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Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fabulous customer service Very efficient and quick delivery. We love our new parasol….well worth the investment to purchase a good quality product.
Helpful Report
Posted 3 years ago
A very effortless online transaction for a Four Seasons Hacienda parasol cover order followed by an amazingly swift response (order confirmation and order processing advice) with standard delivery receipt of goods only 24 hours later! Order placed just after midday on Sunday 25 July and within half an hour I had received both confirmatory documentation from Riverside by e-mail and also initial contact from DPD that they expected to deliver on Tuesday 27th. Early on Monday 26th DPD notified me that they would deliver between 11.36 and 12.36 on that day, which they duly achieved i.e. almost exactly 24 hours after an order placed on a Sunday. I fail to see how my experience and the service received could have been better. Thank you to all concerned.
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Posted 3 years ago
Excellent delivery service. Well packaged. A gift well received.
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Posted 3 years ago
Overall very good service, prompt delivery and good competitive price.
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Posted 3 years ago
Great Delivery
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Posted 3 years ago
Love the parasol which we’ve been meaning to buy for years! But what was great was the ease of ordering at riverside along with the updates and then delivery ahead of original schedule. This is the 3rd time we’ve ordered from the website and every time the service provided has been excellent
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Posted 3 years ago
Simple solid base, perfect match to Alexander Rose parasol
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Posted 3 years ago
Always excellent and prompt service..
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Posted 3 years ago
Great price in comparison to any other suppliers online, super quick delivery and exactly as described. Many thanks - would definitely recommend!
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Posted 3 years ago
Riverside provide great after sales service. Replacement igniter easy to fit and has our weber bbq back in full working order and good for another 10 years
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Posted 3 years ago
Really quick delivery, highly recommended.
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Posted 3 years ago
The BBQ itself is study and exactly what you expect from a Weber. The heat control looks very good. The assembly instructions were perfect but is a two person job
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Posted 3 years ago
Product was ordered late one afternoon and arrived the following morning. Couldn’t ask for better service.
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Posted 3 years ago
Fab addition to the BBQ
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Posted 3 years ago
I wanted an artificial plant which is a bit different and this fits the bill perfectly. The shape is architecturally very striking and both leaves and root ball are very unusual. An added bonus is that I bought this in the sale. Good service from Riverside throughout sales process...highly recommended.
Helpful Report
Posted 3 years ago
Had a lovely phone call asking which day would be convenient for delivery. Tree has arrived in perfect condition and is exactly what I needed. Leaves need a little bit of rearranging but that’s half the fun!
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Posted 3 years ago
Overall excellent service but confusing delivery times. Actual delivery for 2 purchases was 48 hours but the initial confirmation of order says 2-4 weeks (if I remember correctly). This led me to 'phone for clarification. I was 'phoned shortly after this call to let me know that the parasol base that I had ordered was not heavy enough for the parasol I had chosen. As the base required for the parasol I ordered was not in stock I was given an immediate refund for the base and given advice about the weight of the base required and where to purchase it. I found this personal touch very impressive. I, therefore, am very happy to strongly recommend this seller.
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Posted 3 years ago
Fuss free ordering and quick delivery of this Alexander Rose Sherwood range table and bench.So happy y I found it in stock in Riverside
Riverside 5 star review on 4th August 2021
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Posted 3 years ago
Item ordered after next day delivery deadline but still sent out that day and delivered day after order made - excellent service
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Posted 3 years ago
Item arrived next day delivery and packaged perfectly. Cannot fault Riverside, I would recommend to all.
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Posted 3 years ago
Riverside is rated 4.9 based on 15,941 reviews