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Riverside Reviews

4.9 Rating 15,936 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very fast delivery from Riverside, a good website with a huge range of bbq related items. I also find their you tube channel really helpful for how to cooks, assembly demonstrations etc highly recommend them.
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Posted 7 months ago
Great prices, much better than local, even including delivery to the other end of the country!
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Posted 7 months ago
Fast delivery, good price. Good service, very happy with our new BBQ.
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Posted 7 months ago
great taste smoke pellets, fast delivery
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Posted 7 months ago
fantastic products at amazing prices and really helpful knowledgeable customer service
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Posted 7 months ago
Excellent service. Would highly recommend. I live on an island and delivery was within a week for the BBQ I ordered from them.
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Posted 7 months ago
Thumbs up!
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Posted 7 months ago
I love it, it looks so real.
Riverside 5 star review on 23rd May 2024
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Posted 7 months ago
After ordering my Webber purchase through the website, it was a simple transaction which met all my needs. Home delivery was arranged and updated, communication was spot on and i am very happy with the service throughout. Thanks to the Riverside Team and Logistics Company.
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Posted 7 months ago
Always a good service at Riverside.
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Posted 7 months ago
I went to Riverside as someone had recommended it to me and I thought it would be the easiest route for buying a barbecue. My grandfather purchased the barbecue as a gift and input the wrong postcode by mistake. White Stores tried to charge him £160 for changing the delivery address. We then cancelled the order (which they also charged us for) and tried again. We requested 2 man delivery but only 1 person turned up (a day later than they had told me) so I had to carry the barbecue myself down a flight of stairs. Unfortunately, you only speak to people at White Stores with these concerns who are quite unhelpful. It is not clear when making the purchase that riverside do not deal with the customer support themselves. I got the purchase in the end after about a month, but overall it was quite a difficult/ time wasting experience for the sake of a barbecue.
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Posted 7 months ago
Hassle free purchase, as always from Riverside. Delivery on time and well packaged. Website very easy to use. 10/10!
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Posted 7 months ago
Excellent ordering experience,
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Posted 7 months ago
Bought a Weber Spirit II e 310 - I got a text saying it was coming a couple of days later, on the due date I still hadn't got a time so I called up and Natalia checked and said it was down for a 4 days later when I pointed out that I was told it was that day, she said leave to me I'll see what I can do. It arrived that Day, great service, great product
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Posted 7 months ago
Great service. Order turned up earlier that expected and in pristine condition.
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Posted 7 months ago
I called Riverside to get instructions about my purchase and they where very polite and helpful. My Weber Q3200 really makes my garden just perfect. Highly recommend Riverside and they're products.
Riverside 5 star review on 16th May 2024
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Posted 7 months ago
I bought a wEber BBQ. The BBQ is fine. However, I would have liked some idea of when it would be delivered. I spent a week sitting by the door!!
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Posted 7 months ago
Very good
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Posted 7 months ago
Ordered a Weber BBQ from Riverside on 1st May. Dipatched on 3d May. Received on 14th May. Communication with both Riverside and Courier (DX) was appalling. Emails, if responded to took at least 2 days. Phone line, giving a six option menu, brought you to same person who would only answer questions she wanted to anwer thus if you selected "2" for BBQ's she would only answer questions regarding sales. Selecting "6" for any other queries, the same person would not answer qustions relating to courier!! DX Express (the couriers) only answered emails with unhelpful information like "contact your goods supplier". Overall, thoroughly unimpressed
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Posted 7 months ago
We bought this BBQ as a present for our son in law. It appears to be a good product (not used yet) but took several hours for my husband to construct and he is an engineer. We have never seen as much packaging but it arrived in perfect condition. When we ordered it there was a free gift advertised but a week later when I was about to send for it, it was no longer available Very happy with the BBQ though
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Posted 7 months ago
Riverside is rated 4.9 based on 15,936 reviews