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Riverside Reviews

4.9 Rating 15,940 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,940 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Easy ordering,excellent prices.speedy and friendly delivery. Eat your heart out Amazon! We just love dealing with Riverside!
Helpful Report
Posted 3 years ago
Clear descriptions on website, super prompt delivery. Thank you!
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Posted 3 years ago
Great range of bbq products at competitive prices , with a easy to navigate website
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Posted 3 years ago
We ordered some furniture however one of the items was damaged. Riverside contacted the supplier who ensured a member of their team replaced the damaged item in person. This involves travelling from Reading to Chesterfield. This was far greater then our expectations.
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Posted 3 years ago
Cannot recommend the Riverside BBQ courses enough! This will be the 3rd visit to one of their sessions, as they are that good. A quite brilliant setup, amazing hosts and the joy of being fed food that good while sharpening the grill skills is just a win all day!!! Book a course!
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Posted 3 years ago
Excellent service and delivered within the time frame.
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Posted 3 years ago
Very smooth website indeed! Ordering was extremely easy and payment by Amazon just tied the ribbon on my ordering process. Items arrived 1 day earlier than expected with early morning notification of delivery slot. Highly recommended.
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Posted 3 years ago
Sent the wrong sized grate for the product and took four days of emailing before they handed me over to Weber as they only sell the box they get in.
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Posted 3 years ago
Great service
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Posted 3 years ago
We bought a Weber BBQ online from Riverside. Very pleased with the BBQ, fast delivery, good price. Thank you
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Posted 3 years ago
Had a slight problem with payment but friendly and helpful staff found a solution. Products are great and the selection of top brands is amazing
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Posted 3 years ago
Very friendly and informative, they know there barbecues.
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Posted 3 years ago
Got my weber traveller bbq. pins missing for wheels. rang Riverside and emailed their support team. Still no call back no reply to email No pins will look elsewhere in future very poor customer support service
Helpful Report
Posted 3 years ago
Hi Michael, Thank you for your review. We have not received any email from you hence why you have not had a reply. This may have been filtered to our junk folder. Please send this again alongside your serial number and this can be resolved for you. Once you have sent the email, I would advise giving us a call so we can ensure receipt. If calling today, our phone lines open at 10 am. Sorry if this has caused any inconvenience. Kind regards, Ellie
Posted 3 years ago
Very good product range and great service.
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Posted 3 years ago
Riverside service and delivery service is top tier. Bought off of them a couple times now and have had no issues. My go to for all things grills
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Posted 3 years ago
Great service and quick delivery. Can't wait to try out my new Weber Smokey Mountain 47cm. The second Weber I have ordered there and hopefully won't be my last. 10 out of 10. Thanks.
Riverside 5 star review on 20th January 2022
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Posted 3 years ago
Hi Julian, Thank you so much for leaving us a review! We're so glad that you love your smokey mountain,enjoy! Have a lovely weekend. Kind Regards, Eden
Posted 3 years ago
Quick efficient service
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Posted 3 years ago
I spotted the Weber Genesis St steel BBQ on the website at a cracking price and did not hesitate, Riverside did the rest, they delivered on time and with no dramas. Thanks to all.
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Posted 3 years ago
Prompt service, good value, very happy with transaction
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Posted 3 years ago
A fantastic company to deal with - I buy all of my Traeger consumables and bits from these guys. Good prices (lots of special offers too). Great communication and well packed. Highly recommended.
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Posted 3 years ago
Riverside is rated 4.9 based on 15,940 reviews