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Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Quick service, well packed product
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Posted 3 years ago
excellent product, arrived on time, well packaged, value for money
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Posted 3 years ago
Bought 2... more expensive than I'd have liked but wanted the indulgence look. Came really fast & I wasn't disappointed, in fact ended up buying another 3 to cover another fence panel. Again really fast delivery. Small courtyard garden aka my mini rainforest ...looks absolutely amazing. Thank you
Riverside 5 star review on 12th May 2021 Riverside 5 star review on 12th May 2021
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Posted 3 years ago
Great value Weber BBQ coals. Quick delivery
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Posted 3 years ago
Excellent experience. After being let down by another supplier, I turned to Ricerside. Within a few minutes of submitting my order online, I received a phone call confirming delivery for the following day. I’m very happy with the product which arrived on time with no problems.
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Posted 3 years ago
Brilliant customer service and delivered extremely quickly. Would definitely recommend and use again. Thank you Riverside
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Posted 3 years ago
Very happy with Riverside, I've purchased Weber replacement parts and bits and pieces, and a parasol over the last couple of years - all purchases have arrived (in Scotland) promptly and in good condition. Happy to shop here again.
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Posted 3 years ago
Would have given five stars but I felt the delivery driver was rude, we had spent a lot of money with Riverside I expect better Actually I expect better regardless of what we’ve spent. I did phone and complain and the lady was very pleasant and apologised and said she would tell her manager we heard no more. We asked the driver if he could wheel it round the back and was told (very rudely) front door delivery only, it was his attitude.
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Posted 3 years ago
Excellent telephone customer service and very prompt delivery of the product. Classic under promise and over deliver - just as it should be.
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Posted 3 years ago
Very pleased with our Alexander Rose circular garden table purchase from Riverside. The item was OOS everywhere, but Riverside have a 'notify me when back in stock' facility on their website that I ticked. Well the item came back into stock faster than predicted, I ordered the same day and it was delivered only a couple of days later. I suspect many may not receive stock till late June / July so this was all great as is the product.
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Posted 3 years ago
We are delighted with our product. However, we were extremely disappointed that the delivery was (initially) to the front door only. The driver used a trolley to take the very heavy goods from the lorry to our home -- how we were supposed to get them to the garden (30ft down a side path) without it was not made clear. In the event, I asked if I could use the trolley myself (given there was no other way of moving the boxes from the front door) and instead, the driver wheeled the boxes to the garden himself. To those who make these seemingly arbitrary and not-thought-out regulations: re-think this policy! If you are going to deliver very heavy goods, OUTDOORS, even during Covid, deliver them to the garden -- most ordinary people do not have access to trolleys, neither can they carry or move such heavy goods.
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Posted 3 years ago
Ordered our Traeger pellets from Riverside once again and it was so quick and simple. They arrived the next morning and we was informed of the delivery time slot so we didn't waste our day waiting in for them. Thank you again and we will be back ordering again soon!
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Posted 3 years ago
Excellent service and unbelievably quick delivery. Very pleased with product which was exactly as described. Highly recommended.
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Posted 3 years ago
Great company to do business with, prompt and professional,
Riverside 5 star review on 10th May 2021 Riverside 5 star review on 10th May 2021
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Posted 3 years ago
Found the Weber Bbq I was looking for at the right price on the website. Ordered on a Thursday before a bank holiday weekend, I wasn’t expecting it to arrive for the weekend but it was promptly delivered on the Saturday.
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Posted 3 years ago
Always get our trager pellets from here , prompt and reliable delivery 👍
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Posted 3 years ago
Good communication, very pleasant to deal with. Product arrived on time Would recommend
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Posted 3 years ago
Very quick delivery and communication, keen price plenty of stock to choose from.
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Posted 3 years ago
Ordered bbq and accessories which were delivered in 2 days, great service
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Posted 3 years ago
Delighted with my Portofino table and chairs which were delivered on the day requested. Very good product and service
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Posted 3 years ago
Riverside is rated 4.9 based on 15,941 reviews