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Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Quality outdoor pan with good service and fast delivery from Riverside . Will shop there again
Helpful Report
Posted 3 years ago
Despite the delivery distance, Riverside dispatched the parasol and matching stand same day, both items arrived in Northern Scotland within two days! Order arrived in good condition and all parts included. Simple instructions with made assembly easy, Parasol is of good quality and despite the extra cost, the end result worth it. Good service and a good product, what more could you want? Recommended!
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Posted 3 years ago
Ordered 2 items late in am afternoon, they arrived in the morning of the next day. Cannot get better service than that!!
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Posted 3 years ago
Excellent online retailer with a quick delivery turnaround!
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Posted 3 years ago
Good website, great products with competitive prices (not taking advantage of people post covid) and efficient delivery.
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Posted 3 years ago
Excellent delivery and service The place to go for anything Weber Well done Riverside
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Posted 3 years ago
Using the website to order our Weber BBQ was simple enough. However, I have to take a star away for the use of a pallet delivery company to deliver it - despite me contacting the haulier to warn them we live down a narrow track, they still sent a 10 ton truck, which promptly got stuck - and in 'unsticking itself' knocked a neighbours wall out of whack. So this ended up costing me an extra £40 to get our friendly farmer chap to rebuild! While I appreciate it's easier and cheaper to stick these 'barbies' on a pallet, there are other ways of delivering it; our previous BBQ's have been delivered by van, and have been just as substantial as this Weber! Certainly, when spending this amount of money, the delivery could and should have been better!
Helpful Report
Posted 3 years ago
Reliable and prompt service. Thank you
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Posted 3 years ago
Our purchase was great value £200 cheaper than anywhere else, dispatched next day and all in tact. Delivery company pallet line did send email stating delivery date but not arrived as stated by them.
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Posted 3 years ago
Great service
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Posted 3 years ago
Brilliant
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Posted 3 years ago
very fast delivery ,item good likeness to real hops
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Posted 3 years ago
Fantastic BBQ, great price and availability at Riverside. Fast delivery. Would recommend.
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Posted 3 years ago
I have been impressed by the way this business dealt with delivery problem, resolved and refunded costs with efficient customer service Thank you
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Posted 3 years ago
Ordered and delivered within a matter of days
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Posted 3 years ago
Excellent value for money! And had first BBQ of the year!
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Posted 3 years ago
Most of our outdoor furniture is from riverside and it’s all Alexander (roble) rose and each time we’ve had excellent service.no trouble with our purchases. That was until we decided to purchase a Alexander Rose rectangular table,when we opened the box (which was well packaged) the table top had a crack in it I contacted riverside and sent pictures and within days the customer service team got back to me to say new top on order and was allowed to use the delivered one if I wanted.. thanks riverside for great service.
Riverside 5 star review on 26th May 2021
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Posted 3 years ago
Great service and quick delivery. Best selection of artificial plants online !
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Posted 3 years ago
Very good product and service from this Company. Parcel arrived on time with no hitches and even better - it is exactly what we were looking for.
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Posted 3 years ago
ideal just what we needed
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Posted 3 years ago
Riverside is rated 4.9 based on 15,941 reviews