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Riverside Reviews

4.9 Rating 15,930 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great BBQ, as expected from Weber. However, not so great from Riverside/ Whitestores! 3 Days after ordering a product falsely advertised as being ’on special’ after overpricing it by £30, gets marked down by £90.00. This is unfair trading, and against requirements set out in the Consumer Protection from Unfair Trading Regulations 2008.
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Posted 4 months ago
Amazing service. Quick delivery, awesome item. I had to contact customer service and the resolved my issue and went above and beyond my expectations. Can't recommend enough!
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Posted 4 months ago
Item as described very good service
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Posted 4 months ago
Great service. Superb communication. Will definitely use them again.
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Posted 4 months ago
Arrived on time. However British weather has prevented its use yet!
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Posted 4 months ago
Excellent quality products and delivery prompt and kept updated.
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Posted 4 months ago
Best place I’ve found to buy pellets and always prompt delivery
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Posted 4 months ago
Delivery late, courier was rude and didn't even deliver to the door left it on drive. Your custumer service weren't helpful and long wait. Sent message, which I have never received a reply!
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Posted 4 months ago
Cannot fault the service I received starting with being able to speak on the phone to a real person in the BBQ showroom who clearly knew what they were taking about AND seemed genuinely willing to help. The parts themselves were genuine Weber parts and were delivered very quickly. Couldn’t fault the service and would certainly use them again. First class!
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Posted 5 months ago
Really good, quick service. The Weber bbq was protected well in its packaging & easy to assemble. I threw away the box which I then realised I needed to get further discount 🤦‍♀️
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Posted 5 months ago
Great service quick delivery
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Posted 5 months ago
Ì am very pleased with the Weber traveller cover. It's a good fit, good quality and delivery was very quick.
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Posted 5 months ago
As usual order arrived when promised great customer service - needed a copy of invoice - arrrived 15 minutes after the request! all good use them!
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Posted 5 months ago
Really prompt and efficient service
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Posted 5 months ago
It was in stock and got delivered quick
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Posted 5 months ago
Delivered on time and packaged well
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Posted 5 months ago
Enjoyed the smoking course, nice people, Well organized, good value for money. Maybe change slightly. Run a course for beginners and a more technical course for more experienced people. As it was a bit basic for me. But good fun and I enjoyed it. Gary
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Posted 5 months ago
2nd purchase from Riverside, why did I buy from them again: 1 Great Service 2 Cheapest on the internet 3 Piece of mind 4 Quick delviery Highly recommend and would not hesitate buying from them again!
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Posted 5 months ago
I love riverside. They always have what im looking for and deliver as they say they will.
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Posted 5 months ago
Disappointed Product not delivered Sent email to raise this and no response
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Posted 5 months ago
Riverside is rated 4.9 based on 15,930 reviews