Helpful Report
Posted 4 months ago
Riverside is rated 4.9 based on 15,930 reviews