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Riverside Reviews

4.9 Rating 15,938 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,938 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service, quick delivery of a product that is in short supply elsewhere
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Posted 2 years ago
I was fortunate to be bought a barbecue course as a present and accompanying me was my brother we did the 4 hour course which was so eye opening and also very educational! The course was hosted by Joe and Andrew who were excellent in everything they did including impromptu jokes etc. I would highly recommend this course and I will be be booking the “ smoking course “ later in the year Thanks Riverside
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Posted 2 years ago
Good price, quick delivery. What else is there to say.
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Posted 2 years ago
Great deal on the BBQ, delivered promptly and in reasonable condtion (box appeared a bit damp from the outside, but fine inside). Very happy with BBQ
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Posted 2 years ago
Lovely fushia looked so realistic .
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Posted 2 years ago
Great company. Very reliable with a good knowledge of products. Quick delivery.
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Posted 2 years ago
Easy transaction, goods as described, prompt delivery, thank you.
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Posted 2 years ago
I ordered a hard-to-find replacement part for my Weber bbq. It arrived promptly and was exactly as described but when I came to fit it I found the Weber was corroded beyond repair. Having rung Riverside and checked with the very helpful Sarah, I returned the part and received a full refund with no fuss. So nice to deal with a company who have real people to pick up the phone and provide after-sales service.
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Posted 2 years ago
Brilliant website easy to use and quick delivery and so smooth! The only issue I had is that the BBQ seemed to have been used as the lower grill was dirty and oil on it, not sure this is Riverside issue and the plastic container that captures the ash is made of plastic and has already melted a hole so perhaps they can change this to a steel container or something else that is fireproof. Other than that it was good service.
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Posted 2 years ago
Thankyou for a thoroughly enjoyable day on the bbq cooking course yesterday. Packed with great tips and cooking methods that we’ll put into immediate practice!
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Posted 2 years ago
Ordered a BBQ but unfortunately damaged on arrival. Customer Services were fantastic and are arranging replacement parts to be sent to me directly from the manufacturer.
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Posted 2 years ago
I ( ac lone female) recently attended a BBQ course at Riverside and it was fabulous! The two resident chefs/course hosts were brilliant - fun, factual, informative, experienced, knowledgable and very thorough. They definitely know their stuff and also how to impart their immense knowledge & wisdom onto all the attendees. The majority of attendees were male, but a complete ‘mixed bag’ of personalities and abilities. I learnt an incredible amount of stuff and loved it so much that i have booked again for December……why? Because the menu changes every season & I fancy the xmas BBQ season. The only thing that’s has disappointed me is…..we were promised (by email) the recipes and all the guidance notes, but I have received nothing, sadly.
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Posted 2 years ago
Customer support, when I phoned Riverside, was top notch, the sales adviser was knowledgeable, polite and helpful. Delivery was very rapid and efficient. Pricing for my BBQ was competitive.
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Posted 2 years ago
Great service delivered within 3 days.
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Posted 2 years ago
I ordered a Traeger Grill from Riverside. Price was fantastic, couldnt find cheaper elsewhere. product deliver quickly and safely. Quick transaction and i had an email with an hour of ordering to tell me my purchase had been dispatched.
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Posted 2 years ago
Ordered online
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Posted 2 years ago
Very pleased!
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Posted 2 years ago
I went to a local shop to buy the bbq and they didn’t have it in stock. Was delighted to find it here for £60 cheaper. Easy to order, free & fast delivery. Couldn’t ask for better service.
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Posted 2 years ago
Never been always shopped on line I’m sure it’s a great place
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Posted 2 years ago
Ordered some sauces. Arrived the next day. One was leaking so gave RiverSide a call and they immediately sent out a replacement. First class service and excellent customer service. Will definitely be returning. Ian W
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Posted 2 years ago
Riverside is rated 4.9 based on 15,938 reviews