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Riverside Reviews

4.9 Rating 15,940 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,940 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Product arrived damaged, called and emailed and was told they would be in contact but haven’t. Very disappointed.
Helpful Report
Posted 3 years ago
Hi Rosslyn, Thank you for your review. Unfortunately, I do not seem to have any emails on the system from your email address nor any notes on your order to suggest that someone has spoken to you. Please send over an email to sales@riversidegardencentre.co.uk with images of the damage to the product and I can get this resolved for you. Kind regards, Ellie
Posted 3 years ago
A great product selection, decent pricing, superb service, and super fast delivery, thank you.
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Posted 3 years ago
Speedy delivery. Great deal. Even delivered on a Sunday
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Posted 3 years ago
Arrived quickly and good price
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Posted 3 years ago
Always very helpful, with some great deals on. Well worth a watch on Instagram too!
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Posted 3 years ago
Very easy to set up and seems to work perfectly.
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Posted 3 years ago
Have used u for a few years and have never been disappointed with ur customer service and quality of goods
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Posted 3 years ago
Great service, fast delivery and easy to use website. Thanks
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Posted 3 years ago
Impressed with quality and prompt delivery. It’s a pleasure to recommend Riverside
Riverside 5 star review on 10th December 2021
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Posted 3 years ago
Fast service, great choice highly recommended
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Posted 3 years ago
Brilliant service and next day delivery even though I ordered late in the day.
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Posted 3 years ago
Excellent service from Riverside Garden Centre. Items purchased on a Sunday evening and dispatched the next day and delivery scheduled for Tuesday! Kept informed about where the order was up to as well.
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Posted 3 years ago
Very fast delivery. Ordered 1day came the next
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Posted 3 years ago
Item ordered during black Friday sale and all came as expected. Easy and simple to deal with.
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Posted 3 years ago
Good service. Delivery spot on
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Posted 3 years ago
Excellent company.item as described.very quick delivery.thoroughly recommend.
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Posted 3 years ago
Delivery was speedy but was quite disappointed as the order was a Christmas present for my husband and he answered the door to the delivery driver. As the product wasn’t wrapped but just in it’s original box, he saw what it was, so no surprise on Christmas Day!
Helpful Report
Posted 3 years ago
Hi Marie, Thank you for your review. We do state that we send the items in their original packaging for environmental purposes and if you do require discreet packaging to get in-touch. Please see the details and full information here, under additional information: https://www.riversidegardencentre.co.uk/delivery/ Sorry, this has happened but we do try to make people aware. Riverside
Posted 3 years ago
I have been wanting to upgrade my current bbq with a Weber gas bbq for a number of years now but have always been put off doing so because my current Charbroil bbq, now 25 years old, continues to work well. Also the price of the Weber gas bbqs was very high. When I saw that the price of the bbq I was interested in had been reduced by nearly £250 I took the opportunity to purchase a Weber Genesis II at £799. The delivery of the bbq was good; it arrived on time and the friendly driver helped me put it into my garage. I have not used the bbq yet and do not intend to do so until next spring. However, having read all of the reviews on YouTube, i have no doubt that I will be pleased with my purchase.
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Posted 3 years ago
The initial order I placed arrived quickly but unfortunately had been incorrectly packed and a couple of items were missing. When I emailed to enquire about this the level of customer service I received was outstanding and the missing items arrived with me the following day. I would highly recommend.
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Posted 3 years ago
Always use Riverside, and they never fail to impress. Excellent service and super quick delivery
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Posted 3 years ago
Riverside is rated 4.9 based on 15,940 reviews