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Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fantastic service from start to finish. Ordered panels to cover ugly fence panels in a newly created sitting area. So easy to put up and look amazing in a spot where I couldn't plant anything. Free delivery arrived next day after ordering just before 3pm...WOW. So pleased with the service, quality and result. Highly recommend product and Riverside.
Riverside 5 star review on 6th July 2021
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Posted 3 years ago
I have had an Alexander Rose table for a few years and it has been outside the whole time and is used almost daily. Apart from a little loss of the sheen its as good as the day I bought it. I bought another from Riverside for my daughter. Pre ordered with Riverside in late May for June delivery and received the table on 23rd June. Good service and no fuss.
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Posted 3 years ago
Excellent service - delivered within a couple of days despite a warning of 2 - 4 weeks for delivery. Any then very helpful when I messed up a screw, and needed a replacement. Plus the bench we bought is very high quality, and good value.
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Posted 3 years ago
Excellent service, good arrived promptly
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Posted 3 years ago
Excellent service product arrived on time and the company they use to deliver went out of there way to help . Will be using them again for sure
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Posted 3 years ago
Super fast service! Ordered one day and arrived the next!
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Posted 3 years ago
The product is good for its price. The pots are good with our only negative remarks that it is both difficult to arrange with the plastic stalks and a bit thin foliage wise.
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Posted 3 years ago
The BBQ I ordered was sent out on the same day I ordered it which was a Sunday afternoon and I received it the next day. Such an amazing service. I emailed customer service team with a query and Ellie replied immediately- fancy that! Amazing service at a good price, I will recommend to all my friends and family. You can certainly buy with confidence.
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Posted 3 years ago
I've used Riverside twice and can't fault them – both items were delivered as promised with no fuss. I wouldnot hesitate to use them again.
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Posted 3 years ago
Really efficient and prompt
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Posted 3 years ago
The product arrived broken.
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Posted 3 years ago
I purchased the two items for my son in law and he says they are both amazing on the Weber, he is delighted with them
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Posted 3 years ago
I’m very pleased with the Alexander Rose garden table. The parasol fits snuggly in the central hole with no wobble at all because of the adjustable feet. It’s a good solid piece of garden furniture.
Riverside 5 star review on 4th July 2021
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Posted 3 years ago
Service was excellent help by phone to online order
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Posted 3 years ago
OK for day to day, but if you go for anything to heavy the skewers will bend, they are quite thin, and because of this the meat etc doesn't retain its position on the skewers and starts to roll round the skewer as it rotates, cut the meat into smaller lighter cubes and it should be fine, I however prefer larger chunks so will have to experiment to solve the problem,
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Posted 3 years ago
Order was delivered promptly. The only room for improvement I could mention, is that you don't receive a confirmation email or receipt direct from them (Could be because I used Amazon pay?). I would have liked this confirmation receipt for my records.
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Posted 3 years ago
Very impressed with Riverside. The Weber BBQ I wanted was in stock (at many places it wasn't, including through Weber direct), and it was a great price. I ordered on the Saturday and received a call the same day to arrange delivery which was made on the Monday. BBQ taken through to the back garden and placed right where I wanted it. Efficient and with no fuss. I also ordered a cover which was delivered at the same time. I will order again from these guys - great service and great prices with top notch customer service. Very happy.
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Posted 3 years ago
Absolutely flawless service; simple order process, called to arrange delivery details, it turned up exactly as promised. Top notch. The Weber itself is outstanding - fully recommend.
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Posted 3 years ago
Top quality product delivered quickly and securely ! Thank you Riverside!
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Posted 3 years ago
Always good service, great packaging and never any shortages. Used many times and will continue to do so.
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Posted 3 years ago
Riverside is rated 4.9 based on 15,941 reviews