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Riverside Reviews

4.9 Rating 15,930 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered three bags of BBQ pellets at 30% off marked price. Delivered quickly and well packaged. No messing about. Happy days. Will order from again.
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Posted 3 months ago
On time and at a great price. Good service
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Posted 3 months ago
Highly recommend this company, excellent service and delivery of goods at a very reasonable price.
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Posted 3 months ago
Prompt delivery of bbq. and cover. We were out first delivery but they returned when convenient to us. Thank you.
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Posted 3 months ago
Great prices and fast delivery , many thanks
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Posted 3 months ago
Great prices and unmatched customer service
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Posted 3 months ago
Can't fault their service, I'd placed an order which I then went to cancel, it had already left them, but they managed to cancel it with the courier for a full refund. I cancelled only because I'd changed my mind on the product, not fault if there's,so I appreciate their level of service and would order from again in the future. Thanks
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Posted 3 months ago
Excellent value and fast delivery
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Posted 3 months ago
Used these for 16 kg of brisket on a Traeger timberline XL and the meat came out amazing lovely smoked flavour from the pellets, came very quickly too so very pleased all round
Riverside 5 star review on 7th September 2024
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Posted 3 months ago
Great shopping experience, I have purchased my Weber electric grill for half price compared with Amazon or Argos. I'm a very happy customer. Thank you.
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Posted 3 months ago
Great deal on purchases, extremely happy. Good communication from customer service. I would give five stars but if it wasn’t for me phoning customer service and then them informing me I had a delivery that same day it could have been a different experience. Courier company apologised for no communication and were very helpful when they delivered. Would recommend Thank you
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Posted 3 months ago
Superb products and super fast delivery nothing not to like !
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Posted 3 months ago
Riverside offers a peaceful retreat with stunning river views and tranquil surroundings. The well-appointed rooms and friendly staff make it a perfect getaway. Highly recommended for those seeking relaxation and nature's beauty.
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Posted 3 months ago
Ordered a Weber thermometer as a present. When it arrived the only protection was the Weber box itself. The address Label was stuck on the box over the instructions and the flimsy box was badly squashed and damaged part of which had been fixed by someone with sellotape. Their warehouse presumably. The packaging therefore looked awful although thankfully the recipient of the present laughed Reported to Riverside explaining it was a present. They asked for photos which I provided and they apologised and advised they would investigate further. They came back again apologising asking if I wanted a replacement or refund. If they had read my initial email properly they would have seen that I had already given it as a present. Either the apology was an automated response or their representative was in auto reply mode Where has proper customer service gone?
Helpful Report
Posted 3 months ago
Placed an order on Saturday, they didn’t send it, Wednesday they email me to tell me they don’t have everything I ordered in stock, they still don’t send it. Friday they email again to say now more stuff is out of stock. Avoid this “business” if you’d like to get the order you’ve paid for in any reasonable timeframe. Go with Riverside if you like to have no idea what of your order you’re going to receive and when.
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Posted 3 months ago
Best BBQ’ing briquettes Ever! Would not use any other.
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Posted 3 months ago
To be honest, generally excellent service and delivery of my Traeger! Safely packaged, easy to communicate with. Only slight hiccup was that I requested express delivery and for some reason it wasn’t picked up, but that wasn’t the end of the world.
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Posted 3 months ago
Product brill, I do think lack of information for the delivery process was unusual and caught ourselves out however would order from these again… shame can’t buy garden furniture online 😉
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Posted 3 months ago
Order two weber starter chimney online. Delivered promptly. The online discount covered most of the postage and overall saved money compared with local garden centre.
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Posted 3 months ago
Easy to order, quick dispatch and product as expected. The promotional code on website is influenced our decision to order.
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Posted 3 months ago
Riverside is rated 4.9 based on 15,930 reviews