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Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
What can i say, Riverside is my go to place for anything bbq, great service with quick delivery, i would highly recommend them to anyone, thanks guys đź‘Śđź‘Ť
Helpful Report
Posted 1 year ago
Excellent range of stock and a speedy delivery too! Highly recommended. The Apple pellets were exactly what I was after and at a competitive price.
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Posted 1 year ago
Very quick service and delivery.
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Posted 1 year ago
Good price and quick delivery. Happy with this purchase, thank.you.
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Posted 1 year ago
The barbecue was left outside a locked closed community hall without any telephone contact being made to say it was being delivered at that time, despite my explaining this was to a community garden project and contact needed to be made to ensure the parcel could be taken in. This apparently was too difficult. Many other delivery companies have managed this simple helpful communication. Fortunately the large package was seen by a helpful member of the public who managed to contact someone who tracked me!
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Posted 1 year ago
Hi Joan, Thank you for your review. Unfortunately, as you were informed when you placed the order, TNT may not call you with a delivery timeslot as this is not how their service functions. TNT provide tracking information which will inform you of delivery day, but this is an all day service and a timeslot cannot be provided or guaranteed. You were also informed that for insurance reasons the driver would not be able to transport the barbecue to its intended location on the property. This delivery is a front-of-house all-day service, as you were made aware before placing your order. Please let me know if I can be of any further assistance. Kind regards, Riverside
Posted 1 year ago
Good prices, fast delivery! Thanks
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Posted 1 year ago
Place an order every month for my Webber needs. Always excellent and speedy service.
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Posted 1 year ago
Great price, easy to use site and delivered within time, means I'm a very happy customer.
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Posted 1 year ago
Great attitude and service.
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Posted 1 year ago
Impressive quick delivery of correct parts, brilliant!
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Posted 1 year ago
An amazing service from Riverside. Ordered a weber bbq and received it within 18hrs, extremely fast service,as I live in the North East of Scotland. I will definitely use them again, and would highly recommend them.
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Posted 1 year ago
Very good quality material. Fast shipping and delivery. Great packaging as well. Next day delivery.
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Posted 1 year ago
I have to say I'm amazed! I visited Riverside back in the summer - the item I wanted was OOS, but the lovely staff took my E mail address and said they would contact me when the item was available. Imagine my surprise when 8 months later I received a mail saying it was acailable. I ordered it, received within 3 days. Fab service Riverside, well done indeed.
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Posted 1 year ago
Excellent service and extremely fast delivery
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Posted 1 year ago
Not happy when item arrived best before date april 2023 one and a half months left on date not happy customer need to check dates before shipping items out
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Posted 1 year ago
Perfect tree. Great quality, doesn’t look fake at all. Highly recommend it if you’re looking for a tall realistic looking tree.
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Posted 1 year ago
So very impressed with Riverside Garden Centre. My new BBQ was delivered very quickly, A small part was missing, Riverside got this sorted out equally quickly Great service and great prices Recommend 100%
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Posted 2 years ago
Staff very friendly and helpful. Good knowledge of products. Can’t wait to go back
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Posted 2 years ago
Ordered charcoal through website which was easy and simple to use. Goods arrived promptly and in good condition
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Posted 2 years ago
I was very impressed with the quality of plants and the quickness of delivery. I particularly needed these silk Begonia plants as I wanted to have them to put into the funeral sprays I was doing for a customer. Their family member who sadly died absolutely loved them but at this time of year they are not available and I said that I would try and track some down. I’m so happy that I came across your website and that I was able to fulfil their request. Many thanks. Rose.B
Riverside 5 star review on 23rd February 2023
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Posted 2 years ago
Riverside is rated 4.9 based on 15,941 reviews