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Riverside Reviews

4.9 Rating 15,936 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
The shelving for the Weber Smokefire EX6 is a great addition to the BBQ. They fit very well & they are a stylish & must have addition. They arrived very well packed & were delivered quickly. Very reasonably priced compared to other competitors.
Riverside 5 star review on 4th April 2023
Helpful Report
Posted 1 year ago
Hi Rockwell, Thank you for your review. We only charge delivery on orders over £50 for deliveries outside of mainland UK. I have taken a look at your order and you were not charged for delivery. I have emailed you a copy of your invoice where you can see there was no delivery charge applied. Kind regards, Riverside
Posted 1 year ago
I had received the order in 2 days but the grate cleaner had leaked almost half of bottle. I have talk with someone from customer support team and been promised that a new bottled will be sent. Almost a week later and still no didn’t received the new bottle
Helpful Report
Posted 1 year ago
Hi Gabriel, Thank you for your review. I can see from the notes on your order that we did agree to send you out a replacement grate cleaner on reciept of an image of the leaky bottle via email. I have searched the email adress your order was placed uner within our emails and have been unable to find any email from you. As you have attached an image to this review, I can now arrange for this replacement to be sent out to you. Please let us know if we can be of any further assistance. Kind regards, Riverside
Posted 1 year ago
Excellent service
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Posted 1 year ago
Ordered a new Webber grill which was at a great price and free delivery was also included. Very speedy delivery. Will definitely order from them again.
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Posted 1 year ago
Had item I wanted in stock, easy checkout process & quick delivery
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Posted 1 year ago
So efficient and so prompt. As with others, I bought this item as a birthday present and it arrived at its destination with plenty of time to spare. Thank you for being so efficient :)
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Posted 1 year ago
Excellent service! Website very clear, competitive price and quick delivery.
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Posted 1 year ago
Riverside have been first class to deal with.
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Posted 1 year ago
Good price prompt delivery can't fault it
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Posted 1 year ago
Excellent service ! I needed to call Riverside as I incorrectly ordered on line. The follow up service was very good , friendly and helpful.
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Posted 1 year ago
Excellent table, just what we were looking for. Delivered quickly and efficiently.
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Posted 1 year ago
Absolutely fantastic service and price. I ordered the produce which arrived the very next day! Highly recommended.
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Posted 1 year ago
Having searched in vain for a supplier locally for my Alexander Rose product, I was pleased to find Riverside as a stockist. Dispatch was very speedy and so now my garden companion set is well protected from the constant rain we seem to be enduring. Also reasonably priced compared with other searches online. Thank you.
Helpful Report
Posted 1 year ago
Used company for bbq equipment. Quick delivery, packaged well and as sold. Will use again
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Posted 1 year ago
Very fast and efficient service, friendly staff who helped with arranging delivery
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Posted 1 year ago
As ever, an extremely courteous and knowledgeable representative helped to identify the BBQ Flavorizer Bars I needed. They were in stock and at a good price.
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Posted 1 year ago
Usually have good range of bbq items, including charcoal Sadly, my replacement cleaning set for Weber took a few months, now safely fitted
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Posted 1 year ago
Good quick service, delivery was quick and on time. Weather not yet right to use the product :)
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Posted 1 year ago
Riverside where very helpful when I rang, delivery was on time and was informed when barbeque was arriving
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Posted 1 year ago
The Traeger Timberline XL is a beast of a grill, and it’ll take at least 2 people to unbox and set up if you get it delivered to your home. It weighs a massive 130Kgs too, so you’ll want to be very careful when setting it up to avoid any injury or damage to your grill. Once it was set up, I was impressed with how much space there was. The Timberline XL boasts a huge amount of cooking space. The whole setup is easy and boosts all the features, connectivity, and support for accessories you would expect. A Great start to your outdoor kitchen and a great smoker
Helpful Report
Posted 1 year ago
Riverside is rated 4.9 based on 15,936 reviews