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Riverside Reviews

4.9 Rating 15,939 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Every one needs this GBS accessory, totally transforms the BBQ
Riverside 5 star review on 13th June 2022
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Posted 2 years ago
Really good customer service, my bbq arrived damaged, (dpd) the staff were quick to arrange a replacement bowl to be sent out..
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Posted 2 years ago
On delivery the handle was damaged so contact them a day ago with no response yet, however today I receive a write a review.. once they have resolved the issue I will mark the score back up
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Posted 2 years ago
Hi Tim, I am unable to find anything from you in our emails. Please could you resend your email to sales@riversidegardencentre.co.uk and we can arrange for a replacement griddle for you. Kind regards, Riverside
Posted 2 years ago
I ordered a stand for my webber barbeque. It arrived on time, and in good order thank you
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Posted 2 years ago
As always quick and efficient deliver of Traeger pellets. I don’t buy them anywhere else.
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Posted 2 years ago
Delivered promptly, easy to fit and works perfectly.
Riverside 5 star review on 11th June 2022
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Posted 2 years ago
Most impressed
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Posted 2 years ago
Ordered a Weber BBQ with Riverside. Got a great price and the item arrived the next day. Really pleased, thank you.
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Posted 2 years ago
Purchase of bbq on internet was quick ‘& efficient however delivery was promised for anytime on Tuesday, my partner lost a days wages because he stayed in all day and it wasn’t delivered until the following day.
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Posted 2 years ago
Really happy with the Alexander Rose Robel furniture looks stunning. Less happy with the communication and service. Communication was patchy and lacking in response. When I did get a response it was dismissive and matter of fact apart from when dealing with Chris he was excellent and understood my concerns.
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Posted 2 years ago
Great as always. Best selection of US rubs and sauces. Speedy delivery before the jubilee weekend too….. Thanks Riverside!
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Posted 2 years ago
Staff are very knowledgeable regarding Weber gas bbqs and associated extras Girl i spoke was extremely helpful Placed my order online and order was received within several days on time and day as advised by E mail A five star rated Service!! Which I would recommend and use again in future Thanks
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Posted 2 years ago
Perfect transaction. No fuss. No problems. Delivered speedily.
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Posted 2 years ago
Bought this to match the sofa set which it matches. Well packaged and straightforward delivery.
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Posted 2 years ago
Good value pellets delivered on time as always
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Posted 2 years ago
Great service brilliant product I will order again thank you
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Posted 2 years ago
The company delivered. How ever the delivery company failed miserably. Got the delivery 5 days after the first date, and a day later than the second date. DPD are useless!
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Posted 2 years ago
Arrived at the stated time and everything was in perfect condition
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Posted 2 years ago
I would like to thank the staff at Riverside for the excellent customer service that I received when I purchased my barbecue. The BBQ was shipped and delivered within two business days. I look forward to my next purchase from Riverside and I will definitely recommend this company to my friends and family.
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Posted 2 years ago
Riverside we’re a joy to deal with, the transaction was faultless and the Weber bbq exactly as described, took me about 2 hrs to assemble and the food to date has been brilliant! No hesitation in using Riverside in the future!
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Posted 2 years ago
Riverside is rated 4.9 based on 15,939 reviews