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Riverside Reviews

4.9 Rating 15,938 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,938 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
very swift on picking and delivery of product,also a lot cheaper than i could fins elsewhere online
Helpful Report
Posted 2 years ago
Received my order within a couple of days. The box was a bit worse for wear but guess that’ll be the delivery company, otherwise the contents were fine. Would definitely recommend Riverside!
Helpful Report
Posted 2 years ago
There was some issues with the courier and the parcel was a week late. But the staff at Riverside was amazing and responded very quickly to my inquired. I can’t wait to use the Weber® Crafted Rotisserie Skewer Set with the Rotisserie and other accessories purchased by my wife for my recent birthday form Riverside. Grill on!!
Riverside 5 star review on 16th June 2022
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Posted 2 years ago
Very hood service fast delivery.
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Posted 2 years ago
G8 selection off everything needed for your bbq needs
Helpful Report
Posted 2 years ago
Very efficient, order correct and delivery prompt
Helpful Report
Posted 2 years ago
Weber Traveller arrived very promptly. Many thanks guys
Helpful Report
Posted 2 years ago
Great price, great service, easy delivery
Helpful Report
Posted 2 years ago
Quick delivery
Helpful Report
Posted 2 years ago
I wanted to order a Weber BBQ but I was a bit nervous as it was a costly item to purchase online. The website said the BBQ was in stock so I placed the order. I was contacted by a real person, as opposed to a generic email, the next day to arrange delivery which put my mind at rest. Delivery was made 2 days later - just in time for the jubilee weekend!. I found the whole experience very easy and clear and I would highly recommend Riverside to anyone considering a purchase.
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Posted 2 years ago
Great product and great service would definately use again
Helpful Report
Posted 2 years ago
Excellent variety of products and great bundle deals on offer too. I was kept well informed of the delivery throughout the process.
Helpful Report
Posted 2 years ago
Excellent service with very quick delivery. This is the second time I have bought from Riverside and each time I have been delighted with both the service and quality of product. Very highly recommended.
Helpful Report
Posted 2 years ago
I ordered a Weber Q BBQ as a housewarming present for my brother over two weeks ago. It still has not been delivered. Riverside has my phone number and my brother's phone number. No one has called either of us to fix the problem.
Helpful Report
Posted 2 years ago
Hi Andrew, My colleague has been trying to call you. No one is answering. Can you please contact us with a number you are able to answer? Best regards Riverside
Posted 2 years ago
Great Customer Service. After being let down by another company for the Weber stand. One phone call and it was ordered and delivered in only a few days. Will certainly use again
Helpful Report
Posted 2 years ago
Excellent , professional and speedy. Did what they said
Helpful Report
Posted 2 years ago
Absolute incredible service, delivery and products! The voucher/ points system is amazing I ordered over £170 worth of pellets and they arrived in perfect condition and on time! Thank you and I look forward to using your company again in the future
Riverside 5 star review on 14th June 2022 Riverside 5 star review on 14th June 2022 Riverside 5 star review on 14th June 2022
Helpful Report
Posted 2 years ago
Good packaging poor tracking service on delivery and didn’t come in time frame shown at purchase
Helpful Report
Posted 2 years ago
Very pleased excellent service and price
Helpful Report
Posted 2 years ago
I ordered a new barbecue after a lot of discussion with an assistant at Riverside who was very knowledgeable about the options I had and as a result it helped me make the right choice. There is no doubt that the company take customer service seriously and I would recommend this company 100% I took an option. to have this barbecue built and everything worked perfectly and staff were very happy to keep me updated with my delivery - I would always start with Riverside for any garden purchases as I trust the staff and process The courier driver let me know an hour in advance of my delivery time on a Saturday morning and was prompt curious and nothing was too much trouble. As a face of the company he certainly justified my decision to buy this product from Riverside
Helpful Report
Posted 2 years ago
Riverside is rated 4.9 based on 15,938 reviews