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Riverside Reviews

4.9 Rating 15,939 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent product, service & speedy delivery
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Posted 2 years ago
Quick and efficient.
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Posted 2 years ago
Great product, the ordering and delivery was quick and efficient. Very happy.
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Posted 2 years ago
Packaging of our bench arrived damaged but luckily the contents were ok. Came within the 2 to 4 weeks time stated on the website. Easily put together, took my husband and myself about half an hour. Quality good. Would of liked it bought into the house or garden, because of being quite heavy, but was left on front step!
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Posted 2 years ago
I chose to order a Weber Master Touch from Riverside prior to the Jubilee Weekend as I saw that they had next day delivery (and I wanted to use it for that weekend. I got confirmation of the delivery time from the parcel service and was looking forward to getting it. BUT it didn't come. And there was no information from Riverside (apart from that it hadn't left their side) despite me leaving messages on their website. The day after it was due to arrive the site changed its notifications stating that there would be a delay in delivery - I then got notification that it would arrive on the Saturday - which thankfully it did. However, the packaging was damaged when it arrived - fortunately, there was only a slight dent to the weber chimney I ordered and the BBQ itself was fine. The item itself is absolutely fine but I was very disappointed not to have a reply or notification when the delivery was delayed and only finding out that there were delays when I actively looked myself.
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Posted 2 years ago
Excellent service from start to finish
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Posted 2 years ago
Great product excellent service as always can’t recommend higher..
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Posted 2 years ago
What a fantastic service, ordered it on a Sunday and received it on Monday lunchtime. Will be back.Thank you.
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Posted 2 years ago
Always buy our Weber gas cylinders from Riverside. Speedy dispatch and goods were well packaged. We were able to BBQ with-in a few days of running out of gas!
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Posted 2 years ago
I am still waiting to hear anything from the delivery company and it’s been 10 days of no cards and no information. Riverside are waiting for the item to be returned to them and I have no idea when that might be!
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Posted 2 years ago
Always great service from Riverside, Russ and his team are tops !
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Posted 2 years ago
Great gym, resistance and cardio facilities. Child friendly internal pool, with great play area for younger children. Attractive internal and external swim options. Excellent, thoughtful and compassionate swim and tennis coaching. One of the few places where we can reliably get a mixture of sports lessons (tennis and swimming) across a wide range of abilities and age groups on Sunday morning. Run down family changing facilities and lounge areas. Much better now that the children's computer game-terminals have been taken away - we come to the the gym to get the children away from screens. Membership is expensive for what it is. It sometimes feels as though Riverside knows that it provides a unique set of services (for inner London) and therefore maximizes the price point. I was recently been fined for use of the car park (which is included in the membership). I received an escalating and increasingly aggressive series of letters about a potential fine, before Virgin stepped in and addressed the issue. Initially, the team at reception explained they could not do anything about it. Only when I said I would cancel my membership did we see action from the team.
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Posted 2 years ago
Bought a couple of bits for my Weber Barbecue, Order was very promptly dealt with over a weekend and arrived very quickly and we packaged. Would not hesitate to deal with Riverside again
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Posted 2 years ago
Great delivery times and they have a really good value offering for anything to do with outdoor.
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Posted 2 years ago
Great BBQ selection, super quick delivery and very helpfully, prompt customer service after I misread the delivery details 😊
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Posted 2 years ago
Excellent service, fast delivery and good communication, along with competitive price
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Posted 2 years ago
Quick efficient service, with better prices than other retailers.
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Posted 2 years ago
Bought a Webber BBQ on here. Saved about £70 compared to their sites and shops. Arrived promptly with no issues. Love the BBQ best one we’ve ever had. Fantastic quality for the price.
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Posted 2 years ago
I purchased another Weber BBQ from Riverside (My third to the collection) Simple purchase. Best price online and super fast delivery. Top notch company with fantastic after sales. My Weber came with a factory defect and Ellie sorted this for me within a couple of hours. No nonsense, straight up, professional after care. Could not recommend Riverside enough. Thanks and I look forward to future purchases from yourselves
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Posted 2 years ago
Excellent store super fast delivery. Carry all my bbq needs
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Posted 2 years ago
Riverside is rated 4.9 based on 15,939 reviews