Login
Start Free Trial Are you a business?? Click Here

Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service, quick dispatch and competitive price
Helpful Report
Posted 1 year ago
website easy to use
Helpful Report
Posted 1 year ago
Item was perfect and delivery was quick. Unfortunately there was no warning that the item would be delivered in it's own box, with no transiting box. Whilst I applaud this environmentally, I would have preferred this to be made known so I could arrange delivery for a specific day. As it was my, husband took the package on the one day he works from home and was presented with his Christmas gift, 10 days before Christmas. So just be aware if it's a gift for someone in your household that items may be on display when delivered.
Helpful Report
Posted 1 year ago
Quick delivery .. in time for Christmas ⛄ Husband loved his Weber present
Helpful Report
Posted 1 year ago
Quick delivery, product as described and well priced
Helpful Report
Posted 1 year ago
Excellent customer service and plant arrived as stated and was very well wrapped. Lovely company to buy from
Helpful Report
Posted 1 year ago
Incredibly quick response from order to shipment and an even quicker delivery by Parcelforce. Well pleased with the grill plates, new Weber Q as a result.
Helpful Report
Posted 1 year ago
Sure service. Good value. Exactly what we wanted
Helpful Report
Posted 1 year ago
Always a quick delivery and great deals. Wouldn’t go anywhere else!
Helpful Report
Posted 1 year ago
This review is belated as I have been away. Weeding my inbox, I found this request to 'rate Riverside out of 5' - so thought I'd give it. In August 2023 I purchased a gift card. There was an issue with not being able to use previously accumulated points to contribute to the purchase. I rang Riverside and was asked to email the manager explaining the issue. I did so on 20/08/23 and got an email reply the same day advising the manager would get back to me I chased it up on 08/09/2023 and still await a response....
Helpful Report
Posted 1 year ago
Hi Kevin, Thank you for your review. I have taken a look into this and can see that your coupon generated on the 18th August is valid for 6 months after being redeemed. So despite being unable to place an order using your code, you are able to use this until it expires early next year. I can see that intially, I did email you to advise the reason for the points being unable to be redeemed is due to you placing the code into the gift voucher box and not the coupon code box at checkout. On this occasion, as a gesture of goodwill, we will refund the £2.00 back to your original payment method and please contact me if you have any further issues as I would be more than happy to help. Kind regards, Ellie
Posted 1 year ago
Great product, quality service
Helpful Report
Posted 1 year ago
The product and sales process were excellent. Your courier let you down and is the reason you didn't get 5 stars.
Helpful Report
Posted 1 year ago
Great service, prompt delivery.
Helpful Report
Posted 1 year ago
Just excellent! Excellent customer services, fast and efficient delivery, amazing product. Really delighted and will definitely purchase from Riverside again. Exceptional.
Helpful Report
Posted 1 year ago
My order was dispatched and delivered very quickly, even though it was just before Christmas and was reduced in the sale with free delivery. So top marks all round.
Helpful Report
Posted 1 year ago
Prompt and efficient service. Delivery driver exceptionally helpful and courteous. Furniture of excellent quality and not damaged. Would have no hesitation in purchasing from Riverside again.
Helpful Report
Posted 1 year ago
Delivered on time as item as expected
Helpful Report
Posted 1 year ago
Provided exactly what I wanted, when I wanted it and such a prompt efficient delivery service.
Helpful Report
Posted 1 year ago
Lovely service, quick delivery and good prices well done.
Helpful Report
Posted 1 year ago
As usual Riverside informed me when the product was back in stock. I ordered it that afternoon and it was delivered the next day. Excellent customer service again.
Helpful Report
Posted 1 year ago
Riverside is rated 4.9 based on 15,941 reviews